Mr. Rebates

I have been using Mr. Rebates since 2009. Although I usually make my decision among cash back websites and airline shopping portal based on the return, I found Mr. Rebate usually has nearly up-to-date coupons that I can apply (which banks and airlines shopping portal may not have), on top of the rebates. So far they have never missed my purchases (or, when I use them correctly), but another popular website messed up with me for a big one (so now I don't always feel confident when using that website). In general I feel very comfortable with Mr. Rebates and have referred my close friends to use it.

I only sent my inquiry to the customer service once, on a Friday. While the website says they will reply within 1 business day (in my opinion Mon-Fri), the staff replied my on the next day (Saturday) with detailed info.

Mr. Rebates is one of my most important go-to rebate websites. Highly recommend!

Patrick L.

I love this cash-back site because:
Soooo many shopping options
It will pay out as soon as you reach $10, rather than make you wait for a quarterly check
(But you can also let it add up and get bigger checks)
Coupons and specials are advertised regularly
Weekly specials

Never had a single problem with the company, and whenever I need to buy something or get a hotel room or rental car I always start here. Highly recommended.

I will have been using Mrrebates for over 2 years now, and have received over $1000 back so far. It really does add up. The difficulties that most people experience with this site is that they can not have another browser open when using Mrrebates. Only use the Mrrebates site when shopping. I never have a problem when I do this. And yes, it does take three months at first to receive your $, but if you shop online as much as I do, you will be getting $ every month if you shop every month. Mrrebates also pays out a higher percentage than ebates, except maybe for Ebay store. They also tell you which stores have specials going on which will save you even more $! I love Mr Rebates!

Used to be good, till recently I found missing rebates frequently (over 70%). You can't file a claim within 30 days, and they expect you to forget after 3 months, so they can refuse to give the rebate back to you. I contacted the customer service, they said it's my fault, because my browser installed Ad-block, which is a shameless lie (I know what I am talking about because I am a software engineer myself). I use ebates too, never had any problem.

Many of my purchases through MrRebates do not show up, even after 30 days. So many times I have had to file a claim to get the rebates that should be automatically posted to my account. Amazon is one of the biggest culprits. They are allowed to advertise various rebate promotions but often do not report the cash back transactions to MrRebates.

When I asked MrRebates how Amazon can get away with this, I received this response: "Unfortunately, there are a couple of stores (Amazon and eBay/Half.com) that refuse to consider claims. In order to become affiliates, and therefore offer any cash back to our customers, we have to agree to that condition."

I say it's time to boot these non-complying stores that are reaping huge sales from unsuspecting customers of MrRebates and not coming through with the promised rebates.

This sites takes forever to post money to my account. Then when the money is posted it takes 3 months for those funds to become available. Ebates is a lot faster. I have funds from November that haven't become available by Feb. The last order i placed with Mr. Rebates was on December 27th. This means in order for me to receive a large lump sum check I need to wait until the end of march to get back money from orders placed in November. Mr. Rebates usually have a larger cashback percentage but is it worth if i you have to wait forever to get your money back? That the decision you have to make.

I have been using ebates a lot more because I always get my rebate. It seems the past couple years I have to write to Mr. Rebates get my rebate and you have to wait a month before you can complain. I have lost quite a few rebates from Mr. Rebates because I forget by the time the month came. I stayed at a motel twice in the past month and did not get my rebate. I make sure I click through and if I feel I may have done something wrong before I book the room I start all over and do it right.It was only about $1.20 rebate for each stay but it ads up after a while. I have written to Mr rebates because I still have 2 weeks since the first motel stay before I can make a complaint of no rebate. I will start using ebates all the time and take the less % so I no longer have to go through this. Who knows maybe it's because I use google crome and not IE. I know other site have issues with GC.

