Movavi Software Inc. has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Movavi Software Inc.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Movavi Software Inc.

Movavi Software Inc.Reviews 67

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Movavi Software Inc.?
grey stargrey stargrey stargrey stargrey star

Movavi Software Inc. Reviews Summary

Movavi Software Inc. has a rating of 3 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Movavi Software Inc. most frequently mention and video editor. Movavi Software Inc. ranks 7th among Video Editing sites.

service
5
value
4
shipping
3
returns
5
quality
6
This company responds to reviews on average within 22 days

We monitor reviews for authenticity

Massachusetts
1 review
2 helpful votes
Follow Jason C.
Unfollow Jason C.
Share Review
Report Review

The Movavi video editing software can perform a lot of the basic functions but the interface is unintuitive. You will have to hunt and dig for functions which you'd think would be listed from the top menu. Movavi offers effects and transitions, but they're not as uber-pro looking as let's say... Adobe Effects'. Also, Movavi's instructions are sometimes inaccurate to plain incorrect. And the youtube movavi tutorials are largely ineffective. The 1st five which came up in a search showcased someone talking about something else for five minutes before actually demonstrating anything. And then they'll only showcase something esoteric that doesn't help the new user.

Date of experience: May 21, 2018
Movavi S. Movavi Software Inc. Rep
over a year old

Hello!

Thanks for your feedback! We are very sorry that you have gained negative experience with our program. Please note that the Movavi software, unlike Adobe Effects, is not professional, but an amateur program.

Thank you,
Movavi Team

Canada
1 review
2 helpful votes
Follow Kayla K.
Unfollow Kayla K.
Share Review
Report Review

I am so shocked that Movavi doesn't honor a refund for a download program I purchased recently and discovered didn't work out for my project (in less that two days). To not have a return policy for customers within a reasonable short amount of time is absurd. To not offer a short term 'if you're not satisfied" customer return policy is just not the way to do business. I'm a new NGO company and don't have $39.95 to throw away. That money could have provided rabies treatment for two street dogs in my rescue organisation.
Bad on you Movavi. Please be aware Movavi's customer unfriendly return policies!
Order # *******

Date of experience: April 23, 2018
Movavi S. Movavi Software Inc. Rep
over a year old

Hello!

We are very sorry that you have gained negative experience with our program. Our technical support service helps to solve most of the problems that users face. If the technical support fails to solve any problem, we always offer a refund for the program.

Thank you,
Movavi Team

Texas
1 review
4 helpful votes
Follow Jennifer R.
Unfollow Jennifer R.
Share Review
Report Review

Movavi are scam artists. I paid $40.00 and didn't receive an up grade from 7 day trail. NO customer service and no response.

Date of experience: March 19, 2018
Movavi S. Movavi Software Inc. Rep
over a year old

Hello!

We are very sorry that you have gained negative experience with our program. Our technical support service helps to solve most of the problems that users face. If the technical support fails to solve any problem, we always offer a refund for the program.

Thank you,
Movavi Team

Pennsylvania
1 review
3 helpful votes
Follow Ninja L.
Unfollow Ninja L.
Share Review
Report Review

Don't Buy This
November 12, 2017

This video editor sucks on their website it says "Hollywood-worthy effects" but it's anything but Hollywood effects it also says that they have "High-grade titles and fades" but it's the exact opposite I have no idea why this piece of $#*! would cost $#*!ing $49.95 because the whole website is a lie there's no Hollywood grade effects there's no Image quality improvement there's no High-grade titles and fades it's all just a lie to get you to buy this piece of $#*! and their youtube tutorials suck there so basic a $#*!ing goldfish could figure it out. So please for the love of god don't buy this $#*!

Date of experience: November 12, 2017
Minnesota
19 reviews
90 helpful votes
Follow Jack W.
Unfollow Jack W.
Share Review
Report Review

Never responds to emails or complaints. This company is located in India? Because it looks like it is outsourced and behind the facade website never responds to user complaints. I had a really serious one considering a whole 30 seconds of a project had been corrupted. That's over a week's worth of work that had been destroyed and they never responded to me.

This is a really bad "service" that doesn't work. It's like buying a pet rock. It doesn't do anything.

Date of experience: February 13, 2016
Movavi S. Movavi Software Inc. Rep
over a year old

Hello Jack,

Thank you for taking the time to leave a feedback.

Please contact us again at [email protected] or come to our online chat, which can be found here:
http://www.movavi.com/support/

If you haven't received an answer within a week, then either we didn't receive your message, our you didn't receive our reply.

We are looking forward to help you with the issue.

Warmest regards,
Movavi team.

California
94 reviews
913 helpful votes
Follow Oscar J.
Unfollow Oscar J.
Share Review
Report Review

Movavi is a video converter program that supports almost all file types including mp4, webm, ogv and flv. The upside of the program is the huge variety of supported formats and ability to control quality level and output. The tradeoff is the price tag of $50. Other websites I have reviewed here such as this one
http://www.sitejabber.com/reviews/www.mirovideoconverter.com#1
Is FREE. I would check that one out first and see if it works for you. Then try this one. The other disadvantage of the movavi.com video converter is that it has limited options of. Webm resolution outputs. You cannot customize webm output, meaning if you wanted a video resolution of say 400x244 that isn't possible with this converter using webm.

Date of experience: April 29, 2013

From the business

Movavi offers a wide variety of multimedia programs that help you have fun with your videos, music, and photos on any platform and any device. We develop easy-to-use and powerful software that inspires people to edit, enhance, and share their content.
Since its establishment in 2004, Movavi has grown from a startup run by a small group of enthusiasts to an international business with over 400 employees. Our ever-expanding range of products is sold in more than 200 countries.


movavi.com
Founded in 2004
Saint Louis, MO