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Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
122
value
12
shipping
12
returns
7
quality
690
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

We monitor reviews for authenticity

NL
1 review
0 helpful votes
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Snelle levering top! Communicatie over wanneer het geleverd wordt is wel lastig te achterhalen.

Date of experience: August 23, 2025
NL
1 review
0 helpful votes
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Uniek cadeau
September 2, 2025

Uniek cadeau, zeer persoonlijk. Snelle levering en niemand anders die dit exemplaar heeft

Date of experience: August 23, 2025
NL
1 review
0 helpful votes
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Makkelijk
September 2, 2025

Zo besteld zo in huis en erg goed verpakt zou er zo nog 1 bestellen

Date of experience: August 23, 2025
NL
1 review
0 helpful votes
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Mooi product
September 2, 2025

Mooi product voldoet aan de verwachting snel geleverd. Geen klachten

Date of experience: August 23, 2025
Germany
1 review
0 helpful votes
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Kaufempfehlung
September 2, 2025

Wer sich oder seinem Partner / seiner Familie eine kleine Freude machen möchte oder schöne Momente im einem Puzzle festhalten möchte, ist hiermit bestens beraten.
Das Produkt hat eine gute Qualität zu einem fairen Preis.

Date of experience: August 23, 2025
Massachusetts
1 review
0 helpful votes
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Parfait
September 2, 2025

Les couleurs sont magnifiques et la qualité est vraiment incroyable

Date of experience: August 23, 2025
Germany
1 review
0 helpful votes
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Wow
September 2, 2025

Mega genau so wie ich es mir vorgestellt habe Genau perfekt Für jeden Anlass Mega klasse

Date of experience: August 23, 2025
France
1 review
0 helpful votes
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Un grand merci 🥂🍾
September 2, 2025

Un cadeau pour notre anniversaire de mariage, qui fait de ce cadeaux le plus magnifique des cadeaux. Une carte, un mot, une photo, une date et je me retrouve des années en arrière. Un vrai bonheur visuel. Donc merci X *******

Date of experience: August 23, 2025
France
1 review
0 helpful votes
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Map point de départ Strasbourg
September 2, 2025

Très belle Map, satisfait du résultat final Belles couleurs, mise en page agréable

Date of experience: August 23, 2025
France
1 review
0 helpful votes
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Parfait
September 1, 2025

Site très efficace, commande parfaite, livraison rapide, je recommande

Date of experience: August 22, 2025
Germany
1 review
0 helpful votes
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Flinke Bearbeitung
September 1, 2025

Schnelle Lieferung... Vorderseite und Rückseite etwas matt gestaltet... ansonsten ein originelles persönliches Geschenk...

Date of experience: August 22, 2025
NL
1 review
0 helpful votes
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Aanrader
September 1, 2025

Als er nogmaals een gelegenheid zich voordoet, zal ik zeker gebruik maken van jullie diensten.

Date of experience: August 22, 2025
Germany
1 review
0 helpful votes
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Mein Mann war den Tränen nahe
September 1, 2025

Die Gestaltung ging schnell. Leichte Menüführung. Der eigenen Kreativität sind keine Grenzen gesetzt. Schnelle Lieferung,-für Kurzentschlossene wie mich ideal! Tolle Farben auf glattem Papier, Die Überraschung ist gelungen!

Date of experience: August 22, 2025
Italy
1 review
0 helpful votes
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Cuore
September 1, 2025

Molto bene sia la qualità che il servizio Tecnicamente costruito in modo corretto 👍

Date of experience: August 22, 2025
Belgium
1 review
0 helpful votes
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Map pour cadeau mariage
September 1, 2025

Map très réaliste et donne particulièrement très bien! Très contente de mon achat afin de pouvoir faire un joli cadeau souvenir d'un mariage.

Date of experience: August 22, 2025
Italy
1 review
0 helpful votes
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Bello ma packaging da migliorare
September 1, 2025

Bello, arrivato come da programma. L'unica pecca che ha lasciato un po' di amaro un bocca è il fatto che ci siano parti di colore venuto via a causa del cartoncino del pacco. Si sarebbe potuta proteggere la stampa anche semplicemente con un pellicola.

Date of experience: August 22, 2025
Germany
1 review
0 helpful votes
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Good enough
August 31, 2025

Die Karte ist schön und wie abgebildet. Aber geliefert wurde das Bild mit einem knick quer durch. Sollte anders verpackt werden.

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2025
NL
1 review
0 helpful votes
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Goede service
August 31, 2025

Snelle levering en antwoord op vraag via klantenservice. Bestelling goed ontvangen en was zeer goed ingepakt.

Date of experience: August 21, 2025
France
1 review
0 helpful votes
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Commande traitée rapidement
August 31, 2025

Travail serieux, l' affiche envoyée bien emballée correspond bien à ce que j espérais

Date of experience: August 21, 2025
Germany
1 review
0 helpful votes
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Es gibt nichts zu beanstanden!
August 31, 2025

Die Bestellung und der Versand verliefen reibungslos und zügig im angegebenen Zeitfenster. Das Puzzle hat eine super schöne Qualität und wirkt alles in allem sehr hochwertig! Auch die Umsetzung eines Sonderwunsches, mit verändertem Schriftzug, hat ohne Probleme geklappt. Alles in allem ein schönes Einkaufserlebnis mit tollem Produkt! Gerne wieder :)

Date of experience: August 21, 2025