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Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
122
value
12
shipping
12
returns
7
quality
690
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

We monitor reviews for authenticity

France
1 review
0 helpful votes
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Cadre souvenir
February 23, 2025

Très bon produit mais petit problème sur le délai de livraison.
Néanmoins je recommande pour un cadeau top!

Date of experience: February 13, 2025
Germany
1 review
0 helpful votes
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Schöne Idee zum Valentinstag
February 23, 2025

Das Bild lässt sich einfach und schnell gestalten. Ich hoffe es kommt morgen gut bei meiner Frau an.

Date of experience: February 13, 2025
NL
1 review
0 helpful votes
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Verkeerde lijst
February 23, 2025

Wou een zwarte lijst maar heb een witte gekregen dus dat vind ik jammer

Date of experience: February 13, 2025
Germany
1 review
0 helpful votes
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Erste Bestellung
February 23, 2025

Es war sehr einfach zu bestellen. Und eine mega schnelle Lieferung

Date of experience: February 13, 2025
Italy
1 review
0 helpful votes
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Mappa molto carina!
February 23, 2025

Come me lo aspettavo! Corriere veloce e assistenza per info impeccabile 😊

Date of experience: February 13, 2025
Germany
1 review
0 helpful votes
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Schneller Versand
February 23, 2025

Ok……………………………………………………………………………………………………,.,,…………….,,…….

Date of experience: February 13, 2025
Italy
1 review
0 helpful votes
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Tutto perfetto
February 23, 2025

Tutto molto facile dall'ordine al tracciamento e poi il prodotto è di qualità. Stampa bellissima e cornice in legno naturale stupenda e ben realizzata

Date of experience: February 13, 2025
Germany
1 review
0 helpful votes
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Schöne Idee
February 23, 2025

Die Bestellung und das Aussuchen ging problemlos und zügige Lieferung! 👍

Date of experience: February 13, 2025
California
1 review
0 helpful votes
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Ich habe die Stadtkarte bestellt. Sehr schönes Produkt und hochwertig. Versand ging sehr schnell und war sicher und sorgfältig verpackt. Kann man nur weiterempfehlen

Date of experience: February 13, 2025
France
1 review
0 helpful votes
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Bonne qualité mais un peu trop cher
February 23, 2025

Le rendu est sympa. Le papier de qualité mais cela reste cher pour une impression

Date of experience: February 13, 2025
Germany
1 review
0 helpful votes
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Ich liebe es
February 23, 2025

Eine super schöne Idee um einen besonderen Moment in Erinnerung zu behalten.

Date of experience: February 13, 2025
Italy
1 review
0 helpful votes
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Consigliato
February 23, 2025

Non potevo scegliere un regalo più bello. Consegna rapida

Date of experience: February 13, 2025
Germany
1 review
0 helpful votes
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Star Map V3
February 23, 2025

Mega schönes Bild...super Verarbeitung und mega schnelle Lieferung

Date of experience: February 13, 2025
France
1 review
0 helpful votes
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Envoi rapide
February 23, 2025

Produit bien protégé au niveau des coins, le tout pourrait être mit dans un sachet en papier avant la mise en carton.

Date of experience: February 13, 2025
France
1 review
0 helpful votes
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Mauvaise commande
February 23, 2025

Vous m'avez envoyé la commande d'une autre personne. C'est juste pas possible. Demain c'est la saint Valentin et je n'ai pas mon cadeau et en plus j'ai le cadeau d'une autre personne.

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 13, 2025
Austria
1 review
0 helpful votes
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Individuell, persönlich, kreativ, tolles Geschenk, unkomplizierte Abwicklung

Date of experience: February 13, 2025
Germany
1 review
0 helpful votes
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Genau wie beschrieben
February 23, 2025

Sehr gut verpackt und schnelle Lieferung!
Entspricht genau der Beschreibung.

Date of experience: February 13, 2025
Germany
1 review
0 helpful votes
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Lieferung war super schnell, es kam sicher und ohne Mängel an. Das Plakat selber hat leichte unsaubere Spuren.

Date of experience: February 13, 2025
France
1 review
0 helpful votes
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Parfait
February 23, 2025

Rien à redire. Envoie rapide et arrivée à temps pour la saint Valentin comme le site l'indiquait. Je suis satisfaire de ce produit, qui est impeccable

Date of experience: February 13, 2025
Italy
1 review
0 helpful votes
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Soddisfatta
February 23, 2025

Molto bella l'idea di incorniciare il proprio posto del 😍

Date of experience: February 13, 2025