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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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Texas
1 review
0 helpful votes
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Love This Store
February 21, 2024

I discovered ModLily several months ago. Bought 1 blouse and jumped for joy when I got it. It was very well made and fit perfectly. I have sense bought 4 more of equal quality. I highly recommend Modlily

Date of experience: February 21, 2024
Canada
1 review
0 helpful votes
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The clothing is very attractive and many special discounts and coupons are offered by email.

Date of experience: February 21, 2024
Kentucky
1 review
1 helpful vote
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On 1/29 I placed an order, charge immediately placed on credit card. No confirmation of order;no info sent about order;contacted them through their chat on 2/19 and 2/20;first told order would be sent 2/22-2/29;received email on 2/20 stating I would be given a store credit; asked for a refund but was informed that store credit is only thing available.Contacted chat again on 2/20, told only store credit available.Told them I would not use it and wanted a refund.This is where it all stands.

Date of experience: February 20, 2024
Canada
1 review
1 helpful vote
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Poor service
February 25, 2024

I placed my order on February 2nd. After 2 weeks I contact them on February 17th and told them to cancel my order. The told me it had shipped on February 5th. The only thing that had been done on February 5th was a shipping label. Now looking at the tracking info it shipped out the same day I cancelled my order. I would never recommend this company to anyone. This company is scammers!

Date of experience: February 18, 2024
Wisconsin
1 review
0 helpful votes
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Loved everything I received!
February 13, 2024

Was great. Received all items sooner than I expected!

Date of experience: February 13, 2024
Virginia
1 review
2 helpful votes
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Ordered snowman sweatshirt in November. Finally got it late December. Sent it back and posted on their website (submit ticket) postage and tracking number when I returned it for exchange size (It would have fit 2 people) or refund. So tired of submit ticket or live chat where they are nasty to you orsay same thing over and over. Before buying from them just throw your money in the trash.

Date of experience: February 11, 2024
Canada
1 review
0 helpful votes
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Swimsuits are a perfect fit!
February 11, 2024

I ordered a swim suit a month ago and loved it so much that I ordered another one. The suits are a perfect fit and are flattering. Both products arrived on time and in perfect condition. I especially liked that I was able to track the products. Great customer service!

Date of experience: February 10, 2024
New Jersey
1 review
0 helpful votes
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Very nice shirt!
February 9, 2024

It is a very nice shirt, as they both were! I get a lot of compliments when I wear them!

Date of experience: February 9, 2024
Canada
1 review
0 helpful votes
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Overall expérience
February 8, 2024

The items chosen were delivered on a timely fashion. They are perfect to size and image described.

Date of experience: February 8, 2024
Minnesota
1 review
0 helpful votes
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Nice clothes - great price
February 8, 2024

I ordered quite a few shirts from Modlily and I am receiving compliments on them all. They are "t shirts" by material but the designs are adorable and the fit is nice.

Date of experience: February 8, 2024
Missouri
1 review
0 helpful votes
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Beautiful products
February 8, 2024

It was very easy to order the items I liked and they are true to size. I was very impressed as to how beautifully they wash up. Love them.

Date of experience: February 7, 2024
Alabama
3 reviews
0 helpful votes
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Web site too hard to follow.
February 27, 2024

Ad kept posting by 3 get 4th free and I could never get the cart to work with me on this.

Date of experience: February 5, 2024
Michigan
1 review
0 helpful votes
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I love the bathing suit
February 5, 2024

What experience it was shipped at a reasonable time

Date of experience: February 5, 2024
Canada
1 review
0 helpful votes
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Quality Products
February 5, 2024

Received my order very promptly. Items received were extremely well made and stunning. I ordered a size larger than I usually wear and unfortunately had to return all 4 items and reordered a smaller size. In returning my package I forgot to put the RMA # M******* on the parcel. I hope this will not interfere with my reordered items being shipped again.

Date of experience: February 5, 2024
California
1 review
0 helpful votes
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Good experience
February 5, 2024

They have good quality clothes. It is fun just to look and see what they have. I had to return several items because the sleeves were too long and if I had tried to shorten it would have ruined the blouse. Return policy was very easy to follow. I will order more this summer.

Date of experience: February 5, 2024
Ohio
2 reviews
1 helpful vote
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Very slow shipping
February 27, 2024

Slow shipping. Still waiting on my order. Needed a few items for an event, that has now passed.

Date of experience: February 5, 2024
Illinois
1 review
0 helpful votes
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Great product
February 5, 2024
Updated review

This item was very well manufactured. It was true to size. Colors are fabulous.

Date of experience: February 5, 2024

Great features
December 11, 2023
Previous review

The items purchased were true to size and very well made.

Date of experience: December 11, 2023
Ohio
1 review
0 helpful votes
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I absolutely love this site and the shirts I have bought. I recently bought four shirts and then went on to buy five more. They fit perfect to my size and everyone always tells me how nice they are. Very pleased customer.

Date of experience: February 5, 2024
Australia
1 review
0 helpful votes
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Shopping at Modlily
February 5, 2024

Customer service is great. Products are well made and reasonable prices

Date of experience: February 5, 2024
Australia
1 review
0 helpful votes
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Great products Great prices
February 5, 2024

Lovely products
Very happy with service too
Have bought quite a lot from Modlily
Have been very happy

Date of experience: February 4, 2024