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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Happy lady
December 19, 2022

Love the swimwear I purchased. It's very comfortable and fits really well. Great buy

Date of experience: December 19, 2022
Texas
1 review
0 helpful votes
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Winter shirts
December 19, 2022

I ordered a Chrustmas top and lightweight winter top. Took 5 weeks to arrive. Even though they are very nice, I hate waiting that long. One fits oerfect; other is too big. Probably wont order again.

Date of experience: December 19, 2022
Australia
1 review
0 helpful votes
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Swimwear
December 19, 2022

So pleased with how my new swim suit looks and how quickly I received it

Date of experience: December 19, 2022
Canada
1 review
0 helpful votes
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Buying products from this company
December 19, 2022

Long waiting period on shipping. Missed my party to wear the products. But being oversized they fit me well. Are good quality. And very attractive plus I got free earrings.I would buy more from this company in the future. And i highly recommend it to others..

Date of experience: December 18, 2022
Florida
1 review
0 helpful votes
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Never receive my order.
January 17, 2023

My order mentioned above, date Nov 16, I never received it. You promised the last date to be receiving it on Nov 30. I am very sad. I paid express shipment. What happen?

Date of experience: December 17, 2022
Australia
1 review
0 helpful votes
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Love the products
December 16, 2022

Items came in the time frame specified they are great quality and feel good on

Date of experience: December 16, 2022
Wisconsin
1 review
0 helpful votes
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Happy with purchase
December 15, 2022

Received the three tops I ordered yesterday
Never ordered from this company before and was hoping it wasn't a scam!
To my delight I got my order and I love them all! The fit is good and the color and styles are great
I will order from you again!

Date of experience: December 15, 2022
Indiana
1 review
0 helpful votes
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Where are my items?
January 13, 2023

I ordered 6 different items and have only received 2

Date of experience: December 14, 2022
Indiana
1 review
0 helpful votes
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Account access
January 13, 2023

My dress arrived; too large. I wanted to return it, in order to do so, I need to log into my account. The website would not allow me to log in. I had to do a chat with someone in customer service to get the ticket/return started for me. I had to create an account when I placed my order. How can I not have access to it now?

Date of experience: December 14, 2022
Oklahoma
1 review
0 helpful votes
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Satisfied
December 14, 2022

I really like the product. True to size. My only problem was the tracking.

Date of experience: December 14, 2022
Colorado
1 review
0 helpful votes
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Satisfied
December 13, 2022

I am very pleased with the items I purchased. Only complaint was that I took so long for delivery.

Date of experience: December 13, 2022
Virginia
3 reviews
0 helpful votes
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Item that hasn't arrived yet
December 12, 2022

The individual that helped me said that they would expedite my order

Date of experience: December 12, 2022
Michigan
1 review
0 helpful votes
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Too big
January 11, 2023

The blouses are beautiful but too big and very heavy. I am waiting for a label to send them both back.

Date of experience: December 12, 2022
Arizona
1 review
0 helpful votes
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Unable to review yet
January 11, 2023

Can't review what I haven't received. Still waiting for my order and refund on the items I canceled

Date of experience: December 11, 2022
Washington
1 review
0 helpful votes
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Did not receive items
January 9, 2023

Placed an order mid nov buy 2 get 3rd free including top for Xmas party 16th dec, delivery supposed to arrive 6-14 dec.
Kept an eye on site just always said processing no further info given, I contacted on 6th dec to question as I presumed it would have been dispatched but just not updated the tracking to be told one of the tops was on back order so wouldn't be dispatched at all (this was the party top) so I ended up cancelling the whole order. They did process the refund within 24hrs so that was great but would have been helpful if they had let me know as soon as there was an issue with the order so I had more time to make alternative plans

Date of experience: December 10, 2022
California
1 review
0 helpful votes
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Hangs well, great fall to winter colors and can be worn in San Diego where it never gets cold!

Date of experience: December 8, 2022
Georgia
3 reviews
0 helpful votes
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Agent was so helpful and pleasant! She was very quick to help me too! Excellent agent! Thanks again!

Date of experience: December 7, 2022
New Hampshire
1 review
1 helpful vote
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Horrible, poor quality!
January 5, 2023

Poor quality clothing! These people are rip offs steer clear! Clothing came, seems do not line up or match as shown on the website. You are better off just wearing a trash bag rather than their clothing. Although if you want to look frumpy go ahead and order from them, it's your choice, your body, and your almighty dollar that takes the ultimate sacrifice.

Date of experience: December 6, 2022
Michigan
1 review
0 helpful votes
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Good quality
December 6, 2022

All the shirts fit good and it's very nice material

Date of experience: December 5, 2022
Colorado
1 review
0 helpful votes
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Great
December 5, 2022

Very nice shirt. I like the way the products are displayed on the models no use of cell phones and no coverups with other items. Shipping and delivery are efficient also

Date of experience: December 5, 2022