Mom's Basement Collectibles

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Canada
1 review
1 helpful vote
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First order
March 15, 2019

Very easy to navigate site. Haven't gotten my pops yet, but looking forward to them! Live in Canada and sometime the exclusives are hard to find here. Great selection too! Thanks!

Date of experience: March 15, 2019
Washington
1 review
0 helpful votes
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Always a good experience.
March 13, 2019

Items always come quickly and shipped with adequate protection. Items are always ad described. I never have any worries dealing with Moms Basement.

Date of experience: March 13, 2019
France
1 review
2 helpful votes
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Perfect
February 13, 2019

Commande rapide soignée, je recolende ce site pour tout le monde et continuer comme ça merci encore, et le colis et arriver sans encombre

Date of experience: February 13, 2019
Canada
1 review
1 helpful vote
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Box Damaged
February 11, 2019

Came in on time. But its was damaged on the top of the lid of the box. Feels bad that my sora flocked pop was damged.

Date of experience: February 11, 2019
Florida
1 review
3 helpful votes
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Undamaged Package, great shipping
January 27, 2019

Overall good experience. Some pops are overpriced but this one was not. Very fast shipment and great packaging on the pop. Would do business again for the right price.

Date of experience: January 26, 2019
South Africa
1 review
12 helpful votes
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Awesome pops and great service
January 22, 2019

I have ordered a few pops now on mom's basement and receive all my pops in great condition. They are always packaged well and most of them arrive in mint condition. I have also sent emails to the team and they are always very helpful. They have really hard to find pops which makes this site great, especially for people outside of the USA. I do think some of the pops can be very pricey but overall experience with them has been awesome.

Date of experience: January 22, 2019
Spain
1 review
2 helpful votes
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ARANCELES
December 28, 2018

El artículo ha llegado en perfectas condiciones, pero he tenido que pagar 27 en concepto de Aranceles Aduaneros. No creo que vuelva a realizar ninguna compra más.

Date of experience: December 28, 2018
Spain
1 review
2 helpful votes
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My experience is good
December 12, 2018

I made my order from Spain. The days passed and I could not locate my package. However, they helped me at all times. They responded to the emails. Two days ago my Funko Pop came home. The package arrived in perfect condition.

Date of experience: December 11, 2018
Australia
1 review
1 helpful vote
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Excellent service
December 10, 2018

Sent out super quickly, pops were wrapped extra carefully with bubble wrap and was sent by DHL so it reached me in no time! Great service!

Date of experience: December 9, 2018
GB
1 review
1 helpful vote
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Brilliant service!
December 9, 2018

Very happy! Arrived really quickly from the US to the UK and packed very well. Thank you very much! (A little tip for UK customers. If your purchase is valued under the equivalent of £15 then you don't have to pay any import duty.) Yay!

Date of experience: December 9, 2018
California
2 reviews
1 helpful vote
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Amazing mint and great packaging!
November 25, 2018

Ordered my ht girl not only did it ship in a quick and timely manner but it came well packaged and mint hands down if there is something i want i will for sure order it from this shop no questions about it.

Date of experience: November 24, 2018
Texas
1 review
0 helpful votes
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Awsome
November 20, 2018

One of the best I have been to very fast shipping and really great products has a lot of the ones im looking for

Date of experience: November 20, 2018
Spain
1 review
1 helpful vote
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Astonishing
November 12, 2018

I'm from Spain. My order has arrived in a week and a half, without any problems, international tracking, the box cames well protected, etc. I will buy again here.

Date of experience: November 12, 2018
Canada
1 review
0 helpful votes
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Quick ship
November 11, 2018

One of two pops were squished as the bubble wrap was too tight. Good selection of pops though. Prefer pop protector instead

Date of experience: November 11, 2018
Canada
1 review
1 helpful vote
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Great shopping experience
November 10, 2018

The item arrived fast and was packaged well. I will definitely shop here again and again. Site is very user friendly and love the options in other currencies. That is much appreciated. Thanks.

Date of experience: November 10, 2018
California
1 review
5 helpful votes
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Excellent and careful packaging and fast delivery
October 5, 2018

Not only did they carefully package each funko pop I had ordered individually but it was also delivered pretty fast. Definitely one of the best websites I had ordered funkos from.

Date of experience: October 5, 2018
Spain
1 review
2 helpful votes
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Todo en perfecto estado
October 5, 2018

Muy contento con el envío. Todo en perfecto estado. Los funkos son originales y de calidad. Eso sí, tened en cuenta, si vivís en España, que os cobrarán gastos por aduanas por valor del porcentaje del IVA.

Date of experience: October 4, 2018
New Zealand
1 review
1 helpful vote
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Sailor Moon
September 30, 2018

Fantastic experience!

It arrived quickly and safely in New Zealand, soon after my purchase. It also had great packaging.

Date of experience: September 30, 2018
New York
1 review
1 helpful vote
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Moms basement in popin
September 17, 2018

Great selection, Great prices, and quality shipping. Always have received my products in MINT condition.

Date of experience: September 17, 2018
GB
1 review
2 helpful votes
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Extra unknown charges!
September 14, 2018

After paying £13.00 for postage, which I would've assumed would cover all it need to, I was then surprised to find I had to pay another £13.00 in import charges! Nowhere did it explain this when I purchased the item. If this is a possibility for your British customers this should be clearer when purchasing an item, really unhappy with this!

Date of experience: September 14, 2018
Bob I. Mom's Basement Collectibles Rep
over a year old

Hello CJ,

We are sincerely sorry that you were not satisfied with us.
On our FAQ and store policy pages we do make it clear that import charges may occur when placing an international order.

Once again, we hope you understand and we wish no hard feelings.

-MBC Team