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Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
122
value
12
shipping
12
returns
7
quality
692
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

We monitor reviews for authenticity

France
1 review
0 helpful votes
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Ok mais livraison décevante
September 18, 2025

Délai, informations en allemand, et la boîte du puzzle est abîmée

Date of experience: September 8, 2025
France
1 review
0 helpful votes
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Première expérience
September 18, 2025

Site facile à utiliser pour trouver un cadeau original et avoir la possibilité de phrases personnalisées

Date of experience: September 8, 2025
Germany
1 review
0 helpful votes
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Alles wunderbar!
September 18, 2025

Das Produkt ist eine zauberhafte Erinnerung in Form einer Stadtkarte. Das Design ist ansprechend und die Verarbeitung hochwertig.

Date of experience: September 8, 2025
NL
1 review
0 helpful votes
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Leuk maar prijzig
September 18, 2025

Op zich leuk cadeau maar is wel beetje duur. Vind prijs/ kwaliteit niet in verhouding

Date of experience: September 8, 2025
NL
1 review
0 helpful votes
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Leuk persoonlijk kado
September 18, 2025

Een leuk gepersonaliseerd kado maakt een bijzondere gebeurtenis nog mooier

Date of experience: September 8, 2025
NL
1 review
0 helpful votes
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Goede service
September 18, 2025

Eerst gekregen pakket was kwalitatief niet wat wij hadden verwacht. Na een terugkoppeling kregen we direct een excuus mail en werd er een nieuwe opgestuurd. Dit keer 100% tevreden!

Date of experience: September 8, 2025
Germany
1 review
0 helpful votes
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Top
September 17, 2025

Leichte Bearbeitung und schnelle Lieferung

Date of experience: September 7, 2025
France
1 review
0 helpful votes
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Parfait
September 17, 2025

Un cadeau personnalisé qui a fait plaisir

Date of experience: September 7, 2025
Austria
1 review
0 helpful votes
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Toller Shop
September 17, 2025

Sehr gute Preis - Leistung. Viele individuelle Gestaltungsmöglichkeiten, Druckvarianten und unkomplizierte Abwicklung. Schnelle Lieferung. Immer wieder gerne.

Date of experience: September 7, 2025
GB
1 review
0 helpful votes
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Gerne wieder. Eine Bestellung im Onlineshop kann ich nur empfehlen.

Date of experience: September 6, 2025
NL
1 review
0 helpful votes
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Perfect
September 16, 2025

Makkelijk om te maken en mooie kwaliteit. Helaas de eerste zending was door de pakket service de poster beschadigd, maar is super netjes opgelost door Momenterie.

Date of experience: September 6, 2025
Germany
1 review
0 helpful votes
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Simpel und übersichtlich
September 16, 2025

Schnelles Zusammenstellen und unkomplizierte Bestellung!

Date of experience: September 6, 2025
Germany
1 review
0 helpful votes
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SUPER 👍 👍 👍
September 16, 2025

Bin total begeistert. Das Poster ist noch schöner als am Computer zu sehen. G
Super schnelle Lieferung.

Date of experience: September 6, 2025
Germany
1 review
0 helpful votes
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Ihr seid Spitze
September 16, 2025

Wenn nur alle Shops so zuverlässig, freundlich und qualitativ hochwertig wären….

Date of experience: September 6, 2025
France
1 review
0 helpful votes
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Excellence
September 15, 2025

J'ai donné le titre d'"excellence" car d'une part la rapidité d'expédition et d'autre part la réalisation conforme à mes attentes.

Date of experience: September 5, 2025
Italy
1 review
0 helpful votes
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Soddisfazione
September 15, 2025

Una bellissima idea per un regalo personalizzato e autentico. Spedizione veloce e qualità ottima.
Consiglio vivamente!

Date of experience: September 5, 2025
Italy
1 review
0 helpful votes
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Fantastico
September 15, 2025

Esperienza positiva, da consigliare, rapidi e ottimi prodotti.

Date of experience: September 5, 2025
Germany
1 review
0 helpful votes
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Alles perfekt
September 15, 2025

Genau wie gewünscht, tolle Arbeit. Gerne wieder.

Date of experience: September 5, 2025
NL
1 review
0 helpful votes
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Vouw in het blad
September 15, 2025

Mooi ontwerp alleen zit er een storende vouw in het blad. Erg jammer

Momenterie attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2025
Italy
1 review
0 helpful votes
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Regalo unico
September 15, 2025

Amo fare i regali originali e questo è uno di questi.
Sito intuitivo e design ottimo. Ero già felice con l'anteprima del mio poster, ma quando è arrivato il pacco ero in estasi

Date of experience: September 5, 2025