I WON A VOUCHER OF $100 TO USE IN HOTWIRE WEBSITE, I HAD NEVER HEARD ABOUT THIS WEBSITE, BUT AS I HAD THE VOUCHER I DECIDED TO MAKE THE RESERVATION. I MADE 2 RESERVATIONS AND REQUESTED TO APPLY THE VOUCHER INTO MY RESERVATION, I DIDI EVERYTHING I WAS ASKED FRO IN THE WEBSITE AND AFTER I PUT MY CREDIT CARD DETAILS THEY DIDIN'T APPLIED THE VOUCHER AND I HAD TO PAY FOR THE FULL AMOUNT. I CALLED THE COMPANY AS I THOUGHT IT WAS A MINOR PROBLEM AND IT COULD BE SORTED EASILY. IT WAS THE WORST CUSTOMER SERVICE EVER THEY MADE ME WAIT ALMOST AN HOUR TO SAY THERE IS NOTHING THEY CAN DO, EVEN THOUGHT IT WAS THEIR MISTAKE (WEBSITE MISTAKE) THEY DIDIN'T GAVE ME ANY SOLUTIONS AND TOM (SUPERVISOR) COULDN'T CARE LESS. I UNDERSTAND NOW THTA THE WEBSITE USE FRAUDULENT ACTIONS SUCH AS THIS VOUCHERS TO MAKE YOU BOOK WITH THE WEBSITE AND THEN CHARGE THE TOTAL AMOUNT, THERE IS NO WAY YOU CAN GET ANY REFUND OR EITHER APPLY YOUR "VOUCHER" ANYWHERE. WORST THING IS THAT THEY DON'T CARE AT ALL, I WORK IN CUSTOMER SERVICE AND THIS WAS BY FAR WORST SERVICE I HAVE RECEIVED, THEY DON'T GIVE ANY POSSIBLE SOLUTIONS OR TRY TO COMPENSATE ANY MISTAKE ON THEIR SIDE. I REALLY ADVICE NOT TO BOOK THROUGH THIS WEBSITE, IF FOR ANY REASON YOU HAVE ANY ISSUE OR YOU NEED TO MAKE ANY EVEN SMALL TYPE OF AMENDMENTS THEY WILL NOT HELP YOU AND YOU WILL LOOSE YOUR MONEY. THERE ARE THOUSAND OF OTHER WEBSITES THAT WORK MUCH BETTER, I TOTALLY UNDERSTAND IT WAS A VOUCHER THAT I WON, BUT WHAT REALLY MAKES IT SO DISSAPOINTING IS THAT THIS IS ONLY A WAY TO MAKE YOU BOOK AND THEN FOOL YOU.

I purchased a vacation package from Hotwire by clicking through Mr. Rebates. Got the confirmation email from Hotwire in less than 30 minutes. I thought all was done and just sat and waited for my rebate to come through. After reasonable amount of time and still didn't see the rebate, I contacted Mr. Rebates. They did respond right away and filed a claim with Hotwire. A few days later, MR sent me an email saying the claim was denied because Hotwire needed an order ID (which I never received) to process the claim, and that MR told me to contact Hotwire. Dealing with Hotwire was frustrating. All CSR claimed they don't know anything about MR. While I was going back and forth with them, Abigail from MR sent me a follow-up email providing more information about order ID etc. I was pleasantly surprised because she could have just left me in the cold with Hotwire but she didn't. I cc MR all emails with Hotwire. Abigail went out of her way to talk to the supervisor and they decided to offer me a courtesy credit because of all the trouble I was going through. Genuine customer service it is! I know some customers complained about not getting rebates from MR. This experience told me sometimes it can be the merchants' fault, who intentionally dock MR's commission, at the same time taking away our rebates.

There is nothing but trouble when you purchase with Mr. Rebates for HSN online shopping. Both my daughter and myself cannot get our rebates when we use HSN. Mr. Rebates tells us we are doing something wrong or it must be our computer. Sounds ridiculous because we use the same computers to purchase from other online merchants and we do get our rebate credit from all of those... I am convinced it is the HSN site because it is the only one we have trouble with.

I started with Ebates.com and then found mrrebates.com. Very similar, but I've found myself using mrrebates about 4 to 1 lately. Its % off is always either equal to or higher than ebates, com. Also, there is a "referral bonus" of $7.50 PLUS (and I just found this out myself)... when a referral of yours makes a purchase... you get 20% (!) of their rebate. Mrrebates.com holds your $ for up to 90 days (returned merch, etc), but "your account" page gives complete, data about all your funds and activity. And, the site sends periodic reminders about what money IS available, encouraging you to have it sent. Whatever $ is due you is just a click away.
If you are a rebate shopper, you will love this site.