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Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
121
value
12
shipping
12
returns
7
quality
689
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

We monitor reviews for authenticity

NL
1 review
0 helpful votes
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Easy
August 10, 2025

Easy to make and great quality. This is the second time I ordered a poster and it's always good. They send the poster directly so I got the posters deliverd within a week

Date of experience: July 31, 2025
Germany
1 review
0 helpful votes
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🤗👍
August 10, 2025

Ist super schön geworden, ist toll verarbeitet. Gerne wieder. Danke

Date of experience: July 31, 2025
Italy
1 review
0 helpful votes
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STUPENDO
August 10, 2025

REGALO DI ANNIVERSARIO AZZECCATISSIMO STRACONSIGLIATO IN OGNI OCCASIONE

Date of experience: July 31, 2025
NL
1 review
0 helpful votes
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Amazing company
August 10, 2025

Awesome map and awesome service.
Map was damaged during transit. The customer service was amazing and they send me a new one the next day.

Date of experience: July 31, 2025
Germany
1 review
0 helpful votes
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Bad packaging
August 10, 2025

I bought a poster without frame. It arrived with several kinks..

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2025
Germany
1 review
0 helpful votes
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Vielen Dank für den netten Kontakt und die schöne Karte. Mein Mann wird sich über dieses persönliche Geschenk sehr freuen.

Date of experience: July 31, 2025
Germany
1 review
0 helpful votes
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Very god
August 9, 2025

Nächste mal wieder gerne, sehr schnelle Lieferung, sehr gut

Date of experience: July 30, 2025
NL
1 review
0 helpful votes
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Not satisfying
August 9, 2025

The text i had had proposed was not printed so it is very disappointing

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2025
France
1 review
0 helpful votes
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Satisfaite
August 9, 2025

Le transporteur avait abîmé l affiche. J'ai envoyé une réclamation, ma demande a été traité très rapidement et l envoie a été très soigné! Satisfaite!

Date of experience: July 30, 2025
Italy
1 review
0 helpful votes
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Buon prodotto
August 8, 2025

La stampa buona, il pacco è stato consegnato in poco tempo e con un buon imballaggio.

Date of experience: July 29, 2025
Germany
1 review
0 helpful votes
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Zufrieden
August 8, 2025

Ganz einfach und schnell zu gestalten 💯 Prozentige Kaufempfehlung Schnelle Lieferung Hochwertige Qualität

Date of experience: July 29, 2025
Italy
1 review
0 helpful votes
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Carino
August 8, 2025

Stropicciato consiglio l acquisto di cornice o di un corriere migliore

Date of experience: July 29, 2025
Germany
1 review
0 helpful votes
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Wunderschön
August 8, 2025

Tolle Sache. Einfach zu generieren. Schnelle Lieferung. D

Date of experience: July 29, 2025
Germany
1 review
0 helpful votes
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Qualitätskontrolle
August 8, 2025

Die Rückwand des Bildes wurde nicht richtig eingesetzt und dadurch wellt sich das Bild.

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2025
France
1 review
0 helpful votes
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Contente
August 8, 2025

Je n'aurai qu'une remarque négative à faire mais pas sur le site mais sur la livraison les mises à jour ne sont pas fait c'est un problème pour suivre la progression

Date of experience: July 29, 2025
NL
1 review
0 helpful votes
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Vertraagde zending.
August 7, 2025

Vertraagde zending. Wel een goed product. Ik werd wel goed op de hoogte gehouden.

Date of experience: July 28, 2025
Germany
1 review
0 helpful votes
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Perfekt
August 5, 2025

Supertoller Artikel und superschnell geliefert, danke.wie Versprochen alles zur besten Zufriedenheit geliefert!

Date of experience: July 26, 2025
Germany
1 review
0 helpful votes
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Schöne Geschenkidee!
August 5, 2025

Das Bild an sich ist toll- die Idee auch mega. Qualität des Rahmens geht so. Das Bild /der Druck war leider zur Hälfte nicht richtig fixiert- wirkte sehr „lieblos" verpackt. Habe es selber korrigiert- der zu Beschenkede wird sich aber vermutlich trotzdem freuen. Das kann man ein bisschen besser machen!

Date of experience: July 26, 2025
Belgium
1 review
0 helpful votes
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Perfecte leveringen
August 5, 2025

Veilige verpakking en snelle levering. Ik zou het zeker opnieuw bestellen.

Date of experience: July 26, 2025
Austria
1 review
0 helpful votes
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First order
August 5, 2025

I had a very good impression on order processing, shipment and product.

Date of experience: July 26, 2025