Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Momenterie

MomenterieReviews 5,520

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Momenterie?
grey stargrey stargrey stargrey stargrey star

Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
119
value
12
shipping
12
returns
7
quality
668
This company responds to reviews on average within 5 days

Instant Feedback

263 reviews

We monitor reviews for authenticity

NL
1 review
0 helpful votes
Follow Susanne M.
Unfollow Susanne M.
Share Review
Report Review

Fijne website en snelle bezorging
January 7, 2026

De website is overzichtelijk en makkelijke, en binnen 3 dagen is je product bezorgd

Date of experience: December 28, 2025
Italy
1 review
0 helpful votes
Follow Angelo R.
Unfollow Angelo R.
Share Review
Report Review

Ottima assistenza.
January 7, 2026

Spedizione veloce. Purtroppo il pacco è arrivato danneggiato a causa della poca attenzione del corriere. Contattata l'assistenza mi viene spedito nuovamente l'articolo a titolo gratuito e in tempi brevissimi in un imballaggio più sicuro. Molto soddisfatto.

Date of experience: December 28, 2025
Germany
1 review
0 helpful votes
Follow Harald S.
Unfollow Harald S.
Share Review
Report Review

Zufrieden
January 6, 2026

Lieferung schnell, Ergebnis der Liefering erschtaunlich gut, Bilder sind super.

Date of experience: December 27, 2025
Belgium
1 review
0 helpful votes
Follow Phedra L.
Unfollow Phedra L.
Share Review
Report Review

Jammer
January 6, 2026

Kader beschadigd toegekomen, ze gingen een nieuwe verzenden maar niks meer van gehoord. Jammer!

Date of experience: December 27, 2025
France
1 review
0 helpful votes
Follow Isabelle R.
Unfollow Isabelle R.
Share Review
Report Review

Commande et envoi rapides!
January 6, 2026

Commande en ligne facile et envoi rapide, merci et bravo!

Date of experience: December 17, 2025
NL
1 review
0 helpful votes
Follow Raymond S.
Unfollow Raymond S.
Share Review
Report Review

Een mooie verrassing.
January 6, 2026

Een snelle levering en een mooie kwaliteit.

Date of experience: December 27, 2025
NL
1 review
0 helpful votes
Follow Linda P.
Unfollow Linda P.
Share Review
Report Review

Onze poster Vreeswijk
January 6, 2026

Vrij makkelijk te maken en op tijd geleverd zoals beloofd

Date of experience: December 27, 2025
France
1 review
0 helpful votes
Follow Corentin B.
Unfollow Corentin B.
Share Review
Report Review

Le carton a un leger pli, ce pli s'étend répercuter sur l'affiche. C'est dommage. Je ne me vois pas offrir une affiche abîmée. Comment faire?

Date of experience: December 27, 2025
Italy
1 review
0 helpful votes
Follow Raffaella S.
Unfollow Raffaella S.
Share Review
Report Review

Regali originali
January 6, 2026

Cercavo un regalo originale diverso dal solito e momenterie mi ha permesso di farlo

Date of experience: December 27, 2025
Italy
1 review
0 helpful votes
Follow Noemi T.
Unfollow Noemi T.
Share Review
Report Review

Corriere
January 6, 2026

Ottimo prodotto molto carino, non sono rimasta contenta per il corriere DHL.
Ero a casa da giorni per malattia e non è stato consegnato a casa ma ad un bar sono dovuta uscire con bambini malati da casa per ritirare il pacco!

Date of experience: December 27, 2025
Germany
1 review
0 helpful votes
Follow Otto B.
Unfollow Otto B.
Share Review
Report Review

Keine Reaktion auf die Beschwerde
January 6, 2026

Eigentlich dachte ich ich würde mehr als nur 1mal kaufen. Leider kommt dass nun nicht mehr in Frsge

Date of experience: December 27, 2025
France
1 review
0 helpful votes
Follow Manon C.
Unfollow Manon C.
Share Review
Report Review

Très bien
January 6, 2026

Le colis est arrivé très rapidement et le suivi a été parfait du début à la fin. La livraison s'est faite sans aucun problème, avec des informations précises à chaque étape. Très satisfaite du service!

Date of experience: December 27, 2025
France
1 review
0 helpful votes
Follow Severine G.
Unfollow Severine G.
Share Review
Report Review

Belle qualité
January 6, 2026

Produits propre.
Facile à créer son affiche
Très bien emballé pour le transport.
Il n'y a plus qu'à l'accrocher

Date of experience: December 27, 2025
France
1 review
0 helpful votes
Follow Ingrid F.
Unfollow Ingrid F.
Share Review
Report Review

Jolie surprise
January 6, 2026

Expédition rapide travail impeccable jolie surprise qui a étonné la personne a qui elle a été offerte!
Expédition rapide et soignée merci!

Date of experience: December 27, 2025
Belgium
1 review
0 helpful votes
Follow Larissa T.
Unfollow Larissa T.
Share Review
Report Review

Levering
January 6, 2026

Te laat toegekomen. Je krijgt een mail wanneer te verwachten, maar zou handiger zijn als je weet wanneer het effectief toekomt.

Date of experience: December 27, 2025
France
1 review
0 helpful votes
Follow Elo N.
Unfollow Elo N.
Share Review
Report Review

J'ai trouvé le prix trop élevé pour le produit fini la qualité des matériaux attendue n'y est pas

Date of experience: December 20, 2025
Germany
1 review
0 helpful votes
Follow Susanne S.
Unfollow Susanne S.
Share Review
Report Review

Sehr schön, wie beschrieben
January 6, 2026

Jederzeit wieder. Von Bestellung bis Lieferung vergingen nur wenige Tage. Kette wie abgebildet.

Date of experience: December 27, 2025
France
1 review
0 helpful votes
Follow Xxx X.
Unfollow Xxx X.
Share Review
Report Review

Transaction parfaite
January 6, 2026

Site facile d'utilisation.
Envoi rapide et soigné.

Date of experience: December 27, 2025
France
1 review
0 helpful votes
Follow Sab C.
Unfollow Sab C.
Share Review
Report Review

Le puzzle en lui même ça va, pas d'emballage et livré trop tard même si annoncé pour une date plus tôt, le service client a répondu de manière 'bateau' genre désolé nous avons du $#*!, de ce fait je n'ai pas pu l'offrir le jour de l'invitation, l'anniversaire était passé donc très moyen... je suis déçue

Date of experience: December 27, 2025
France
1 review
0 helpful votes
Follow Juliette L.
Unfollow Juliette L.
Share Review
Report Review

Site agréable
January 6, 2026

Site agréable et efficace! Je recommande

Date of experience: December 27, 2025