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mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.
mSpy Reviews Summary
mSpy has a rating of 3.4 stars from 2,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.
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I needed some help getting mSpy set up on my son's phone, and the customer service team was awesome. They walked me through the process step by step until everything was working smoothly.
Put it on my daughter's phone. We've had like a hundred chats about texting and driving. Thanks to mSpy, I could finally see for myself she was actually using her phone on the road. Led to a serious chat, but glad I got the truth and could do something about it.
I like that I can access mSpy's features from any web browser. No need to install apps on my devices and I can check in from any computer or phone.
Please do yourself a favor and do not fall for the scam that this app is! It does not do any of the functions it claims to do and upon already purchasing have tired multiple times to contact them for a refund but they have not and will not provide one. Please do your elf a favor and SKIP this app
The quick support and the understanding Thomas York gave me is by the best i have had from CS. You are great
I can't say that the application impressed me in any way. Basic parental control functions. That's enough for me
I'm grateful for mSpy's feature that lets me establish restrictions and boundaries for my child's phone usage. It brings me peace of mind, ensuring they steer clear of inappropriate content and don't spend excessive time on their device.
Not a pleasant experience at all. However, I'm grateful for mSpy's notification feature, which alerted me to my teenager texting while driving. This led to a constructive conversation about the dangers of distracted driving, and we promptly put an end to such reckless behavior.
Solely focused on child safety, I recently encountered a concerning situation when my young surfer dude ventured into risky online waters. Thankfully, mSpy's website blocker acted as a reliable safety barrier. Discovering this feature was a relief, as it enables me to tailor the online environment by selecting appropriate websites for my child's access.
I haven't been able to use it at all and there is no response at all from mspy. This is day light robbery and the worst ever app who over promises and delivered zero. DO NOT waste your money and time!
Hello,
We deeply regret the negative experience you have had with our service. Your feedback is crucial to us, and we are dedicated to improving our support and resolving your issues.
Please contact our Technical Support Department in the Live Chat at mspy.com, where we can assist you in real-time. You can enter the Live Chat from the mSpy website or click "Chat" in your profile from the menu.
Since I bought the service, I just have a terrible service and, when I need I just get very disgusting Customer Service, Do not recommend it at all. It is just problem after problem.
Hello,
We apologize for the inconvenience and frustration you've experienced with our service and customer support. Your feedback is important to us, and we are committed to resolving these issues.
Please contact our Technical Support Department in the Live Chat at mspy.com, where we can assist you in real-time. You can enter the Live Chat from the mSpy website or click "Chat" in your profile from the menu.
The promised service dont work. I found out after payment. They dont refund even if there is a money back garantee! I will send a lawyer you will see!
Dear Customer,
Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.
Please let us know which one is suitable for you, and we will gladly help you set it up.
If you come across any other difficulties, let us know, we will gladly help!
All the features you see on the website are not "remote access" as they claim. It requires backup and is not live which means if your child is in danger they can delete the data and you will never know if they are truly safe.
They claim it works for android/iphone which is BS.
Customer service team is horrendous, app couldnt be downloaded on the mobile > app couldnt be used on desktop "synchronization fails" consistently despite following all instructions. Asked me to re-install, tried and failed. Tried on another laptop and another device also failed.
Final solution they gave me is "get you child an android phone instead of an iphone"
WELCOME TO HELL. Biggest scam and now we know why they don't have google reviews. My mistake for being trusting of the fake reviews they have on their website.
Thanks for contacting our Support Team!
Please accept our apologies due to the inconvenience caused by this problem.
We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.
You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.
At all if you do not use the service they scam you they do not refund you at all!
Really they are as1hol3
I am wanting a refund as it's not what it says in description. I paided my money then 4 more payments tried going out my account. Want a refund simple
Thanks for contacting our Support Team!
Please accept our apologies due to the inconvenience caused by this problem.
We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.
You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.
I've purchased an annual plan with mAssistance plan,when connecting the required devices the tracking service which is advertised in the website is not available! None of features is working! I've requested for refund the next day after purchase however the company is not responding to any of my emails! I would never recommend anyone to use this company who is so unprofessional!
Dear Customer,
Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.
Please let us know which one is suitable for you, and we will gladly help you set it up.
If you come across any other difficulties, let us know, we will gladly help!
Nada a funcionado desde que compré mi mercancía, no e podido ver nada porque siempre la aplicación tiene un problema, primero no puedo mostrarme mensajes porque todos los permisos no están aceptado, seguro el celular monitoriado no está compartido información y luego no sincroniza con el dispositivo monitoriado, esta aplicación es una real estafa, creo que un único propósito es robar información para otros fines mayores, no para dar un servicio.
Thanks for contacting our Support Team!
Please accept our apologies due to the inconvenience caused by this problem.
We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.
You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.
Il miglior agente in chat è Thomas York. Sempre gentile e disponibile. Mi ha aiutato in tutte le mie richieste
Ho avuto tanti problemi ma Thomas York mi ha aiutata a risolvere. Molto utile come app, anche se spesso bisogna reinstallare
Rodney Haynes was able to assist me quickly. Very helpful and professional service provided. Appreciate the help.
Eugene Butler was very helpful. Quick response and solved my problem I was having today. Appreciate the help.
I had canceled my subscription last year. Since it wasn't confirmed and I didn't receive any confirmation, I even canceled it a second time. Nevertheless, I was charged for the new year.
Thanks for contacting our Support Team!
Please accept our apologies due to the inconvenience caused by this problem.
We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.
You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Dear Customer,
Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!