On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
One With
Orvis
Subset
Midnight Hour
The Rogue + The Wolf
Copper Union
Fair Indigo
Knix
Threads 4 Thought
Tiger Mist
Avenue
Civil Society
Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It is always easy to purchase items through ModLily. They have a good description of their items and they seem to be sized accurately
Well made and good material. I'd buy again. I will suggest to my friends and family
It was a little time consuming. Every time I had to leave there was no way to save, so I lost everything and has to start over.
Love my snowman shirt I like everything that I have order
It was taking quite a long time to receive so I contacted them and they expedited my order
My experience overall has been good so far. The selection is one of yhe best I've seen. I just ordered 5 new suits.
Super easy to find cute new new items for summer.I love the coupons, too. Really adds value to purchases. Helps pay for more cute things to buy.
No surprise charges. Like the pictures. Hopefully the product is the same.
Easy and beautiful clothes, great styles and easy to browse
Your sizes are true to size. My first purchase was 7 tops. I am happy with all of them.
My second purchase is on the way. I cannot wait I am sure I will not be disappointed.
I learned to order a size up from normal sizing wear. I returned original purchase to size up one size, hoping these will work.
Please make sure that with this order I receive what I ordered, the correct merchandise. My last order was incorrect. Two shirts were incorrect, and you sent me 2 pairs of the same pants, at not the blue jeans I ordered.
Almost too easy. I spent too much money but got pretty dresses for church. LOL
It's great design and sometimes it's hit or miss. The review is asking for more but I just ordered so it will have to wait till I get the package.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members