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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Good! Easy to use website. Clothes are good quality for the price. Sizes are correct as listed
Good quality; sized as advertised; cute and fun designs. Easy to use website
I just use these suits all the time the tops are so nice I slip on shorts or slacks and go shoping in the summer mo. Live in fl and it is sleaveless every where
Love the items I've already received and I can't wait to get these new items in my hands.
Quality material and true to size. This is the only online store that I've found that has a great product
Love the product and delivery is quick
Great customer service
I have been buying clothes for the last year on this site. I am so pleased with everything I have bought. I have bought at least $100 each month, and have not been disappointed. Bathing suits are wonderful. I live by Lake Havasu, and spend the summer on the lake and get compliments all the time. I also love that they tell me if it runs small or large. Everything has fit. Love them.
Great beautiful and reasonable for all places I am delighted
I recently ordered 4 shirts. All were as pictured and fit beautifully.
True to size and value is great.
Love the styles shapes and designs
I've bought from modality twice and I'm very satisfied with the time it takes to shop to me
I booked on Modily websight and at credit card screen it isn't visible to use my credit of 18.99. The only option was to use credit card to finalize my transaction. Did I miss this step? Why does it have to be so difficult?
I ordered a suit and it came fairly quickly but is too small. I contacted your company in an online chat and was immediately sent a return label and will send it back for an exchange. I LOVE the suit, by the way!
I received half of my order in a timely manner and the other half…. Well…. Almost a month later. Clothes are fine and stylish. Customer service is also great. But I did not like having to wait for half of my order.
I love your clothes
Fits just right and they are beautiful! Will always recommend you to friends
I've ordered from Mod lily the clothes are so pretty and they fit perfectly, so many colors & styles it's hard to decide. Pricing is excellent
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

