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Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
122
value
12
shipping
12
returns
7
quality
690
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

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Austria
1 review
0 helpful votes
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Tolles Produkt
December 17, 2025

Einfache Handhabung, schnelle unkomplizierte Lieferung.

Date of experience: December 7, 2025
Austria
1 review
0 helpful votes
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Puzzle
December 16, 2025

Karton Designe wie beschrieben, Lieferung zügig. Puzzle wie bestellt

Date of experience: December 6, 2025
Italy
1 review
0 helpful votes
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Bello!
December 16, 2025

Prodotto personalizzato in ogni dettaglio, imballaggio adeguato, consegna precisa.

Date of experience: December 6, 2025
Germany
1 review
0 helpful votes
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Unkompliziert
December 16, 2025

Sehr gute Qualität und schnelle Lieferung

Date of experience: February 8, 2018
France
1 review
0 helpful votes
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Original
December 16, 2025

J'ai été séduit par l'idée de retrouver un lieu qui a été déterminant dans ma vie et de pouvoir le personnaliser.

Date of experience: December 6, 2025
France
1 review
0 helpful votes
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Très simple et rapide
December 16, 2025

Franchement simple à suivre toutes les étappes. Équippe très réactive. Merci!

Date of experience: December 6, 2025
Austria
1 review
0 helpful votes
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Verdiente 5 Sterne
December 15, 2025

Wunderbares Bild, sehr schön verarbeitet, netter und kompetenter Kundenkontakt, alles top!

Date of experience: December 5, 2025
Germany
1 review
0 helpful votes
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Bestellung ging am Donnerstag Abend raus und das Paket wurde an Samstag bereits im Zustellfahrzeug. Einfach top.
Die Qualität ist super. Sowohl das Bild als auch der dazu gekaufte Rahmen sind makellos.

Volle Empfehlung für den Shop und die Produkte.

Date of experience: December 5, 2025
Germany
1 review
0 helpful votes
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Sehr gut
December 14, 2025

Von der Bestellung bis zur Lieferung ging es fix und unkomplizert. Die Kette kam in einem schönen Kästchen.

Date of experience: December 4, 2025
Germany
1 review
0 helpful votes
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Der Druck ist wirklich verhältnismäßig hochwertig, ich mag den matt-schimmernden Look. Details sind besonders in Straßen sehr gut erkennbar. Einzig in ländlicher Region, insbesondere in den Bergen wäre eine detailliertere Karte schön, in der man auch Relief erkennen kann.

Date of experience: December 3, 2025
France
1 review
0 helpful votes
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Cadeau sympa
December 13, 2025

Sur facile d'accès et clair
Conforme aux attentes. Merci

Date of experience: December 3, 2025
Germany
1 review
0 helpful votes
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Vertrauensvoll
December 13, 2025

Sehr schnelle Lieferung und alles in Ordnung. Top

Date of experience: December 1, 2025
NL
1 review
0 helpful votes
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Makkelijk te bestellen deze dierbare herinnering
December 13, 2025
Updated review

Makkelijk aan te geven wat je precies wilt om een mooi cadeau te maken. Wordt vlot geleverd.

Date of experience: December 3, 2025

Makkelijk om te bestellen
January 1, 2025
Previous review

Makkelijk om uit te zoeken en te bestellen. Een mooie cadeau om te geven

Date of experience: December 24, 2024
France
1 review
0 helpful votes
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Déçue
December 13, 2025

Je suis déçue par la qualité du produit pour un prix plutôt élevé

Date of experience: December 3, 2025
NL
1 review
0 helpful votes
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Bijzonder teleurgesteld
December 13, 2025

Ik ben erg teleurgesteld hoe het product ingelijst is en hoe het getransporteerd is.En dat voor dat geld. Eerder bij een ander bedrijf besteld en daar heb ik dit nooit meegemaakt. De lijst hing helemaal uit elkaar. De pinnetjes waarmee de kunststofplaat bevestigd had moeten zijn waren niet eens omgebogen. Kortom ik moest eerst alles in elkaar gaan zetten. Niet leuk als je zoiets cadeau geeft. Laatste keer dus.

Date of experience: November 29, 2025
Italy
1 review
0 helpful votes
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Bello ma migliorabile
December 13, 2025

Belle idee regalo, ma troppo poche possibilità di modifica contenuti e di formati come landscape

Date of experience: December 3, 2025
France
1 review
0 helpful votes
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Super!
December 13, 2025

Site très intuitif et personnalisable, avec possibilité d'effectuer des modifications jusqu'à 1h après la validation (pratique pour les têtes en l'air comme moi) et envoie rapide!

Date of experience: December 3, 2025
Germany
1 review
0 helpful votes
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Ein emotionaler Moment
December 12, 2025

Super schnelle Herstellung und Lieferung. Verpackung war gut.

Date of experience: December 2, 2025
Italy
1 review
1 helpful vote
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Tutto perfetto
December 12, 2025

Tutto ottimo spedizione veloce e ottimo prodotto

Date of experience: December 2, 2025
Italy
1 review
0 helpful votes
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Grazie!
December 12, 2025

Ho acquistato una mappa presso Momenterie e l'esperienza è stata eccellente dall'inizio alla fine. Oltre alla qualità straordinaria del prodotto, sono rimasta colpita dalla professionalità e cura del servizio clienti.

La mia mappa è arrivata con un piccolo danno e l'azienda ha gestito la situazione con una rapidità e una gentilezza davvero rare: risposta immediata, massima disponibilità e sostituzione del prodotto senza alcuna difficoltà.

È bello incontrare realtà che non solo offrono articoli di grande valore, ma che dimostrano anche un autentico impegno nel garantire la soddisfazione del cliente.
Momenterie si è rivelata affidabile, attenta e profondamente professionale. Consigliatissima!

Date of experience: December 2, 2025