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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I ordered two different styles and sizes of swimsuits as I was unsure how to gauge my size, even with using the measurement guide provided. I was able to assess which size best suited me and easily return the other item for exchange or refund. The swimsuit I chose to keep met my hopes if a modest well fitting and flattering beach outfit! I will be ordering again soon…in now have my eye on a dress! I nice discount would be nice!
My swimmers from ModLily arrived surprisingly quickly after I ordered them and the company advised me along the way regarding expected arrival times. I was really happy with my purchases too - I've been looking for swimsuits like this! One very happy customer here!
Modily has a lot of choices that you don't see other places. The only draw back is the shipping time.
Great clothes and great prices. Delivery can take a while though. I'm delighted with my purchases, I'm in my 3rd order.
Ordering was easy...but hard to choose from the beautiful selections of clothing. Now I will hold my final report till I receive my order.
Good lots to choose from nice variety easy to shop
Nice stuff. I've order from your company before. I enjoy your things that you sell!
Beautiful clothes and it was quick and easy, will shop here again. Thank you...
Nightmare return and nothing back. Come to find out it was the wrong email off by a letter. As of today I have used the return points for new items and it was a bit of a mess but the customer service was amazing!
Easy to order but am unsure about sizing. Will return if it doesn't fit
I really like Modlily clothes. They are true to size. I like the material they are made of 95-97% Polyester and 5-3% Spandex very soft material. They fit really well. They are well made. I love the selection you are given for plus size. I would like to see more 3/4 length sleeve options.
Absolutely love this sight! I have shared it with so many people, and they all love their style of bathing suits! They fit true to size
Beautifully designed and styled clothing. I always find exactly what I am looking for.
I followed the instructions/guidelines and had no problem with this order. I am very pleased with the setup. Thank you.
Can't wait to receive my order! Excited to see how the shirts will fit. Also hope there will be an easy exchange of items if necessary. Thanks!
Always had excellent service and quality swim suites. Purchased several times. Easy returns.
Good and nice selection first time placing order from your site
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

