Moerie BeautyReviews 267

After 3 times using product my healthy hair started breaking off. Contacted customer service and they won't refund money! Worse product for hair

After using the product for about six weeks, my hair was very dry and frizzy looking. I use the shampoo conditioner and spray and wash my hair about three times a week. Did not have any noticeable improvements and it's pretty expensive. I went to cancel the automatic shipment, and after four weeks of going back-and-forth on email, I still was unsuccessful. The customer service agent took days to respond, and repeatedly asked me the same questions. I'm not sure if she was plain dumb or was not reading what I wrote but I ended up getting another subscription not wanting it. It is so frustrating when the company makes it so easy to purchase something but when you want to stop buying it you get crickets.

I was so looking forward to using this shampoo and other products as my hair has been falling out for the last few years. First time use was not a very good result after blow dry, my hair laid in all these weird and unattractive ways. I thought well, give it time. I kept using the supplement and product. Finally I decided it isn't worth it because my hair was actually getting dried out and the blow outs were not improving the finished look. I called to speak with them, no answer. I wrote to them no answer. Third time, they said I could not return it until I used it for 60 days. I think I could make one bottle last for 60 days, but the kicker here is, people can lie and say they tried using it for 60 days because they do not have to return the unused product. However, you MUST use all parts of their system, so you will be purchasing at least another bottle of the supplement. On top of that, jst calling or writing for this information does not prompt them to take you off of their list if you signed up for the auto ship. I received ANOTHER shipment and do not want to continue with this product because it dries out my hair. No comments from the rep as to why that is happening! I have returned the shipment and writing to let everyone know how stupid the "guarantee" is and they refuse to refund you any money even though it dries out some people's hair and they do not require returned product for the guarantee!

MOERIE BEAUTY
This is the worst company I've ever dealt with I Purchased their bundle at a discount it did nothing but dry my hair out and make it break.
I did not want the second shipment. I wanted to return it and they will not allow me because they contract forces you to at least get two shipments. I told him that I'm not happy with the product. It's drying out my hair and I want to return it, and they refuse to let me return it they billed my account again.
If this product did anything that it says it's supposed to do I would have no problem keeping it. But it doesn't my hair brittle and breakage and when I contact Samantha from this company. All she ever did was responded in several emails telling me how they will not accept my return even though I never even opened the box because they have to at least get two months of billing out of a person when they offer it at a special price… this company does not care about your hair. All cares about is your money and the products do not deliver long luxurious hair like they advertise.
I don't recommend ordering from here!

Not even sure if this is a real company - don't waste your money. I'm still waiting months later for the product I paid for or the refund I was promised. If I could give zero stars I would.

Buyer beware. Even though they give a 60 day money back guarantee it's BS! They require you to send before and after pictures. Supposedly it's in the fine print. I would give them a negative 50 star rating if I could. They do not back up their product!

I suffered from alopecia for most of my adult life. I saw this product and initially bought it because it didn't have rosemary oil ( allergic) I've been using it for 3 months now and my hair is growing nicely, no more breakage and i absolutely love it

I would give this less than a one star if I could this is horrible you can't even call them. You have to email them and when you email them they answer you and say give us a minute and then never respond to you. I have tried to contact them 13 times and one day, this is ridiculous. A horrible business never gave me my tracking number only an order ID., this is ridiculous. A horrible business never gave me my tracking number only a order ID but let me know that it's delivered two days ago, but won't tell me where

No growth of hair with product shampoo awful says you can return but when I tried to cancel or return said I had to buy another one full price bc subscription

I've been trying different shampoos lately. I have fine hair that breaks easily. I've been using this shampoo/conditioner for about a week now. I'm recommending it to friends/family for them to try.

My delicate, thin hair became silky, lustrous, and tangle-free as a result. Anyone with problematic hair should definitely try this product, in my opinion.

This is by far the worst product I have ever used! Every thing they say about this product is a lie and by the time you realize it they tell you NO REFUNDS. They hook you with false information. I had the worst experience. My first time trying this product due to all the hype and advertising. After my shower I could not comb one piece of hair on my head! It was a the worst Birdsnest Ive ever had! It took me two more showers to comb through my hair and even then the amount of hair I lost was shocking! I wasn't asking for a refund, I was demanding it. On top of a refund, they should compensate me for all the hair loss, discomfort and lost time from work due to needing 3 showers that morning. This company should be ashamed of itself.

I have blonde hair and have been using these items for a few weeks now. It made my hair soft, easy to manage and I noticed some hair growth too!

At first I was sceptic as I normally do not trust these but trying out the spray and shampoo I must say my hair seem to be very happy. Will definetely continue the use.

Very good product. Less chemicals and smooth texture. I feel my hair is more smoother, just better overall.

Great product! I've been using Moerie for 2 months and my hair never looked better! Highly recommend.

I usually have extremely frizzy and dry hair but this diminishes the frizz and leaves my hair feeling super smooth.

I love these products because it doesn't weigh down hair. Only minor critique is that it doesn't have that great of a smell, but it's not bad. Maybe it is my sensitive nostrals lol :D

The best l ever had thank you Moerie. I tried everything and I though this is another add for hair growth, but I was so desperate so thought I will guve it a go. And boy oh boy I was shocked. I think the growth spray is the best and it worked amazing on my hair. I am not sure about the shampoo and conditioner because it leaves my hair a bit dry. But so far, I am very happy.

THEY MAKE IS IMPOSSIBLE TO GET OUT OF YOUR SUBSCRIPTION UNTIL YOU HAVE PAID FOR 2 ORDERS AND THEN THAT MAKE IT AS HARD AS POSSIBLE. YOU CANNOT CALL. EMAILS ARE RETURNED SEVERAL DAYS LATER. VERY POOR CUSTOMER SERVICE. I HAVE ONLY USED FOR A MONTH SO I CANNOT COMMENT ON THE PRODUCT.