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MorningSave has a rating of 4.5 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.
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Order had six electronic items in it. Only three worked. Rec'd full credit within 24 hours of issuing complaint. Excellent service.
I purchased several items placed 1 order with 11items shipping was awesome everything came so quickly. I was so excited to receive my items. BEWARE if you buy the electric toothbrush stick to white because a black unit and a white cord looks terrible cheezy disappointing as it looks at least the job gets done. Watch for price fluctuation nothing like purchasing an item for $39 and 2days later it's going for $29 and to receive a credit for further purchase good luck the items don't come with a purchase slip I'm sick of hearing about no items can be returned do to CoronaVirus items don't get the virus I recently purchased 3 anti Sterile sharper image and ended up with three plastic boxes I don't see the UV lighting if you lose the cord you got nothing but garbage maybe it's broken who knows
Absolutely wonderful and alluring products. The smell of the contents do not disappoint. I had an issue with my order and the customer service was unbelievably easy and superb.
Thanks Ly!
I like the products that I have ordered from them. I think they need a new shipping partner as that is what stops a great overall rating. The customer service response was very prompt and worked out to my satisfaction.
Hi Barry,
Thanks for letting us know what we're doing well and what you're not a fan of. We appreciate the feedback!
Megan at customer support solved my issue (received one of twelve items) quickly.
It's great to know we were able to help out. Thanks for the shout-out to Megan!
Customer service representative solved my problem quick and was very nice in the chat. Thank you
Thanks for the review!
I want to thank you very much for your prompt service and the fact that you have taking care of my problem expeditiously. You honor your products and after buying online I'm relieved to know that you do. You've made it very easy for somebody with a problem and I thank you very much for it. Your prices are great and your service is great as well.
Thank you for the lovely review!
I liked the fact that Taylor was prompt and caring of the situation. She did a great job. If any of my other packages get lost I would only want to work with her. She was patient and took the time to listen.
You need more reps like her. Thank You Taylor (Mercatalyst)
Thank you for sharing with us and for the shout-out to Taylor. <3
I'm upset cuz when I ordered my dash cam the directions and picture inside the box does not match what I got. The screen of the camera looks like it had been used. Due to the dullness of it and scratch marks. I'm also upset because the price was not as high when I looked at it online and then clicked purchase go to checkout. It was almost doubled that came out of my account period if anyone can help me I need to know how to return it and how to get a refund. The picture shows places for example where the on and off button should be or the TF or if card slot mine does not match what the directions show. Also the price taken out of my account was a lot more than what I saw
Jackie responded to my request immediately and handled it expeditiously. I truly appreciate her excellent customer service.
My pleasure! Thanks for the shout-out!
My issue involved several emails back and forth, and Jackie was helpful and very professional throughout the exchanges, thus ensuring that the issue was resolved in a satisfactory manner for all involved.
You're very welcome. Thank you for the review!
Yesterday (11-18-2020) I received a package from Morningstar which was not what I had ordered. I submitted an email request to have someone look into it and received an immediate email from Morningstar that I would hear back from someone within 24 hours.
This morning, I received a very polite email from Kevin apologizing if I experienced any inconvenience and requesting a photo of the items I had received and the shipping label. I complied, sent the email to Kevin and before I knew it, Kevin had confirmed the error, placed a new order for me and told me when to expect shipment.
WOW! Extraordinary customer service.
The Morningstar team delivered on their promises and made my day.
Thanks so much!
Hello Charlotte,
It's our pleasure to help out when we can. Thank you for the review!
I ordered queen bed sheets and they did not fit. Taylor help to make the return process so simple, that I did to keep the sheets and gift them to family members for the holidays.
Kyle Pugh
*******867
Hey Kyle,
Thank you for sharing your experience with us. I'm glad you like the sheets enough to gift them!
I ordered a purple comforter from Morning Save. It was not the right shade of purple (yes, that's true!). I contacted Morning Save via email and received an answer very quickly. It was resolved! And all I had to do was ask. Jordan was helpful beyond my expectations. I will continue to order from Morning Save in the future because of their exceptional customer service (Jordan). I will also recommend Morning Save to my friends and family.
Thank you Patricia, we'll be sure to let Jordan know you gave her such a lovely shout-out.
Jackie took care of my problem, quickly and great job
It was my pleasure. ;)
I have ordered many things from Morning Save since going out to stores is not comfortable right now and, their e-commerce style sure fits! They are so reliable and you know you will get the items. Not so with other sites that pop up and often are scams that often based out of China. I got burned with a couple of them. I became a member so I could qualify for free shipping. That is really an additional plus. From purses to painting sets, to electronics, to decorations they all have been quality products. I did have to contact Morning Save about a faulty solar light, AND they were amazing! They answered within five minutes and immediately took care of issuing a refund... WOW, what customer service! Morning Save deserves more than five stars. How about TEN!
Oh wow, thank you! <3
I made a mistake and Jordan graciously took the time to fix it for me.
That's the kind of stuff we love to hear. Thanks Chloe!
I had an issue with a damaged package, and the customer service agent responding to my issue was just amazing. This is top level customer service that is equal to Nordstrom's.
Thank you for the high praise, Cindy!
I had an issue with a mistake I'd made on an order. Being a Friday evening, I didn't think I'd be able to catch it in time but I decided to give it a try. I sent the email and my problem was solved by Monday morning. Thanks, Kevin M and MorningSave!
I'm glad to hear we were able to help!
I purchased an item from the site for the first time. Once it finally processed, I received a tracking number. I kept checking it and it went from TX to NJ to CT, where it has been stuck with no status updates for over a month in it's trek to Iowa. Why it went from TX to the east coast instead of straight up the map is a mystery to me! It took several attempts to get MorningSave to realize that this package was somehow lost and finally they offered a refund. It might have been nice if they offered to rush ship a replacement item to me but that was never offered. I will NEVER order anything from them again. Lesson learned!
Answer: The company is definitely SHADY. They do not list a location, phone number, or customer service. Not good. Sad thing is great Talk shows promote.
Answer: Hi Bill. Please send us a message over at morningsave.com/support so that we can sort this out for you. Thanks.
Answer: Hello, Please reach out to us via https://morningsave.com/support for assistance.
Answer: Hello, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Mary, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Jayshree, Please reach out to our customer support team via morningsave.com/support and we'll be able to assist you.
Answer: Hello, To place an order, click the item you'd like, then click the button with the price on it. That will take you to the checkout screen. Hope that helps!
Answer: Please write in to https://morningsave.com/support for assistance.
Answer: Hi there! If you're having trouble placing an order, please reach out to our customer support team at https://morningsave.com/support and we'll look into it for you. Thanks!
Answer: Hi Kathy, You'll need to head to https://morningsave.com and click on the item(s) you'd like to purchase, then click the button with the price on it and you'll be taken to the checkout screen.


I'm glad we were able to help out. Thanks Neil!