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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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I ordered two items a month ago and only one item has been delivered. The tracking system has not allowed me to track the missing item.
The delivered item is perfect.
I've been ordering bathing suits from this company for 6 years now. Haven't had a bad one yet. High quality and always fits perfectly.
I recently bought 4 bathing suits and loved them all. They were exactly as expected and fit great. I would definitely recommend to others and will for sure order from them again.
Very good! I had no problem with my last order. I am hoping this will be as easy and fast. Thank you!
Hassle free easy to use pretty dress happy to order
Suits are a great selection styles and colors and sizes
It didn't take long to pick out what I wanted. The website is user friendly.
Love the well made material and excellent support.
I have been very very happy with all of the items I have received thank you!
Ease of shopping, good product, shipping took a couple of weeks.
Endless chats with yourselves and courier service who are appalling, said couldnt get access to our address, which was correct on packaging and is a Lifestyle Village with access 6am to 6pm 7 days a week, so ridiculous, when other courier services have no problem. Could not speak direct to anyone, couldnt get phone number or address for over a week and then when did cost us to go collect ourselves with no apology NOT HAPPY 😡😡
The first time I tried to order. It reqired a security after 2 hours, never received a Code. 2nd time it went thru without the required code
Too easy to use. User friendly site. I don't want to write a long review.
I have loved everything I have ever gotten. Very nice quality and I love them
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

