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Modlily

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
836
value
471
shipping
484
returns
387
quality
452
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Washington
1 review
0 helpful votes
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It's so easy to order from ModLily! The sizes are true and the product quality is excellent. The only issue I have had is that it takes too long to receive my order. If you need something for a special occasion then order early so you will get it in time. I have had so many compliments on all the tops I have purchased. I have not been disappointed with a single item!

Date of experience: June 25, 2024
Nebraska
1 review
0 helpful votes
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Quality is Awesome
June 25, 2024

I ordered 3 swimsuits--all were very nice, I just needed more tight coverage in the tummy area so I returned them--SHIPPING is way to slow

Date of experience: June 25, 2024
Ohio
1 review
0 helpful votes
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Beautiful
June 25, 2024

I've received 2 swimsuits from Modlily and they were both as I expected very vibrant in color and the quantity was excellent I will keep ordering their products indefinitely

Date of experience: June 24, 2024
Montana
1 review
0 helpful votes
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Plus tops
June 25, 2024

Great fit. Love the look. Timely delivery. Great styles. Wish there were some items with color choices.

Date of experience: June 24, 2024
Georgia
1 review
0 helpful votes
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Great Shirts
June 25, 2024

Love my shirts! 🤩 Comfortable & size correct. Convenient ordering. It's a little confusing trying to use the coupons 😕. I have ordered several times this year. Like all of the products!

Date of experience: June 24, 2024
Georgia
1 review
0 helpful votes
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Great
June 25, 2024

Always easy, great selection, love The colors and wide choice of sizes

Date of experience: June 24, 2024
Alabama
1 review
0 helpful votes
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Experience with Modlily
June 24, 2024

The experience with Modlily was a great experience. I would recommend Modlily to others.

Date of experience: June 24, 2024
Pennsylvania
1 review
0 helpful votes
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Exchange item
June 24, 2024

I returned a item for a smaller size can't find anything to when I will get it

Date of experience: June 24, 2024
Kentucky
1 review
0 helpful votes
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Clothing
June 24, 2024

Like the products purchased in past. Color options are helpful to be able to purchase the colors and styles I like

Date of experience: June 24, 2024
Georgia
1 review
0 helpful votes
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First time ordering
June 24, 2024

I am totally satisfied with how fast it shipped and also the option to chat with someone when needed. Great customer service!

Date of experience: June 24, 2024
Florida
1 review
0 helpful votes
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Customer Service
June 24, 2024

Their Customer Service is outstanding, fast response and apologetic if an issue

Date of experience: June 24, 2024
California
1 review
0 helpful votes
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Customer service
June 24, 2024

Attentive to my problem, responded to my issue. Responded quickly and I am awaiting the results of their assistance.

Date of experience: June 24, 2024
New York
2 reviews
0 helpful votes
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Returns
June 24, 2024

I can't say enough about the customer service I receive from Modlily. I had one piece of clothing that I needed to return and each representative in handling the return is very prompt and detailed in communication.

Date of experience: June 24, 2024
Ohio
1 review
0 helpful votes
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100% satisfied
June 24, 2024

I have bought many bathing suits over the last 4 years and they fit according to size chart. Also return policy is easy. Only return because I buy multiple to try on.

Date of experience: June 24, 2024
Michigan
1 review
0 helpful votes
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Ordering
June 24, 2024

I ordered clothes form this site but the didn't come at the same time very disappointed in that. But love the clothes 😍

Date of experience: June 24, 2024
Massachusetts
1 review
0 helpful votes
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Easy ordering. Just a lot of ads. Shipping time was good.

Date of experience: June 24, 2024
Rhode Island
1 review
0 helpful votes
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Good
June 24, 2024

I found shopping was easy had lots of choices easy to talk too

Date of experience: June 23, 2024
California
1 review
0 helpful votes
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CUTE
June 24, 2024

I order all my tops from Modlily! Cute and original styles, and reasonable prices.🙂

Date of experience: June 23, 2024
Kentucky
1 review
0 helpful votes
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Always pleased
June 24, 2024

I have been ordering for years. Always pleased! Very fair prices for quality.

Date of experience: June 23, 2024
Iowa
1 review
0 helpful votes
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Love this app
June 24, 2024

Great! Love the variety. Love the prices. My favorite place to shop right now!

Date of experience: June 23, 2024