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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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So many swimsuits to choose from. Fair pricing. Wish the shipping was faster to take on my next trip. 6 weeks ouch. Will have in time for my May trip.
Love the endless options of swimwear and the ease of navigating the website. Nice communication and tracking after the order is placed.
These suits were absolutely beautiful but the tops didn't fit. My problem not the product. I was surprised as to how fast they were received. They also have great customer service.
Good quality totally love the dating suit totally recommended to everybody plus size
Fast process, easy explained, awaiting parcel soon
So hard to pick with so many beautiful things! Love the selection and prices are great!
I just started using so far so good I don't know what tipe of experience I will have it's only my first one
Cute tops, easy shopping experience, and unique designs
You should add more short dresses, longer makes a woman look draggy. However I love what I got today. For these prices, I hope these dresses are good quality, not cheaply made. While I am 74, I do like to have short dresses.
Been waiting for an exchange of a damaged shirt since Nov 12. Contacted their online "help" many times (I have chat transcripts as proof). "Dharani" promised again and again that she had expedited the order and I would receive the exchanged shirt very soon. The last "received by" date she gave me was Feb 1-4 but I STILL DON'T HAVE THE SHIRT. DO NOT order anything from Modlily. They may not seem like a scam but if you're not satisfied with the product, they don't care. You will never receive your money back.
ModLily is the only place I buy my bathing suits from. They are nicely priced and look great on. The bathing suits are true to size.
I have not been disappointed with items I have ordered from Modily. The fabric sometimes feels a bit like micro fiber. I'm not a fan and most items I have purchased have been good and I wear them.
Liked the one I purchased...Beautiful color and it's covering all the important body parts
I love these bathing suits.They fit me very nice. I am hard to fit.
Selection was good. I have never ordered from this site before. I am hoping that the actual quality of the items that I ordered is as good as the items looked in the pictures. Then I will be a return shopper.
Very easy app to use. I think I will be happy with my order.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

