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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I discovered ModLily several months ago. Bought 1 blouse and jumped for joy when I got it. It was very well made and fit perfectly. I have sense bought 4 more of equal quality. I highly recommend Modlily
The clothing is very attractive and many special discounts and coupons are offered by email.
On 1/29 I placed an order, charge immediately placed on credit card. No confirmation of order;no info sent about order;contacted them through their chat on 2/19 and 2/20;first told order would be sent 2/22-2/29;received email on 2/20 stating I would be given a store credit; asked for a refund but was informed that store credit is only thing available.Contacted chat again on 2/20, told only store credit available.Told them I would not use it and wanted a refund.This is where it all stands.
I placed my order on February 2nd. After 2 weeks I contact them on February 17th and told them to cancel my order. The told me it had shipped on February 5th. The only thing that had been done on February 5th was a shipping label. Now looking at the tracking info it shipped out the same day I cancelled my order. I would never recommend this company to anyone. This company is scammers!
Was great. Received all items sooner than I expected!
Ordered snowman sweatshirt in November. Finally got it late December. Sent it back and posted on their website (submit ticket) postage and tracking number when I returned it for exchange size (It would have fit 2 people) or refund. So tired of submit ticket or live chat where they are nasty to you orsay same thing over and over. Before buying from them just throw your money in the trash.
I ordered a swim suit a month ago and loved it so much that I ordered another one. The suits are a perfect fit and are flattering. Both products arrived on time and in perfect condition. I especially liked that I was able to track the products. Great customer service!
It is a very nice shirt, as they both were! I get a lot of compliments when I wear them!
The items chosen were delivered on a timely fashion. They are perfect to size and image described.
I ordered quite a few shirts from Modlily and I am receiving compliments on them all. They are "t shirts" by material but the designs are adorable and the fit is nice.
It was very easy to order the items I liked and they are true to size. I was very impressed as to how beautifully they wash up. Love them.
Ad kept posting by 3 get 4th free and I could never get the cart to work with me on this.
What experience it was shipped at a reasonable time
Received my order very promptly. Items received were extremely well made and stunning. I ordered a size larger than I usually wear and unfortunately had to return all 4 items and reordered a smaller size. In returning my package I forgot to put the RMA # M******* on the parcel. I hope this will not interfere with my reordered items being shipped again.
They have good quality clothes. It is fun just to look and see what they have. I had to return several items because the sleeves were too long and if I had tried to shorten it would have ruined the blouse. Return policy was very easy to follow. I will order more this summer.
Slow shipping. Still waiting on my order. Needed a few items for an event, that has now passed.
This item was very well manufactured. It was true to size. Colors are fabulous.
The items purchased were true to size and very well made.
I absolutely love this site and the shirts I have bought. I recently bought four shirts and then went on to buy five more. They fit perfect to my size and everyone always tells me how nice they are. Very pleased customer.
Customer service is great. Products are well made and reasonable prices
Lovely products
Very happy with service too
Have bought quite a lot from Modlily
Have been very happy
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

