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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Great products, Great service. True to size. I'm short so option for reg length as well as tunic would allow me to order more than sweatshirts
These shirts are great, fit so well. Can be worn with jeans or casual pants, they are versatile.
This was my second purchase from modify.
I love the quality of my items I brought.
The colors, style are the same as the picture & description.I would recommend this store.
Haven't received my order yet but am looking forward to adding these pieces to my wardrobe.
This has been the best experience buying online & getting the correct product size.
One shirt in my order was a little too small in the chest area. I contacted ModLily and they checked to see if they had the size I needed and send me a label to return it for a new size! I love the shirt so I was sad but the customer service agent made my day! Thank you so much! I will be coming back to purchase again!
I am always please with the quality and fit of your products
I've ordered from Modlilly several times. I love their clothes. They are quality and fit perfectly. Love the styles. By the way their swimsuits are so fun, I ordered 5 lady summer!
Great selection of products to choose from! Several payment selections also to choose from! I definitely would recommend Modlily!
I am unable to get a hold of anyone to speak with. I don't think you should have to give out your credit card information to speak to a representative. A direct phone number should be available.
Love finding things on the website. Great choices easy to find
First time ordering from ModLily. I was a little nervous. The dress i needed came quickly, still waiting on the rest of the order. Was happy with the dress.
One item was a perfect fit. The other just didn't fit me well.
I have been very pleased with my clothing from ModLily. It is getting harder to go to clothing stores and not find anything in my age group so shopping is easier.
Great prices, clothes are unique compared to local stores.
Two articles are excellent good and useful. Result, I ordered them.
I have ordered a few times and have always been satisfied with the what I chose. The only complaint I have is that the delivery takes a while.
Sure it was nice. Ran a little big, but I'm not sending it back. Postage is too high. Y'all wear it. It is a nice shirt.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

