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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Good quality. XL fit nicely. Had to return the large but easy exchange.
Easy to shop on the phone. I love the products! The colors are beautiful.
Was done and very easy to follow and check out. Love the quality of the clothes.
I accidently shipped my order to an old address-and i contacted modlily and they are kind enough to reship ot to me-i havent used modly for a while but will DEFINITLY use them more with this kind of customer service-AND they replied rapidly!
I had ordered before and had no problem. This is unreal with this order.
Shipping issue with delivery address; resolved, notifications prompt and responded to make it happen
Had to return a few items that didn't fit correctly. The communication I received was quick, professional, and took care of my request.
I bought 4 swimsuits and love them all. They look exactly like the photo, are made well and fit perfectly. It took about 2 weeks to get them. I had no issues with my order at all.
The items I have received, swimsuit cover-ups, are very nice and seemed to be good quality. I'm really looking forward to receiving my next order.
Tops were perfect water shoes cheaply made and took 2 weeks to get to me so glad I didn't order something I needed sooner.
First time shopping on Modlily and was surprised at all of the selections. The prices are fantastic as well. One of the swimsuits I selected was just what I wanted. The second one didn't fit how I wanted so I exchanged it for another one.
ModLily is my new online shop store. Each item I have ordered in the past has been the best for the money. Thank you.
I had an issue with my order and they communicated really well with me to help with a solution.
I live in Florida on the Gulf of Mexico so I spend a lot of time in swimwear. Modlily is one of my favorite brands because they provide fantastic swimwear, great quality, great service and affordability.
A lot of choices for all age groups. I am s grandma and love Modlily bathing suits this is my third time ordering
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

