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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Membership Programs
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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It is a pleasure to deal with Modlily. I like most of their products and I love the coupons and sale prices and ease of returns purchased online. What's more, strongly recommend this webstie for their excellent customer service, high quality and fast delivery. I believe you will love this site too.
At first, a friend of mine told me about this online fashion store and I thought giving them a try.The high-quality material and fashionabe design make me look smart. All in all a good company to deal with. I will keep the website for orders in the future and I would like to recommend this site to all my friends and family.
Modlily is a perfect place for shopaholics like me. I try to visit store every weekend. Products are in clean condition and sizes are correct. They have such nice styles and many are reasonable. I think that anyone could shop there and find something to fit their budget. This is the best store I ever visit.
This was my first order and everything I ordered came quickly (way quicker than expected) and the quality was good! Everything fit great and I am already in the process of placing another order. Very happy with my purchases.
I really love shopping at this site and I'm a loyal customer at Modlily. All of their products are first-rate quality and the price is great. Generally speaking, shopping online with Modlily saves me time and money with the great selection of products at reasonable prices. Thanks a lot.
Highly recommended! My online shopping experience with this site was fantastic and amazing! Excellent customer service, excellent products, fast and easy return, the best place with great prices. I would like to say that shopping online is often even better than in store. It is by far my favorite place to shop.
I shop online with Modlily many times and overall I really love this fashion online store. I have never been disappointed with my purchases at Modlily. They have good return policy and customer service. I'm sure you will also enjoy very helpful and useful customer service when you do online shopping.
I've sent numerous requests for information, or a return of my money, or even (God forbid!) my actual merchandise. To date I have heard NOTHING from these villains.
RUN.
I am a quite often shopper of Modlily. I am always gladly impressed by the range of clothes. The price is definitely reasonable and much lower than alternatives offer. I can say that I like this shop and the service I got. Customer service were always nice to me. Recommend visiting
I would be willing to bet the good reviews about Modlily came from Modlily scammers themselves I can't see some one posting the pictures of a dress they ordered and a dusty they got instead more over they had to go through hell to get something they didn't even order so what about all these other people saying they haven't gotten their order at all
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Did not receive order... requested info from FedEx and was told that after 18 days company was still holding merchandise and I should contact them. After 22 days, the items finally arrived... I ordered 3X and received clothing so small I could not even try it on... it was maybe a child's 12 or 14. Do NOT use this company.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
This online web store is a best one to buy good clothes at cheap price. Compare with other websites, it is very convenient to search and buy. Fits well, nice picture, nice sharp bright pictureThis website is a well known one for its price and deals.
I have had many buying experiences on Modlily. Their prices and customer service have always been great. The best part of their are the customer comments on very product which helps in deciding whether to buy or not. Highly recommended!
They have huge range of products and at good pricing as well. Loved there return policy as well and the support they provide is amazing. Great in the stressful world of online shopping. I have told a lot of my family and friends about it.
I have ordered several bathing suits from Modlily.com and I must say, I haven't regretted it and plan to order more soon. Sizing is true to size and is made of great quality fabric that has held up wash after wash and also hasn't lost it's shape! My longest wait time for receiving my orders was 3weeks which is not bad coming from China.
I had a problem with my order that was handled in a very prompt and courteous manner. It was resolved quickly at no cost to me.
I am trying to return a blouse, but Modlily will not give me their mailing address. I think they are a fraud and a scam.
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.