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Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
122
value
12
shipping
12
returns
7
quality
690
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Alles so wie es sein soll
December 6, 2025

Zügige, reibungslose Abwicklung. Tolles Produkt, alles so wie es sein soll.

Date of experience: November 26, 2025
France
1 review
0 helpful votes
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Satisfait
December 6, 2025

Erreur vite rectifiée par votre entreprise et retournée

Date of experience: November 26, 2025
France
1 review
0 helpful votes
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Commande rapide
December 6, 2025

Par contre j'ai reçu la commande rapidement

Date of experience: November 26, 2025
Belgium
1 review
0 helpful votes
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Goed
December 5, 2025

Liep wat vertraging op maar we hadden een mail ontvangen om te zeggen dat de levertijd wat later ging zijn

Date of experience: November 25, 2025
Germany
1 review
0 helpful votes
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Alles super
December 5, 2025

Immer wieder gerne, die Kommunikation lief komplett ohne Probleme. Ich bestelle gerne wieder bei euch.

Date of experience: November 25, 2025
Italy
1 review
0 helpful votes
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Mappa
December 5, 2025
Updated review

Tutto perfetto, dal prodotto alla spedizione!

Date of experience: November 25, 2025

Mappa
December 5, 2025
Previous review

Tutto perfetto, dal prodotto alla spedizione!

Date of experience: November 25, 2025
Italy
1 review
0 helpful votes
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FANTASTICO
December 5, 2025
Updated review

Ho visto la pubblicità su Instagram, ho letto un pò di recensioni e ho preparato il tutto.
Quando è arrivato era in perfette condizioni e sono rimasto contento io e la mia fidanzata molto più contenta in quanto era la prima volta che vedeva questo tipo di oggetto

Date of experience: November 25, 2025

FANTASTICO
December 5, 2025
Previous review

Ho visto la pubblicità su Instagram, ho letto un pò di recensioni e ho preparato il tutto.
Quando è arrivato era in perfette condizioni e sono rimasto contento io e la mia fidanzata molto più contenta in quanto era la prima volta che vedeva questo tipo di oggetto

Date of experience: November 25, 2025
France
1 review
0 helpful votes
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Super idée
December 5, 2025
Updated review

Si vous cherchez un cadeau idéal pour faire plaisir à vos proches... Vous l'avez trouvé.

Date of experience: November 25, 2025

Super idée
December 5, 2025
Previous review

Si vous cherchez un cadeau idéal pour faire plaisir à vos proches... Vous l'avez trouvé.

Date of experience: November 25, 2025
Germany
1 review
0 helpful votes
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Tolle Idee
December 4, 2025
Updated review

Leider durch den Transport geknickt und daher nicht mehr zu gebrauchen

Date of experience: November 24, 2025

Tolle Idee
December 4, 2025
Previous review

Leider durch den Transport geknickt und daher nicht mehr zu gebrauchen

Date of experience: November 24, 2025
Germany
1 review
0 helpful votes
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Super Service, schnelle Lieferung und tolles Produkt
December 4, 2025
Updated review

Ich hatte eine Frage zu dem Produkt. Innerhalb eines Tages Antwort erhalten. Bestellung war unkompliziert. Artikel wurde schnell geliefert. Wir sind von dem Ergebnis begeistert. Jederzeit wieder.

Date of experience: November 24, 2025

Super Service, schnelle Lieferung und tolles Produkt
December 4, 2025
Previous review

Ich hatte eine Frage zu dem Produkt. Innerhalb eines Tages Antwirt erhalten. Bestellung war unkompliziert. Artikel wurde schnell geliefert. Wir sind von dem Ergebnis begeistert. Jederzeit wieder.

Date of experience: November 24, 2025
France
1 review
0 helpful votes
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Dans les étoiles
December 4, 2025

Suivie cadeau a temps. Cadeau apprécié. Dommage pas d explication des étoiles.

Date of experience: November 24, 2025
Italy
1 review
0 helpful votes
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Fantastica!
December 3, 2025
Updated review

Prodotto ottimo, curato nei minimi particolari.

Date of experience: November 23, 2025

Fantastica!
December 3, 2025
Previous review

Prodotto ottimo, curato nei minimi particolari.

Date of experience: November 23, 2025
France
1 review
0 helpful votes
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Expérience client parfaite
November 29, 2025

Qualité du produit commandé, grande facilité d'utilisation du site, choix fourni de personnalisation de l'affiche et du cadre, rapidité de livraison. Rien à dire, c'est parfait! Je recommande vivement

Date of experience: November 19, 2025
Germany
1 review
0 helpful votes
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Empfehlenswert
November 28, 2025

Bestellung, Ausführung und Lieferung 1A!

Date of experience: November 18, 2025
Germany
1 review
0 helpful votes
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Leider fehlte die Markierung und das
Bild hatte Abdrücke die nicht mehr weg gehen und leider viel zu spät geliefert! Ich würde nicht nochmal bestellen

Date of experience: November 18, 2025
Germany
1 review
0 helpful votes
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Tolles Konzept
November 28, 2025

Wirklich viele Auswahlmöglichkeiten und schnelle Lieferung.Tolle Produkte

Date of experience: November 18, 2025
France
1 review
0 helpful votes
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Pressée d'être à noël pour l'offrir
November 27, 2025

Quand j'ai reçu la boite du puzzle de 500 pièces avec la photo sur le couvercle j'ai eu les larmes aux yeux

Date of experience: November 17, 2025
NL
1 review
2 helpful votes
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Leuk kado
November 27, 2025

Controleer goed of de coördinaten die via de webshop aangeduid worden ook overeenkomen met de werkelijke coördinaten van de locatie die gewenst is.

Date of experience: November 3, 2025
Belgium
1 review
0 helpful votes
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Premier baiser
November 27, 2025

Très satisfaite de leurs services et qualité

Date of experience: November 17, 2025
Germany
1 review
0 helpful votes
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Alles Bestens
November 27, 2025

Schnelle Liegerung, klasse Ausführung, genau wie wir es wollten.

Date of experience: November 17, 2025