On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
One With
Orvis
Subset
Midnight Hour
The Rogue + The Wolf
Copper Union
Fair Indigo
Knix
Threads 4 Thought
Tiger Mist
Avenue
Civil Society
Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The purchase went smooth, finalizing the purchase went smooth
I purchased my swimsuit wow how flattering it is many compliments looks fabulous on great quality definitely recommend to all young/ mature age as I am I feel very confident in my new swimsuit ticks all the boxes I have already purchased another design swimsuit looking forward for for it arriving my 1st swimsuit was delivered fast
On the whole, I've been very happy with my many purchases.
I've had issues with the ordering site as it seems so incredibly easy to order duplicates without noticing.
Returns, refunds & exchanges are involved & difficult.
I haven't received the swim suits I ordered but the web site was easy to navigate and the selection was great. Easy check out also.
Just let me order please as this is unnecessary if just trying to order...confusing for older people.
Just want to check out so I can get this on its way for my therapy
I ordered my swimsuit with ease at modlily. I'm not sure about delivery or quality yet.
Love the swim wear selection! Highly recommend! Colors and styles are great.
Modlily was very accommodating. They handled my return promptly and professionally. I'm very satisfied with the service.
I took a gamble on this site as I had never ordered before and was unsure of the quality and sizing. However I placed an order for a few costumes and it took about a week but they arrived and were all great. I don't have to return a single one. Fit true to size and each in its own bag. The prices were very good and the styles beautiful! I have never seen styles like this in the colours and worried they would be a poor imitation of the photos and I am model but they make me look far more curvaceous rather than a round ball. Very happy.
Es.la.primera vez que compro espero que sea una buena experiencia
Love the selections! Going on vacation and wanted a comfortable swimsuit
Nice selection, wish I could have ordered more at this time but will wait to receive my order and see the quality of the selection.
Fit well and stays good after washing. Good fit always.
Easy to navigate. Will recommend to my friends. Have a wide selection and garments.
Very easy to use the app. Shopping was fun and easy. I like the styles of the clothes. So far I ordered pants. Except for the length, are very nice. I have trouble finding pants that fit length wise. They are either too short or too long.
Good. Love the clothes and receive them in a timely manner
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members