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Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
121
value
12
shipping
12
returns
7
quality
689
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

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Austria
1 review
0 helpful votes
Follow Alina G.
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3 von 5 Sterne
March 4, 2026

Was ich gut finde:
Schnelle Lieferung
Schöner Bilderrahmen
Bildqualität
Was ich nicht gut finde:
Preis-Leistungsverhältnis
Druckfehler am Puzzle (kleine weiße Punkte sind überall am Puzzle-Bild zu sehen)

Es war ein Geschenk zum Valentinstag, mein Freund hat sich gefreut.

Date of experience: February 14, 2026
France
1 review
0 helpful votes
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$#*! livraison
March 4, 2026

Bon prduit mais la commande est arrivé en $#*! et ça a perdu complètement le sens du cadeau

Date of experience: February 22, 2026
Italy
1 review
0 helpful votes
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Corriere inadeguato
March 3, 2026

Sono stato costretto a ritirare il pacco presso un centro di smistamento, con la motivazione che al momento della consegna non era presente nessuno in casa. Questa affermazione è falsa: mia figlia era in casa e ha visto il corriere dalla finestra. Purtroppo, però, non ha suonato al citofono corretto e se n'è andato senza verificare le altre abitazioni adiacenti.

Pertanto, il mio feedback non riguarda il prodotto, ma il servizio offerto dalla ditta incaricata della consegna.

Date of experience: February 21, 2026
Germany
1 review
0 helpful votes
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Super schöne Kette
March 3, 2026

Sehr gute Qualität.
Saubere Gravur vom Wunschtext und sehr schnelle Lieferung.
Alles top 👍

Date of experience: February 21, 2026
Austria
1 review
0 helpful votes
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Geburtstagsgeschenk
March 3, 2026

Qualität, schnelligkeit, zuverlässigkeit
Alles perfekt 🤩

Date of experience: February 21, 2026
France
1 review
0 helpful votes
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Beaucoup cadeau
March 3, 2026

Commande facile a faire. L'argent choix de modèle et tailles. Très belle qualité de produit reçu.

Date of experience: February 21, 2026
France
1 review
0 helpful votes
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Un immense merci!
March 2, 2026

Un immense merci à Momenterie pour ce sublime city map, qui a beaucoup touché mon conjoint, et moi aussi d'ailleurs!
Encore plus joli qu'en photo!
Emballage parfait, produit absolument magnifique!

Un immense merci aussi à Momenterie pour sa gestion des problématiques que j'ai rencontrées avec Colissimo lors de la livraison! Momenterie a permis que l'on reçoive notre commande malgré les déboires avec Colissimo!

Date of experience: February 20, 2026
Germany
1 review
0 helpful votes
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Die Bestellung lief gut und die Abwicklung war zügig

Date of experience: February 20, 2026
Italy
1 review
0 helpful votes
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Regalo perfetto
March 2, 2026

Ho trovato questo prodotto su un social e in pochissimi giorni era a casa. Molto bello

Date of experience: February 20, 2026
NL
1 review
0 helpful votes
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Top gepersonaliseerde city map
March 1, 2026

Makkelijke site, snelle levering. Wel was ik even in verwarring omdat het bestelproces in het Nederlands was en ik de bevestiging in het Duits kreeg.

Date of experience: February 19, 2026
France
1 review
0 helpful votes
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Je recommande
March 1, 2026

Facile d'utilisation (pour la personnalisation).
Je suis vraiment ravie.
Seule chose: dommage de ne pas avoir le choix pour un point retrait.

Date of experience: February 19, 2026
Germany
1 review
0 helpful votes
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Super schön, schnell geliefert
March 1, 2026

Das Bild kommt super raus und sieht einfach toll aus! Die Lieferung ging sehr schnell. Jederzeit wieder!

Date of experience: February 19, 2026
Chad
1 review
0 helpful votes
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Idea regalo originale
February 28, 2026

Un regalo molto originale innanzitutto, la stampa è di alta qualità e ci sono molte opzioni per personalizzare la stampa. Ci si sbizzarrisce bene. Spedizione veloce e tracciata oltre al packaging curato e protetto per il prodotto.

L'unica cosa è che per come la vedo io, il prezzo è leggermente alto rispetto la concorrenza. Ma devo dire che per un prodotto affidabile e di qualità bisogna pagare un po di piu.

Date of experience: February 19, 2026
NL
1 review
0 helpful votes
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Top
February 28, 2026

Bestellen was gemakkelijk en het schilderij is volgens bestelling en afspraak geleverd.

Date of experience: February 18, 2026
NL
1 review
0 helpful votes
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Top cadeau
February 28, 2026

Prachtig cadeau, goed ingepakt, mooi lijst eromheen

Date of experience: February 18, 2026
France
1 review
0 helpful votes
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Affiche reçue de très jolie qualité, belle résolution et beau papier.
Suite à un problème avec la première livraison qui a abîmé l'affiche, le service client a été super réactif pour renvoyer un support, dans un emballage encore plus résistant

Date of experience: February 18, 2026
France
1 review
0 helpful votes
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Produit original, envoi rapide
February 28, 2026

Satisfaite de ma commande.
Expédition très rapide, malheureusement le poster est arrivé abîmé, mais grâce à l'équipe très réactive j'ai été livré à nouveau quelques jours plus tard, en parfait état cette fois. Merci beaucoup!

Date of experience: February 18, 2026
Germany
1 review
0 helpful votes
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Sehr zufrieden:-)
February 28, 2026

Alles in Ordnung:-) Ich bin zufrieden:-)

Date of experience: February 18, 2026
Austria
1 review
0 helpful votes
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Ablauf und Lieferung
February 28, 2026

Man hatte die Gelegenheit das Bild 2x zu kontrollieren. Bestellungund Lieferung toll funktioniert!

Date of experience: February 18, 2026
Italy
1 review
0 helpful votes
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Un dolce regalo
February 27, 2026

Un regalo che va bene per tutti, delicato e tenero che fa capire quanto sia importante chi hai di fronte

Date of experience: February 17, 2026