Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love my suit. The quality of the material is great and it came quickly in the mail
Great experience with Modlily. Easy ordering and great product.
Took a while to arrive, and kept me notified
Explaining high demand for item. Well worth the wait
I love the shorts. I ordered two swim suits at the same time and still have NOT received them yet. I keep trying to log in and i can not log back in to see where they are
So just making you aware that many.of these reviews are highly suspect as being fake company driven reviews. It's a known practice. My personal experience is as follows...slow snail paced service, billed me twice, unable to reach anyone alive at customer service and the size/quality substandard. They market their items all wrong. They market to full sized plus women and use stick thin models. Very deceitful. Beware
I'm in love with this site! Prices are reasonable, quality is excellent! They keep me posted on each step of the order and delivery time is acceptable.
Nicely made! I have already place another order! Thank you!
I never order online because I've never had good success. I followed your size chart and it fits perfectly. I'm very pleased with the quality. I'll be ordering again
The service was very good and I got my refund. I am a little disappointed with the quality of the pieces, the fabric, etc.
First time ordering from here and was please with merchandise and fast shipping.Have since made another purchase and awaiting arrival
No disappointment here love my purchase came by mail secure fits perfect will order another just a diff. Color same style love the style as ji am hard to fit
After placing my order for bathing suits, I saw that they might not arrive until I had already left. I used chat to speak with them and my suits arrived early. They fit nicely, which can be difficult with bathing suits.
Customer service experience is very good. Coat wasn't as expected as it was too short in length and sleeves were too long.
Great fit! The colors of the suit were exactly like what was shown in the add!
The two items (swimsuit and shirt) I ordered are fine. Nothing really special. Haven't gotten to wear them yet but I feel they will serve their purpose. They did come in a timely manner but shipping updates were somewhat confusing!
Item Just as described, would highly recommend. Great price for the item
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

