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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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Any positive review on here is a lie. They're in China, after all the lead filled toys that came out of there in 2006 and 2007, should tell you all you need to know.
Absolutely horrible. This truly is a case where you get what you pay for. I could find something way better in the clearance section at H&M. These clothes are cheaply made and are absolutely horrendous
Didn't like the fit of the bathing suit I ordered; sent an email to Modlily on June 30,2016 since their website "return" page wouldn't allow me to upload a picture of the suit - said photo was too large.
So, I sent an email with a picture of the suit to them with all the Invoice numbers, etc., pertaining to my order. Got an email asking for a picture of the suit! Sent another email to them. Second email from them said they needed my order number, which was NO WHERE listed on my order. I went to the USPS home page, looked up my shipment, got the order number... another email back to China! I looked at the shipping label, and they had this bathing suit listed as a "chiffon dress" on their Customs Declaration label.
Heard nothing for a week... another email to Modlily, asking about status of my return (initially asked for the address to send it back to). This a.m. I got an email from them asking "why you want return"? Seriously?!
I looked up the USPS costs to send the suit back, which is slightly more than I paid for this damn suit in the first place, so NEVER AGAIN! I'm out $27, will put the suit in a yard sale, and I'm done with these A-holes!
Very disappointed in this entire process, and their lack of customer service... there is none.
Susie
Upstate NY
I needed warm weather workout wear and, as a rule, I do not wear traditional tee-shirts. I have never liked how they fit or look on me - especially the neckline. This top, however, is wonderful. Perfect fit, perfect cut, nice drape... I feel good wearing it. Highly recommend!
This is just a great workout shirt, it dries fast and keeps you cool, Love for working out at the gym! Very comfy and cool :) i looking for a comfortable clothes to go to the gym and just works!
I bought this and the Bikini the week before going on a beach vacation and wasn't getting my hopes up that it would fit properly, etc. However, to my surprise, it fit true to size and I love that the halter strap can come on and off so easily.
Probably my favorite of what I ordered. The material is very stretchy, I love this dress. My boy friend helped me to choose, I received many compliments. The only regret is it's a little bit short, maybe I should choose a larger dress. Glad I did.
This dress will surprise you with how beautiful and unique it looks. The sleeves are stunning. I love it! I wear it with leggings underneath because it is a little short. I'm a singer and I got hundreds of compliments on this dress for one of my summer concerts.
Ordered a black halter maxi dress for summer. Took two plus weeks to arrive. It is navy blue and the sizing is off by two sizes. Cannot reach the company via email, no responses to my inquiry about returning the item So unhappy with the product quality and poor customer service. Buyer beware of this company!
Dont order from here! I ordered a swimsuit they sent it to VA I live in AL! Then i asked them to resend it and they told me i had to pay 40% of the price to have it resent. I am not paying for something i already paid for because they messed it up that's crap! I better get my money or my item or i am going to take Legal action. I will never order from them again!
Don't waste your money. I ordered a swimsuit it was junk and about 4 sizes too small when it arrived. Also they have a ridiculous return policy. Swimsuit going in the trash
Swim suits are of poor quality and wrong sizing. I order 3 adult women's suits size L (per sizing chart 8-10 US size). 2 bottoms were large and stretched out, one was so small it looked like a child's size 8-10 instead of womans. The differences in the sizes is stark and incredibly inaccurate. In terms of quality, one suit had raw edges all along the bottom edge of the top, another had folded bra lining. Company says 30 days easy return but sent me a message offering a $21 refund on a $71 order.
It is July 7th... I have been emailing with Modlily Customer Support since June 22nd.
Modlily messed up my address so the clothing I ordered was never delivered. It was returned to them on June 22nd. I have been asking Modlily for either a refund or to send me the items again. They never answer my question. They keep telling me to return the items for a 60% refund. I keep telling them that the items were returned and that I should not have to pay for their mistakes. They keep repeating the same questions.
DO NOT BUY from this company! They do not have an easy 30 day return policy. The customer service people are obviously not reading the entire email.
If you value your sanity and money, stay away!
Customer service very POOR! Lack of understanding, and no help provided once sale has gone through! Quality of clothes very cheap, UK market stalls sell better material, shipping costs which make you believe if you pay more than your delivery will arrive quicker! ERM NO! This site should stop trading in the UK!
I ordered 5 items of clothing all very poor quality! Considering all the sizes i ordered were the same, the clothes are all different sizes! One of the swimming costumes I ordered smelt of chlorine! Their customer service is designed to p*ss you off in hope you go away! DO NOT give up!
DO NOT USE THIS COMPANY ITS A SCAM!
The sizing is way off and the fabric is really cheap. They substituted another swimsuit for the one I ordered; they're both black, close enough, right?! I did not review this Company prior to purchasing, so I'm going to send them to the thrift store and spare myself any more dealings with Modlily.
If you go by the sizing guide, I personally had a true to size fit. I am a small in most American made close and I purchased a medium. The straps are adjustable for the top so you can choose how tight over your shoulders you need it to be. I love the top and I would purchase again. It has support and padding which is an additional plus.
I really like this swim suit, especially the extra added support for bustier women. It is a little snug on me but I'm not sure if going up a size will make it too.
I like this suit, though I am not one to wear it together like pictured. The top is too big, but I will get that tailored and the fabric seems to be good enough. I hope the black color doesn't get drained out of it quickly though because the fabric is thin.
Try them on and they fit perfectly, don't usually wear sweat suit but this one is my favorite. Material is good for the spring. Will come to buy next time.
Love the fit of this, its flowy, comfortable and flattering to just about any figure. Good enough for the price.It's exactly like the picture.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

