Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very happy with quick delivery and perfect fit. Will definitely order again.
Loved the styles and color choices of the swimwear and blouses purchased. Light weight and wash and dry with no ironing required. Color choices allow me to wear them with pants and shorts of all colors. Great for traveling with no wrinkles. Look forward to fall and winter styles!
I have never ordered mail order clothes before. I was so pleased with the outcome. The quality was fantastic and I have been getting compliments on them. I was worried about sizes and it was all perfect.
Your shipping process sucks. You can't track the start of your package. It takes forever.
Les produits sont de bonne qualité, répondent a mes attentes et sont beaux. Par contre je suis inondée de courriels et je suis incapable de me désabonner. Si je veux d'autres articles je serai capable de vous consulter sans recevoir autant e-mail.
Were shipped almost immediately, and they were each individually packaged.
My order arrived on time. Items are well made and fit perfectly would recommend to anyone
The styles are flattering to the figure. The colors are vibrant and pleasing to the eye. The fabric is soft to the touch. I bought 4 swim dresses and love them all. These types are very hard to find in any retail store. Very happy with my purchases.
Was really happy with my latest purchase, a swimsuit. The color was exactly as pictured and the fit was perfect.
I have ordered bathing suits and many cute tops. All good quality, perfect fit, shipped within two weeks.
The order, when it arrived was great, good fit and material. The only downside was the length of time it took to arrive, so if you can wait then no problem, but if you want the clothes for a special occasion then you will have to order well in advance.
The product I bought was excellent quality, but did not fit me well. ModLily made it very easy to exchange it or refund it. Excellent customer service.
Although the order came in two parts, I was very happy with the outcomes.
Shopping for ladies is DIFFICULT for us men...UNTIL I FOUND MODLILY! BEAUTIFUL outfits with amazing prices...how can a man go wrong here?!
It was easy to order and select items. The discounts were great.
Great service very pleasant to work with. I highly recommend their products
Although some shipping does take some time, it is worth the wait. I had to change an order and Customer Service helped me immediately and took care of the issue right away. Excellent company.
Shopping is easy. Most products are good. Tend to run large in my experience.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

