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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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Great clothes
April 20, 2023

I purchased four tops. I love all four. Modlily was great to work with. I would definitely recommend them.

Date of experience: April 19, 2023
Oregon
2 reviews
0 helpful votes
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Have ordered several times from Modlily and very happy with all items.

Date of experience: April 19, 2023
Kentucky
1 review
0 helpful votes
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Love my new suits
April 19, 2023

Ordered 3 suits and got one "free" I changed the size of one of the suits before they were shipped and had NO problems doing so. They came in BEFORE the scheduled delivery date and I could not be happier with my merchandise. The one I changed the size on ended up being too small but the others fit GREAT! All suits run "True To Size"

Date of experience: April 19, 2023
Missouri
2 reviews
0 helpful votes
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Very very satisfied
April 19, 2023

Product was delivered quickly and was very good quality

Date of experience: April 19, 2023
North Carolina
1 review
1 helpful vote
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Not happy.
May 19, 2023

I placed an order and then tried to get ahold of customer service to make sure my swimsuit would be in blue not black and There is no customer service phone number and when I did the online chat. They wanted me to pay five dollars to continue to talk to them To get an answer to my question. I'm very skeptical about This company and. Some of the reviews and ratings were only one Star so I already not exciand hope I don't get ripped off

Date of experience: April 19, 2023
Wisconsin
1 review
0 helpful votes
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Slow
May 19, 2023

Took forever to get my order! When I texted to see what was on, the response person didn't reply promptly so I gave a hands down review, when she came on texted I needed to remove it.

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
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Beautiful swimwear!
April 19, 2023

Great products, timely delivery and well packaged. I will be ordering again!

Date of experience: April 19, 2023
California
1 review
0 helpful votes
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Satisfied
April 19, 2023

Ordered.received in a reasonable time
True fit!
Love the product!

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Bathing Suits
April 19, 2023

Ordering was easy.
Bathing suits fit awesome, and were a good quality.

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Good quality
April 19, 2023

Swimsuits were as described, good quality, fast delivery, perfect fit (medium) and very pretty.

Date of experience: April 19, 2023
Georgia
1 review
0 helpful votes
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Very satisfying
April 19, 2023

The entire process was easy. I was notified at all levels of the process from getting the order ready until the deliver date to the delivery date... All of the order was delivered together.

Date of experience: April 19, 2023
Florida
1 review
0 helpful votes
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Purchase from modlily
April 19, 2023

I ordered 3 tops and I am well pleased with them. The material is very nice and they fit great.

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
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Great
April 19, 2023

Great experience! Will definitely be shopping again very soon!

Date of experience: April 19, 2023
Maryland
1 review
0 helpful votes
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AWESOME
April 19, 2023

Nice collection of bathing suits. Easy website to maneuver. Discounts, and low sale prices.
Clothing good quality. Perfect fit and delivery was right on time.

Date of experience: April 19, 2023
Australia
1 review
0 helpful votes
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Bathers
April 19, 2023

Easy to Order. They took around 1 month to arrive. I received what I ordered & could track my order. I plan to make more purchases

Date of experience: April 19, 2023
California
1 review
0 helpful votes
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Bathing suits
April 19, 2023

Delivery time was long over two weeks however I was pleasantly surprised at how great the suits fit and the quality. I've ordered some tops and we'll see how they are but again delivery takes a long time.

Date of experience: April 18, 2023
South Dakota
1 review
0 helpful votes
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Great suit!
April 18, 2023

Got a suit it was great! Top is a little loose n bottoms r cheeker peekers but hey!

Date of experience: April 18, 2023
Utah
1 review
0 helpful votes
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Only 1 item out of 7 is useable
May 17, 2023

Swim wear has unfinished edges and is very cheap material. One top way too large, one top material is very cheap and since its "lacy" will not hold up. I would like to return my order

Date of experience: April 17, 2023
Michigan
1 review
5 helpful votes
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Waste of Money
May 17, 2023

I bought my swimsuits and waited the month to get them, just to discover none of them fit. When I go to ask for an exchange they say no returns or exchanges. Even though I have an email stating free returns for 30 days. Either way I'm stuck with suits that don't fit and need to go buy more. Support local business that you can exchange no problem and talk to someone live.

Date of experience: April 17, 2023
Texas
1 review
0 helpful votes
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Scam Comany!
May 17, 2023

I ordered a bathing suit which was totally sewn wrong so I sent it back. After a week, I emailed the company asking about my refund and they offered me a 20% credit of my purchase price. I had to fight and fight with them and they finally gave me a credit of less than half of what I paid.
I reported this through my credit card company and hopefully I'll get the other half. NEVER again!

Date of experience: April 17, 2023