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MobStub

2.4

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MobStub Reviews Summary

MobStub has a rating of 2.4 stars from 732 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MobStub most frequently mention credit card, phone number and return policy. MobStub ranks 8th among Daily Deals sites.

service
125
value
119
shipping
129
returns
81
quality
113

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New York
1 review
7 helpful votes
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Smelly handbag
July 2, 2017

I was so looking foreword to my new handbag when I finally got it I opened the plastic bag in was enclosed in and the smell was awful. I tried to air it out for a few days but the smell never left the handbag! Very disappointed!

Date of experience: July 1, 2017
New Jersey
3 reviews
2 helpful votes
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Beware
June 26, 2017

I ordered motion lights for indoors. There were two included with the order. I was able to use one of them, but the second had a defective screw on the battery compartment door, and it was impossible to open to place the batteries. So I only could use one of them. I notified them but nothing was done.

Date of experience: June 25, 2017
Arizona
1 review
6 helpful votes
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I order three crossover bags and was first shocked by how small there were. The brown and red bags were passable but the light brown wasnt even a low grade leather and did not look like the other purses. The strap was not wrapped on the light brown it was just stuffed in main compartment of bag. The bags are small and may have several pockets but they are too small for an IPsd, Nook ect. You can't return anything and the smell of purses is strong. I'll never buy anything from them again.

Date of experience: June 21, 2017
Illinois
1 review
3 helpful votes
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I orders a black canvas bag I saw in an add on Facebook. It is more of a charcoal grey rather than black. I emailed to inquire about returning. I was asked to take a picture of it and send it to them, which I did. Never received any reply to two additional emails. I disputed the charge with my credit card company and received credit for the charge.

Date of experience: June 3, 2017
Texas
1 review
0 helpful votes
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Ripoff
May 31, 2017

I purcased earings paid for them and never received them. I feel that I have been ripped off. Thete is no way to track pkgs either.

Date of experience: May 31, 2017
California
1 review
1 helpful vote
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Sometime in January of This year 2017, purchase a Neckband headphone from Mob-stub. After receiving the Head phones, Immediately took charging cable that was in the order Box & proceeded to connect Headset & Wall socket to Charge Neck Band Headphones.(Easy system a 8 YR. Old could do this)Now one thing you should know, when connecting to the charge port on the Headset & wall Socket a RED light appears on the Bluetooth Neckband headset, allowing you to know the Item is charging. A blue light comes on after Item is Fully charged... Now in this case the RED light came on for less then 2 Or 3 minutes & then went off... I kept pulling the charging cable from the Headset in & out so the Item would keep charging, but still the RED light kept going out. After a few time just left the Charging cable in the headset port for a Few HRS. But no dice would not full charge. My purchased the item, so she contacted MOBSTUB by E-Mail Or Text because they will not answer phones must leave a Message & they will call You back at there convenience. Well, they got back to US only to say, we do not give REFUNDS, but will send you another Headphone@ NO cost & they Did problem is Something Happen again, no change tried & tried to fully charge but no dice. By now out of Warranty, contacted by Text back only to hear from they you have exceeded the 15 day return police so, Norw I'M out what ever I paid for the Item. So tough Bananas for me. Want,@ this point want my money back because i'll NEVER PURCHASE anything ever again from MOBSTUB. Dissatisfied customer Do not give any stars :(

Date of experience: May 18, 2017
Tennessee
1 review
6 helpful votes
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Little black purse
May 18, 2017

Nice looking little purse. But not leather like they said. Stinks so bad I had to put it outside to air out. Hope it helps. Would not order anything else from them. False advertisement.

Date of experience: May 18, 2017
Michigan
1 review
1 helpful vote
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I have been purchasing items from MobStub for well ove 2 years and I have not been disappointed, not even once.
The customer service, the prices and the quality of the products is amazing! They have always delivered when they say they will, I have only gotten friendly and professional service when I called customer care, and now they give me a free Norton guarantee with all my purchases!
I would recommend MobStub to anyone, keep
Up the great work
Chellie T

Date of experience: May 15, 2017
Massachusetts
1 review
7 helpful votes
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I ordered a crossover leather purse. Should have read reviews before purchasing. Bag is so small--could barely get my hand in. Looks like a purse for a child. Unfortunately, they do not accept returns. Stay away from this one!

