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Momenterie

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
122
value
12
shipping
12
returns
7
quality
695
This company responds to reviews on average within 7 days

Instant Feedback

263 reviews

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France
1 review
0 helpful votes
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Cadeau original
January 3, 2026

L'idée de matérialiser un lieu de rencontre est très chouette. Jolie réalisation.

Date of experience: December 24, 2025
France
1 review
0 helpful votes
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Très content
January 3, 2026
Updated review

Très bonne réactivité pour nous satisfaire

Date of experience: December 24, 2025

Froissé
November 22, 2025
Previous review

Affiche Gondolée sous cadre

Date of experience: November 12, 2025
France
1 review
0 helpful votes
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City map
January 3, 2026

Produit de qualité. Très contente de mon achat. Livraison rapide malgré le rush de Noël. Je recommande vraiment ce site sérieux et très réactif!

Date of experience: December 24, 2025
Germany
1 review
0 helpful votes
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Ein besonderer Anhänger
January 2, 2026

Ich finde die Idee und die Ausführung gut. Mir würde ein Zertifikat dazu noch mehr gefallen. ( Material, Bedeutung, Text usw.)
Woher weiß der Beschenkte, dass es sich um Sterlingsilber handelt oder was die Linien bedeuten. Ich hätte es bei den Preisen wirklich erwartet.

Date of experience: December 23, 2025
Germany
1 review
0 helpful votes
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Top
January 2, 2026

Leider ist das erste Poster beim Versand verknickt worden, der Kundenservice läuft aber einwandfrei und sehr freundlich. Es wurde umgehend ein neues Poster versendet mit dem jetzt alles in Ordnung ist.

Date of experience: December 23, 2025
France
1 review
0 helpful votes
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Magnifique
January 2, 2026

Vraiment heureuse super tableau tout se que j'attendais.

Date of experience: December 23, 2025
Italy
1 review
0 helpful votes
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Regalo speciale
January 2, 2026

Regalo originale, inaspettato che regala un ricordo per sempre.
Prodotto fatto con precisione e spedizione puntuale e sicura.

Date of experience: December 23, 2025
France
1 review
0 helpful votes
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Ciel date de naissance
January 2, 2026

Cherchant un cadeau original, qui sort des vêtements, j'ai trouvé ces cartes du ciel au moment de la naissance et j'en suis ravie

Date of experience: December 23, 2025
France
1 review
0 helpful votes
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C'est ici que tout a commencé
January 2, 2026

La momenterie est le site parfait tant pour la commande que pour la livraison pour souhaiter un évènement.

Date of experience: December 23, 2025
Italy
1 review
0 helpful votes
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Esperienza negativa
January 2, 2026

Mi sono imbattuta casualmente su questo sito e l'ho trovato subito interessante. Quindi ho ordinato due mappe con pellicola lucida e finitura in oro rosa (totale spesa circa 80 euro). Purtroppo questo tipo di finitura è applicato alle costellazioni e quindi prevale totalmente sui puntini delle stelle che praticamente sono invisibili. Soprattutto alla fine della scelta delle caratteristiche per la stampa tutto questo non era evidente e il risultato è deludente. Peccato perché poteva essere un bellissimo regalo per le mie due figlie. Patrizia

Date of experience: December 9, 2025
Massachusetts
1 review
0 helpful votes
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Kundenservice 1a!
January 2, 2026

Bei der Zustellung wurde das Bild leider geknickt. Der Kundenservice hat sich problemlos darum gekümmert und sofort ein neues Bild versandt. Die Qualität ist super und ich rundum zufrieden.

Date of experience: December 23, 2025
Massachusetts
1 review
0 helpful votes
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Super schnell und wertig
January 2, 2026

Ich habe die Bestellung sehr kurzfristig aufgegeben und das Geschenk kam noch sehr zeitnah vor Weihnachten an, insgesamt sind glaub ich 2 Tage vergangen (Ohne Sonntag).
Super schnell und auch das Produkt wirkt sehr wertig.

Date of experience: December 19, 2025
France
1 review
0 helpful votes
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Livraison rapide et soigné
January 2, 2026

Livraison rapide et soigné. Reçu qu'une partie de la commande dans un premier temps n'ayant pas de nouvelle de l'autre partie j'ai contacté le service client qui a était super et qui m'a répondu dans la journée.
Livraison nickel et service client nickel.
Merci pour tout

Date of experience: December 23, 2025
Italy
1 review
0 helpful votes
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Ottimo regalo
January 2, 2026

Il prodotto è ben fatto e la spedizione rapida. Sono pienamente soddisfatta della mia scelta.

Date of experience: December 23, 2025
Germany
1 review
0 helpful votes
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EIn individuelles schönes Geschenk für mein Patenkind. Unsere Lieblingskneipe haben wir eingezeichnet.

Date of experience: December 23, 2025
France
1 review
0 helpful votes
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Le top
January 2, 2026

Beau produit et service commercial efficace (même si le tutoiement ne me semble pas approprié... mais ce n' est que mon avis)

Date of experience: December 23, 2025
Germany
1 review
0 helpful votes
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Echt toll.
January 2, 2026

Unkompliziert. Kann ich nur weiter empfehlen

Date of experience: December 23, 2025
Germany
1 review
0 helpful votes
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Alles super!
January 2, 2026

Einfache Bestellung und schnelle Lieferung

Date of experience: December 23, 2025
France
1 review
0 helpful votes
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Idée cadeau de Noël au top
January 2, 2026

J'aurais pu être pleinement satisfaite, mais petit défaut sur le poster. A quelques jours de Noël, impossible de faire une réclamation. Cependant, je note la qualité et le très joli rendu.

Date of experience: December 23, 2025
Italy
1 review
1 helpful vote
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Regalo fantastico
January 2, 2026

Ho regalato il puzzle foto a mio figlio scegliendo una sua foto con la sua compagna
Sono rimasti a bocca aperta.

Date of experience: December 22, 2025