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MobStub has a rating of 2.4 stars from 732 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MobStub most frequently mention credit card, phone number and return policy. MobStub ranks 8th among Daily Deals sites.
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I was so looking foreword to my new handbag when I finally got it I opened the plastic bag in was enclosed in and the smell was awful. I tried to air it out for a few days but the smell never left the handbag! Very disappointed!
I ordered motion lights for indoors. There were two included with the order. I was able to use one of them, but the second had a defective screw on the battery compartment door, and it was impossible to open to place the batteries. So I only could use one of them. I notified them but nothing was done.
I order three crossover bags and was first shocked by how small there were. The brown and red bags were passable but the light brown wasnt even a low grade leather and did not look like the other purses. The strap was not wrapped on the light brown it was just stuffed in main compartment of bag. The bags are small and may have several pockets but they are too small for an IPsd, Nook ect. You can't return anything and the smell of purses is strong. I'll never buy anything from them again.
I orders a black canvas bag I saw in an add on Facebook. It is more of a charcoal grey rather than black. I emailed to inquire about returning. I was asked to take a picture of it and send it to them, which I did. Never received any reply to two additional emails. I disputed the charge with my credit card company and received credit for the charge.
Sometime in January of This year 2017, purchase a Neckband headphone from Mob-stub. After receiving the Head phones, Immediately took charging cable that was in the order Box & proceeded to connect Headset & Wall socket to Charge Neck Band Headphones.(Easy system a 8 YR. Old could do this)Now one thing you should know, when connecting to the charge port on the Headset & wall Socket a RED light appears on the Bluetooth Neckband headset, allowing you to know the Item is charging. A blue light comes on after Item is Fully charged... Now in this case the RED light came on for less then 2 Or 3 minutes & then went off... I kept pulling the charging cable from the Headset in & out so the Item would keep charging, but still the RED light kept going out. After a few time just left the Charging cable in the headset port for a Few HRS. But no dice would not full charge. My purchased the item, so she contacted MOBSTUB by E-Mail Or Text because they will not answer phones must leave a Message & they will call You back at there convenience. Well, they got back to US only to say, we do not give REFUNDS, but will send you another Headphone@ NO cost & they Did problem is Something Happen again, no change tried & tried to fully charge but no dice. By now out of Warranty, contacted by Text back only to hear from they you have exceeded the 15 day return police so, Norw I'M out what ever I paid for the Item. So tough Bananas for me. Want,@ this point want my money back because i'll NEVER PURCHASE anything ever again from MOBSTUB. Dissatisfied customer Do not give any stars :(
Nice looking little purse. But not leather like they said. Stinks so bad I had to put it outside to air out. Hope it helps. Would not order anything else from them. False advertisement.
I have been purchasing items from MobStub for well ove 2 years and I have not been disappointed, not even once.
The customer service, the prices and the quality of the products is amazing! They have always delivered when they say they will, I have only gotten friendly and professional service when I called customer care, and now they give me a free Norton guarantee with all my purchases!
I would recommend MobStub to anyone, keep
Up the great work
Chellie T
I ordered a crossover leather purse. Should have read reviews before purchasing. Bag is so small--could barely get my hand in. Looks like a purse for a child. Unfortunately, they do not accept returns. Stay away from this one!
I purchased a travel purse from mobstub for a trip in December. It is so rare that you can't return something I did not check their "no return" policy. The purse arrived and it was very unattractive, had a wide cloth strap that was connected to the purse in such a way that it twisted all the time. I purchases another purse for the same price at a local store that is similar in style but much more attractive and user friendly. To say they can't accept returns because their prices are so good is not valid. I do not recommend purchasing anything from this company.
I have bought other items from other companies where they purchases were shipped from China and I find them lacking in quality and made too cheaply. Also, delivery is very slow. Usually takes about a month to get anything I order. I'm done with ordering any product from China from now on. Too much of a rip-off.
I bought several items on Mobstub on my very first visit. The product descriptions are not accurate. Only half on one of my orders was sent and I have still not heard back from customer service.
The goods are cheaply made in China, using bad chemicals that make the products smell bad when you unpack them. All the items I purchased were of poor quality and about half are unusable.
Do not buy from this vendor!
I want my money back but they say no. Said genuine leather and it is so cheap, it literally "stinks" and smells up my office. False advertising. Very unhappy. They are a scam.
