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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Easy to use the web site, lots of choice and colour.
Multiple category for everybody.
Thanks.
I was pleasantly surprised with the quality of the suits I bought for my cruise. I started with 4 and then just ordered 3 more for summer.
Ordering is a pain sometimes. The website says to put in the code code to apply to your order and it'll kick it out all the time. The clothes are pretty nice for the price. Their customer service has been pretty decent except they refund your money to your account. The biggest complaint I have is I had no idea that it was a company in China and it takes forever to get your order. I probably won't order anything more from them except that I have several $ in credit refunds there so I will use my credits and then be done.
Enjoyed the online discounts! Excited to see quality and fit.
I purchased a swim dress last year and it looked so nice on me and now buying another. Good quality so I'm buying a nice dress as well.
The quality of the products is excellent. I have been so pleased with all the items I have found to fit me. It does, however, take a while to get your order.
I have bought 2 bathing suits and 2 dresses from Modlily. I am very happy with my purchases. True to size, quality material, nice style. Will definitely buy from them in the future.
The ordering process was easy and the descriptions were great!
I have always been pleased with my orders. Always received in a timely manner.
Love your style of fashions and work fantastic for older women. Thanks
I was so please with my swimming suit, which came quickly & looks lovely on. True to fit, I'm a size s.
I was having trouble processing a return and Thea patiently explained everything and helped me through. Great products and great customer service.
The swimsuits I've ordered have been good quality. I get great compliments on them. Most run true to size. Customer service answers quickly but the orders do take a few weeks to receive.
Very varied selection of styles and colors with quality for the independent woman of substance
I ordered once before and had a successful exchange as well as a successful return, so let's try another order! I'm excited about this purchase. The ordering process was easy
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

