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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
835
value
471
shipping
484
returns
387
quality
452
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Tennessee
1 review
0 helpful votes
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Not yet arrived.
April 20, 2024

Asking for a review and have yet to receive the dress.

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Easy to order. Predicted delivery time accurate. All garments well made and fit to ordered size. Will order again.

Date of experience: April 19, 2024
Colorado
1 review
0 helpful votes
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Shirts purchased from Modlily
April 19, 2024

I have ordered several causal shirts and was very pleased with the quality and fit of all of them. Allow time for delivery as it does take a week or so but does deliver per ETA. I ordered size large based on the sizing charts provided and the fit was great.

Date of experience: April 19, 2024
Denmark
1 review
0 helpful votes
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Returpolitik
April 19, 2024

Svært at finde ud af hvordan man returnere en vare der ikke passer. Fandt hvertfald aldrig ud af det og måtte beholde det tøj som ikke passede.

Date of experience: April 19, 2024
Georgia
1 review
0 helpful votes
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Fits great
April 19, 2024

I don't usually order clothes online. I was pleasantly surprised how this fits to size and is very comfortable. If I hadn't just bought a top I would have purchased another one.

Date of experience: April 19, 2024
California
2 reviews
0 helpful votes
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Great selection & prices
April 19, 2024

I've been purchasing clothes from Modlily for over 2 years. I'm a happy returning customer. Easy to use website, free shipping & just in case easy returns process. The clothes are well made & are true to size fit.

Date of experience: April 19, 2024
Washington
1 review
0 helpful votes
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I am 64 and wear a 12 size. The three piece suit covered by wobbly bits and I can take the top off so I can tan with the two piece. I am very pleased. Thank you

Date of experience: April 18, 2024
North Carolina
3 reviews
0 helpful votes
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Just Beautiful
April 18, 2024

Very nice dress. Well made. Fit to size. Very good price.

Date of experience: April 18, 2024
Florida
1 review
0 helpful votes
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Customer Service
April 17, 2024

I ordered 6 tops. Unfortunately, through my fault only, I ordered the wrong size. I love all 6 of the tops. The variety of color and style is not found anywhere. I definitely will order again from ModLily. As far as customer service, I couldn't have asked for any better. To exchange all 6 tops, without any hassle, just blows my mind. A mailing label was sent to me within 24 hours and I immediately put it in the mail. The transition, from having the tops to returning the tops, was impeccable. I can't wait for my exchange tops to come. Kudos to the whole process and kudos for having such a wide variety, in style and color, of tops. Keep up the good work.

Date of experience: April 17, 2024
West Virginia
1 review
0 helpful votes
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Review my exoerience
April 17, 2024

Loved the merchandise but did not like the amount of time it took to receive it.

Date of experience: April 17, 2024
Canada
1 review
0 helpful votes
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Extremely happy with my purchases
April 17, 2024

I enjoy looking through all of the clothing at ModLily. The order process has been easy. I've never had to return any items, as sizing is just as described and everything looks and fits perfectly. I receive so many compliments on my purchases!

Date of experience: April 17, 2024
California
2 reviews
0 helpful votes
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Swimsuits
April 17, 2024

I have been ordering swim wear and really love it.

Date of experience: April 17, 2024
Mexico
1 review
0 helpful votes
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Great Customer Service
April 17, 2024

Twice I have contacted customer service and the responded immediately.

Date of experience: April 17, 2024
Arizona
1 review
0 helpful votes
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Wonderful experience!
April 17, 2024

Products arrived as described! Everything fit.Loved my swimsuits.

Date of experience: April 17, 2024
Indiana
1 review
0 helpful votes
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Great quality
April 17, 2024

Beautiful clothing, quality material, size is true to the size chart

Date of experience: April 17, 2024
Texas
1 review
0 helpful votes
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Jumpsuit
April 17, 2024

I love the look of the Navy Blue Jumpsuit which shows to be ankle length. However, since I am short it is actually floor length. I notice that you do not offer petite sizes al all. That is my only issue.

Date of experience: April 17, 2024
Virginia
2 reviews
0 helpful votes
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Great!
April 17, 2024

I had never ordered from ModLily before and didn't know what to expect. Everything had been perfect! The feel and fit of the items were spot on, and I'm looking forward to shopping again with ModLily.

Date of experience: April 17, 2024
GB
2 reviews
0 helpful votes
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Blue Dress and coat
April 16, 2024

This suit arrived quickly. The colour was as shown and the fit is true to size.
This looks lovely on and have received many compliments. The price was very reasonable too.

Date of experience: April 16, 2024
New York
1 review
0 helpful votes
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As advertised!
April 16, 2024

These bottoms are well made, are true to size and very comfortable.

Date of experience: April 16, 2024
Illinois
1 review
0 helpful votes
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Very Poor shipping
April 16, 2024

I was given a date to expect shipping and a date for earliest and latest arrival of package. None of those dates were met.

Date of experience: April 16, 2024