I bought the advertised 100% genuine leather crossbody bag in light brown. Absolutely NOT leather, but some cheap vinyl "made in China" After contacting customer service, I was told that yes, they are leather! And no returns. I wrote back again saying this is false advertising and misrepresentation! I know what leather is, this is not leather! I want my money back!
Believe it or not, I did get a refund... NEVER to buy from them again!
So disappointed. The king bed in a bag is disgusting! It doesn't even cover the bed! Horrible material and washed out color. Bought a sling bag also and it is unusable! So cheap. Horrible material! They won't respond back to you if you want to return items. Americans are sick of Chinese crap! Buyer beware! Mobstub sucks!
I was very unhappy with the crossbody purses I bought. The picture showed a pair of sun glasses and a cell phone in the two front pockets. When I received the product there was not enough room for a pair of sun glasses or a cell phone, it was so small that I couldn't even fit a wallet in the purse very dissatisfied with products. Was told they can't return them. Just be careful when you buy from them. They do not return products. I will not buy from them again
I purchased the sterling silver(supposedly)criss cross ring from Mobstub on the 31st of December 2016. I wore this ring approximately 7 or 8 times and the ring has already started to tarnish. When I complained to Mobstub the young lady that responded said that from time to time sterling silver will tarnish. Mind you I have several sterling silver rings and this has never happened. The ring is obviously not sterling silver but sterling silver coated. There are no scratches on the ring, it just faded in no time. This ring is rated by me a one star because I like the design but the ring is no good.
Ordered two traveling bags which turned out to be smaller than I expected. Wanted to return them. MobStud refused to allow an exchange or issue a credit. Should have read the reviews before ordering. I learned my lesson.
Answer: There is no phone # to call... and in my case they do NOT answer e-mail... BAD company!
Answer: I don't have one... But Mobstubs is terrible. I dealt with them once and will never again
Answer: No, I wouldn't trust anything connected to mobstub! Read the reviews, then use your best judgement!
Answer: No they are not legit, i would advise that nobody order from Mobstub! They are a bogus company selling out of an apartment in New York, no phone number and when you email them, all kinds of people email you!
Answer: They have NO customer service #, when you have a problem with an order, you have to e-mail their 'customer service dept.' then an automated E-mail response is sent to you. Then another will come 1-2 days later asking you to send them an e-mail with a pic of what is wrong with your order. My advice... DO NOT ORDER FROM THIS COMPANY, THEIR MERCHANDISE IS JUNK & THEY DO NOT STAND BEHIND WHAT THEY SELL, IN FACT MOST OF WHAT THEY SELL IS NOT WHAT THEY ADVERTISE! Take it from someone that had to learn the hard way!
Answer: Although there are items on the Mobstub site that are worth the money (?) there is a lot of junk that I've purchased in the past that wasn't "worth it" in the Dollar Store either. I don't wish to denigrate it, but Mobstub is obviously in business (as is Big Lots) for the same reason if one wishes to figure it out. TRUE: The Egyptian sheets shrink. 100% pure cotton also pills and is no longer satiny-finished. Some of the electronic (motion-detecting) lights simply never worked. Most of the jewelry is cheaply-made, gold-painted, junk that is transported in the box worth more than the product is. Often the instructions (if you are so bold to e-mail/ask, are written in Chinese and sent to your e-mail address in a. Pdf file you need to print from your own computer. Then, does anybody else recall the first Japanese-written (translated) instructions for the original VCRs back in the 1970s-80s? Right! Good luck deciphering the translations. Some of the Apple Phone cases dpn't work as advertised but most of the wires and charging systems and extensions are good buys with Radio Shack now in bankruptcy and gone. Men's clothing can be expected to shrink. Women's (?) The merchandise delivery time is seldom as fast as one would anticipate, but then if you have dealt without it this long how inconvenient is it really (?) Unless it is for a special date or Christmas, forget about having already ordered it, and it will eventually "get there". So, my years-of-experience with Mobstub has been in seriously reading the fine print in the "details" and in totally ignoring the delivery promise. More times than not I receive a product that I cannot purchase at a Best Buy or Walmart at a lower price. ->Right now, their advertised flash drive is a very good purchase<- So, once again, Caveat Emptor: Let the buyer beware of life's lessons.
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