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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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Received item earlier than expected- nice surprise. I will order from here again.
The rep was very nice and reassuring that I would soon be receiving my items, however, they are late and I don't even know where in the world they are, because the tracking info does not state this fact. This is discouraging myself from purchasing further items from Modlily.
While the first swimsuit I ordered did not fit right I was able to exchange for another style. This is in progress so I have not received the exchange yet. I will update with this when it arrives.
I received my order very quickly. Was delighted with all I received.very good quality and perfect fit
Excellent price, so happy with material and how it fits
Very inexpensive clothes with good quality. Also, the sizing charts are accurate. I was an XXL and a medium and both items fit well.
I've enjoyed everything I'm purchased. Love the bathing suits and dresses, jumpsuit I purchased
I paid for expedited delivery. Then was informed n9t in stocks so I cancelled. They did not refund my money. Said they sent to my Mastercard but they did not. Never again
Very happy with my purchases. Great service! Great communication! Thank you very much indeed
I love the design and colors but there is just an unfinished edge to the tops. No hems
Absolutely honest and dependable company. I have ordered lots and it always arrives quickly and as described. I have also had a few returns/exchanges and they are very prompt and courteous to respond.
I was very hesitant to order from a company I have never ordered from before, but I must say I was pleasantly surprised, the quality was much better than expected and the time of delivery was much faster than thought,
Thank you so very much
I am extremely please with the quality and sizing of my 2 new swim suits
I highly recommend ModLily
The size is good and very good quality!
I'm very happy with my purchase with Modlily
I ordered a swim suit, tank top and dress. They all fit well, are stylish and a great value. I would not hesitate to buy from ModLily again!
Paid a lot to have delivered express post……But so worth it, was delivered on time and in perfect order….Can not wait to wear on cruise to Hawaii
I ordered a top and a swimsuit. The shipping was a but on the slow side. Took about 2.5 weeks to get my order but when I did, I was very happy with my purchases. The top was true to size. The swimsuit also true to size. Both looked exactly like the pictures.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

