Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Momenterie

Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Momenterie?
grey stargrey stargrey stargrey stargrey star

Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
122
value
12
shipping
12
returns
7
quality
695
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

We monitor reviews for authenticity

NL
1 review
0 helpful votes
Follow Ashleigh Y.
Unfollow Ashleigh Y.
Share Review
Report Review

Super!
February 25, 2025

Heel fijn om er te hebben kunnen shoppen! Wij zijn heel blij met hoe het product eruit isgekomen!

Date of experience: February 15, 2025
Germany
1 review
0 helpful votes
Follow Lea T.
Unfollow Lea T.
Share Review
Report Review

Wunderschöne Erinnerungskarte
February 25, 2025

Wie im Internet beschrieben wurde und eine Freundin hat mir empfohlen und würde auch weiter empfehlen

Date of experience: February 15, 2025
Germany
1 review
0 helpful votes
Follow Laura Z.
Unfollow Laura Z.
Share Review
Report Review

Alles top
February 25, 2025

Die Bestellung bei Momenterie lief einwandfrei. Das Postee kam zum frühstmöglichen Zeitpunkt an. Perfekt verpackt und pünktlich zum Valentinstag.

Date of experience: February 15, 2025
France
1 review
0 helpful votes
Follow Krys X.
Unfollow Krys X.
Share Review
Report Review

Parfait et original
February 25, 2025

Produit soigné, de bonne qualité. Colis bien conditionné 👍

Date of experience: February 15, 2025
France
1 review
0 helpful votes
Follow Nicolas Y.
Unfollow Nicolas Y.
Share Review
Report Review

Reception
February 25, 2025

La réception était prévue à la commande sous 5 jours, soit avant la St Valentin et n'ai reçu le colis que le 15 février.

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 15, 2025
France
1 review
0 helpful votes
Follow Thierry D.
Unfollow Thierry D.
Share Review
Report Review

Un cadeau
February 25, 2025

Un cadeau qui a plu.
C'était parfait...,...,...

Date of experience: February 15, 2025
Germany
1 review
0 helpful votes
Follow Hanna G.
Unfollow Hanna G.
Share Review
Report Review

Einfach und pünktlich
February 25, 2025

Auswahl und Personalisierung waren einfach, das Produkt war schonend verpacht und das Paket kam pünktlich an?

Date of experience: February 15, 2025
France
1 review
0 helpful votes
Follow Olivier E.
Unfollow Olivier E.
Share Review
Report Review

Facile à configurer
February 25, 2025

Cependant, j'avais un doute sur l'inscription des coordonnées que j'ai vérifié du coup.

Date of experience: February 15, 2025
France
1 review
0 helpful votes
Follow S.A.. P.
Unfollow S.A.. P.
Share Review
Report Review

Qualité
February 25, 2025

Rapidité et transparence de la livraison, qualité d'emballage et produit de qualité répondant exactement à la demande de personnalisation. Je recommande sans aucune hésitation!

Date of experience: February 14, 2025
France
1 review
0 helpful votes
Follow Cyril V.
Unfollow Cyril V.
Share Review
Report Review

Très bien
February 25, 2025

Rapidité d'envoi. Un petit bémol, la commande divisé en deux et un seul numéro de colis fournit. Du coup on se pose la question si tout est bon. Un petit moment de stress. Mais au final c'est tout bon. Ça aurait été bien d'envoyer un mail pour expliquer que la commande serait envoyé en deux fois. Sinon la qualité du travail est la, et les idées de cadeaux sont excellentes, avec du choix pour peaufiner les cadeaux.

Date of experience: February 14, 2025
Germany
1 review
0 helpful votes
Follow Moritz G.
Unfollow Moritz G.
Share Review
Report Review

Sehr schnell geliefert für so ein individuelles Produkt. Alles wurde toll kommuniziert und die Qualität überzeugt.

Date of experience: February 14, 2025
Italy
1 review
0 helpful votes
Follow Minions Banana 🍌 Q.
Unfollow Minions Banana 🍌 Q.
Share Review
Report Review

Stupore!
February 24, 2025

Un regalo davvero originale, che ha stupito! Ottima qualità, vasta scelta di opzioni disponibili, cornice bellissima e soprattutto rapidità nell'esecuzione e nella consegna, bravi! 😍

Date of experience: February 14, 2025
France
1 review
0 helpful votes
Follow David Z.
Unfollow David Z.
Share Review
Report Review

Poster plié
February 24, 2025

Le poster est arrivé avec un pli du a la manipulation du transporteur. C'est trez frustrant.

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2025
Germany
1 review
0 helpful votes
Follow Marius L.
Unfollow Marius L.
Share Review
Report Review

Alles super!
February 24, 2025

Wurde schnell geliefert und makelloser Zustand! Alles wie bestellt 🤩👍

Date of experience: February 14, 2025
France
1 review
0 helpful votes
Follow Audrey X.
Unfollow Audrey X.
Share Review
Report Review

Top 👍🏼
February 24, 2025

Commande simple, article livré conforme à la commande et aux photos, livraison très rapide!

Date of experience: February 14, 2025
Germany
1 review
0 helpful votes
Follow Denny X.
Unfollow Denny X.
Share Review
Report Review

Super Produkt
February 24, 2025

Alles super, werde gerne wieder bestellen 😊
Produkt sieht super aus😊

Date of experience: February 14, 2025
France
1 review
0 helpful votes
Follow Marie A.
Unfollow Marie A.
Share Review
Report Review

Commande conforme
February 24, 2025

Commande conforme et date de livraison respectée. Très satisfaite.

Date of experience: February 14, 2025
France
1 review
0 helpful votes
Follow Severine Y.
Unfollow Severine Y.
Share Review
Report Review

Au top
February 24, 2025

Livraison rapide, produit correspondant a la commande, rien a redire, tout est parfait

Date of experience: February 14, 2025
Austria
1 review
0 helpful votes
Follow Eve V.
Unfollow Eve V.
Share Review
Report Review

Gerne wieder
February 24, 2025

Unkomplizierte Auswahl, Bearbeitung und Bestellung.
Rasche Lieferung. Kann man guten Gewissens weiter empfehlen!

Date of experience: February 14, 2025
France
1 review
0 helpful votes
Follow Ju T.
Unfollow Ju T.
Share Review
Report Review

Bien
February 24, 2025

Bon site, simple et très pratique. De multiples choix de personnalisation. Bravo

Date of experience: February 14, 2025