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MotorcycleCloseouts has a rating of 4.8 stars from 6,844 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotorcycleCloseouts most frequently mention great price, customer service and fast delivery. MotorcycleCloseouts ranks 2nd among Motorcycle Gear sites.
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Overall it was a good experience but I had not heard anything with regard to my item being shipped for over a week. During that time I sent a note from your website and sent an email asking about status with no response until after the item finally shipped. Not a deal killer but your competitors do a better job of keeping customers informed at each step and in setting expectations for timing. If, for instance, my initial order confirmation had said 'you will not hear anything from us for 8 days' then I wouldn't be left to wonder what was happening. That would require nothing other than setting my expectation.
Like I said, not a deal killer but kept the rating from five starts and perhaps an area for incremental improvement.
I do like your prices and will continue to shop your site.
Regards,
-Mike Schultz
Very easy to navigate, but I thought the prices were on the high side.
Very user friendly!
Delivery time to Alaska took quite a while, but that was to be expected. Great items, great price.
Was going to buy a helmet, but between choosing and putting in cart, then getting ready to pay, my size no longer available. I understand, but it was still frustrating! Order arrived right on time, everything fits great.
Good deals, easy to navigate site
Very happy with my purchase and plan on purchasing more gear in the future.
Very easy
Love this wed site. Grate prices
My order took five days just to ship. It qualified for free "economy" shipping which took forever and sat in a terminal for 3 days. Aside from that everything was pretty cut and dry.
Great experience over all will shop here more in the future!
A little higher item that some other websites, but product worked and received on time.
You guys rock! Great prices!
Good deals fast delivery
Received quickly and the item is just what I needed for a gift.
Thank You!
Great thank you!
Perfect exactly what I wanted at a great price! I wished he would have shipped a little faster
GREAT PRODUCT GOOD PRICE THANK YOU
All items were new and in original packaging.
Answer: They will lead you in circles for returns and ship you items back after you return them and then charge you again. Good Luck!
Answer: We don't actually make the products, we just sell them. There are, however, a number of very comfortable under-shorts and riding pants that we offer. We're not 100% clear which you're after based on your question, but please give our customer service line a call at (816) 532-3696, and they can help you out!
Answer: While we're sorry Deanna had a poor experience, our website is indeed "for real"! If you look around at multiple review sites, most show us having very good ratings, overall. The biggest problem people have is with our return and refund process, which is clearly explained on our website. Exceptions are only made if we ship out the wrong product - that is, not the one you ordered. While some people find this too strict, the margins on closeout merchandise are simply too slim - most other companies won't let you return closeout items at all. We feel like that's quite acceptable, considering you can get gear from us for 70%+ off retail price!
Since 2002, MotorcycleCloseouts, L. L. C. Has offered discounted and closeout motorcycle and ATV apparel, parts and accessories to the public over the Internet and through our retail store in the Kansas City metro area. Our goal is to be able to discount our closeout items at least 30% off of published retail prices, but we get really excited when we can offer discounts of 50% or more. Visitors to our retail store pay the same low prices seen here on our web site. As a word of caution, not every item shown on our web site is available at the retail store every day, so it’s a good idea to call ahead if you are searching for a particular item.
Our products are first quality and carry the same manufacturers' warranties as if they were sold in your local motorcycle dealership. Closeout items are not blemished or defective items; they are simply overstocked at the distributor or perhaps previous year models. Closeout items are available for return or exchange, just like current model...

