On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
One With
Orvis
Subset
Midnight Hour
The Rogue + The Wolf
Copper Union
Fair Indigo
Knix
Threads 4 Thought
Tiger Mist
Avenue
Civil Society
Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is the only place I buy shirts. Service is great.
Only thing I'm disappointed with is it can take a long time to get items
This was so easy. It is this first time I got to use my refund money from a purchase that I returned. I am so grateful there was no hassle!
Dress too small for me. So easy to return and get bigger size. Quality of dress lovely
I am 6 feet tall and have a hard time finding tops that are long enough. I absolutely LOVE the tops from Modlily! They fit great and I get so many compliments on them!
Lovely items - had to return 1 for a different size - seamless process, quick & easy. No issues.
This sweatshirt will be the perfect gift for my sister who has FOUR grandchildren, all of whom call her Nana. Can't wait to see the look on her face when she sees it.
Great selection. Hope the sizes work for me. I like the variety of styles.
Always love checking out what is on this site. Great products and good prices. Keep up the good work.
At first it took a very long time (2 months) to get my clothes, but shipping has been much faster. And now, when I have to return an item, it's pretty easy. I really like the unique styles they offer- especially for older women like me.
Ordered fir first time so hopefully I will love my purchase.
Everything is sooooo easy to get an order done...Site is awesome and runs so smooth... Love it!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members