Date of experience: May 13, 2017
Idaho
1 review
8 helpful votes
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I purchased a travel purse from mobstub for a trip in December. It is so rare that you can't return something I did not check their "no return" policy. The purse arrived and it was very unattractive, had a wide cloth strap that was connected to the purse in such a way that it twisted all the time. I purchases another purse for the same price at a local store that is similar in style but much more attractive and user friendly. To say they can't accept returns because their prices are so good is not valid. I do not recommend purchasing anything from this company.

Date of experience: May 8, 2017
California
1 review
11 helpful votes
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Thx
May 6, 2017

Thanks for the reviews. I was gonna buy, but now I will pass. Appreciate the heads up. We have to stick together!

Date of experience: May 5, 2017
Missouri
1 review
15 helpful votes
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Items made in China
April 26, 2017

I have bought other items from other companies where they purchases were shipped from China and I find them lacking in quality and made too cheaply. Also, delivery is very slow. Usually takes about a month to get anything I order. I'm done with ordering any product from China from now on. Too much of a rip-off.

Date of experience: April 25, 2017
New York
1 review
5 helpful votes
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I bought several items on Mobstub on my very first visit. The product descriptions are not accurate. Only half on one of my orders was sent and I have still not heard back from customer service.

The goods are cheaply made in China, using bad chemicals that make the products smell bad when you unpack them. All the items I purchased were of poor quality and about half are unusable.

Do not buy from this vendor!

Date of experience: April 18, 2017
Texas
2 reviews
8 helpful votes
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I want my money back but they say no. Said genuine leather and it is so cheap, it literally "stinks" and smells up my office. False advertising. Very unhappy. They are a scam.

Date of experience: April 13, 2017
California
1 review
7 helpful votes
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I bought the advertised 100% genuine leather crossbody bag in light brown. Absolutely NOT leather, but some cheap vinyl "made in China" After contacting customer service, I was told that yes, they are leather! And no returns. I wrote back again saying this is false advertising and misrepresentation! I know what leather is, this is not leather! I want my money back!

Believe it or not, I did get a refund... NEVER to buy from them again!

Date of experience: April 12, 2017
North Carolina
1 review
2 helpful votes
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So disappointed. The king bed in a bag is disgusting! It doesn't even cover the bed! Horrible material and washed out color. Bought a sling bag also and it is unusable! So cheap. Horrible material! They won't respond back to you if you want to return items. Americans are sick of Chinese crap! Buyer beware! Mobstub sucks!

Date of experience: April 8, 2017
Texas
5 reviews
14 helpful votes
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I was very unhappy with the crossbody purses I bought. The picture showed a pair of sun glasses and a cell phone in the two front pockets. When I received the product there was not enough room for a pair of sun glasses or a cell phone, it was so small that I couldn't even fit a wallet in the purse very dissatisfied with products. Was told they can't return them. Just be careful when you buy from them. They do not return products. I will not buy from them again

Date of experience: April 5, 2017
Virginia
2 reviews
3 helpful votes
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I purchased the sterling silver(supposedly)criss cross ring from Mobstub on the 31st of December 2016. I wore this ring approximately 7 or 8 times and the ring has already started to tarnish. When I complained to Mobstub the young lady that responded said that from time to time sterling silver will tarnish. Mind you I have several sterling silver rings and this has never happened. The ring is obviously not sterling silver but sterling silver coated. There are no scratches on the ring, it just faded in no time. This ring is rated by me a one star because I like the design but the ring is no good.

Date of experience: April 4, 2017
South Carolina
1 review
1 helpful vote
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No comment on quality... order not received in time frame given. Still no merchandise! Well now they say my comment has to be 100 plus letters... am I there yet?

Date of experience: April 3, 2017
Virginia
1 review
0 helpful votes
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Never Again
March 29, 2017

Ordered two traveling bags which turned out to be smaller than I expected. Wanted to return them. MobStud refused to allow an exchange or issue a credit. Should have read the reviews before ordering. I learned my lesson.

Date of experience: March 29, 2017