On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
One With
Orvis
Subset
Midnight Hour
The Rogue + The Wolf
Copper Union
Fair Indigo
Knix
Threads 4 Thought
Tiger Mist
Avenue
Civil Society
Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The wide shoulder straps are super comfortable. It was exactly what I was looking for.
Sent size S instead of XL. Return address not your address. No copy of sale with merchandise. No way of sending it back because I don't know the item number. Ordered as a guest. Swim suit not finished with sew. I guess you get what you pay for.
Very disappointed with the bathing suit I received. The picture I ordered from show vibrant colors on the top piece of the suit. What I received was any thing but vibrant. Very dull and faded ugly. The bottoms was a beautiful bright pink. Does not match the suit top at all. Very disappointed.
Good experience. Not long for delivery. Disappointed some tops need dry cleaning..
My order was on time, when they said it would be. It fit just by going off there chart. Very well pleased
Excellent! Ordering sun dresses now, this will be my go to for cloths!
Love the top but can't wear bottoms. They are too loose around the bottom
I ordered a bathing suit and when I didn't receive it on the day expected, I reached out to the company. The response was prompt, and most of all, resolved the problem! The suit came the next day and was exactly as described. Well made, true to size and competes in all ways suits that cost twice as much. While I will never look like the model pictured, the suit does! Would highly recommend this company!
At first I was nervous about the delivery, but it came exactly within the date that I was given… I was also concerned about the sizing, I wish that there was an additional size if 6/8, that it didn't jump from 4/6 to 8/10. I opted to go to the bigger size as I don't like tight fitting suits, it's ok but would have been much happier with a 6/8, overall I am satisfied with the quality & it looked just like the picture
Easy to order nice fit and love all the different styles to choose from
Very satisfied with the quality, price, and efficiency from your company!
Love your swimsuits! Fit true to size. Ordered 2 and they both fit great and are so pretty. The only negative is shipping is a bit slow. But live the merchandise and the price!
The two products were just as advertised/pictured and I am very happy with them.
Quick delivery and ease in ordering. Would order again from Modlily.
I have bought several other bathing suits from Modlily. This new one fits great and is so darn cute!
Loved the bathing suits. Took too long to get them
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members