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MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.
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I'm still waiting for my iPhone15 to be unlock but my iphone12 mini was unlock super quick! Great service.
Looking forward to my iPhone15 getting unlock too!
I waited and waited and it just did not work. My phone is still locked and my wallet is empty. Don't bother, this is a waste of time & money. Go back to your service provider instead as they are required by the Ombudsman to unlock your phone.
Hello Miss Edwards,
I'm sorry to hear that you're having trouble with the unlocking service. It sounds like you've been through the eligibility check and the standard unlocking process with us. As your order status shows "Unlock Complete," the codes should have worked for your Samsung Note 8 on O2 UK.
If your phone isn’t prompting for an unlock code, this could be indicative of a device that requires a Remote USB Unlock as you mentioned. This service is an alternative method for devices where code unlocking isn't possible.
Since you’ve already made payments towards the eligibility check and the standard unlock, I understand your frustration. As laid out in our terms and conditions, eligible reasons for refunds include incorrect unlocking codes after working with our technician or criteria mismatch among others, but do not include lack of a code prompt after purchase of unlocking code services.
If you're open to it, I would like to assist you in completing the process by moving forward with the Remote USB Unlock to ensure your Samsung Note 8 is unlocked. The additional fee may appear discouraging, but this service is tailored to handle situations exactly like yours, to achieve the resolution of unlocking your device.
Please let us know how you would like to proceed, and we will do our utmost to assist you in unlocking your phone.
Best regards,
Charlotte
They successfully unlocked my phone. I moved to Oz and forgot to have my phone unlocked in the PH. Glad I found mobileunlocks.
Hello Girlie,
Thank you so much for taking the time to leave us a review! I'm thrilled to hear that your iPhone 14 has been successfully unlocked and that you found our service easy to use and responsive. Customer satisfaction is our top priority, and I'm glad that we could assist you promptly, especially with your move to Oz!
We're here if you need any further assistance or have any more phones to unlock. Enjoy the freedom with your unlocked phone, and we hope to serve you again in the future!
Best wishes,
Charlotte
It was pretty simple as I used your website to unlock my phone like how it turned out and didn't have any trouble. Thanks for doing that for me. It worked real good.
Hello Donald,
We're delighted to hear your unlocking experience with us was smooth and successful! Reviews like yours make our day, and we're thrilled we could assist you in getting your iPhone 12 Pro Max unlocked. Thank you for trusting us with your phone unlocking needs and for taking the time to share your positive experience. If you need any more assistance or have any other devices you'd like to unlock, we're here for you.
Warm regards,
Charlotte
Customer Care Team
I didn't have a clue how to do this, and spent more time trying to work out the necessary information about the phone than the unlocking process took.
Hello Mr. Paterson,
Thank you for taking the time to leave a review and share your experience. We're delighted to hear that you found our unlocking process straightforward and the instructions clear.
We hope you are enjoying the freedom of using your Samsung Galaxy J3 with the network of your choice. If you have any further questions or need assistance with your unlocked device, please don't hesitate to reach out.
Wishing you the best with your unlocked phone!
Warm regards,
Charlotte
Este teléfono fue bloqueado por una compañia distinta de la que lo vendió y por ello no se habia podido desbloquear pero esta compañia si lo hizo, se tardó lo suyo pero ya funciona.
Estimado José García Franco, Gracias por tomarse el tiempo de dejar un comentario. Nos complace saber que su iPhone 12, originalmente bloqueado en Nextel México, se ha desbloqueado exitosamente. Entendemos que el proceso puede haber parecido largo, pero estamos encantados de haber satisfecho sus necesidades y apreciamos su paciencia en todo momento. Su elección de confiar en nuestros servicios basados en las opiniones de los clientes significa mucho para nosotros y estamos comprometidos a continuar brindando desbloqueos de calidad tal como lo hicimos para usted. Si hay algo más en lo que podamos ayudarle o si tiene más comentarios, no dude en ponerse en contacto. ¡Disfruta de la libertad de tu iPhone recién desbloqueado! Un cordial saludo, Carlota.
Great Business highly Definitely recommend will be shopping again great service and very fast!
Hi Quinton,
We're thrilled to hear about your positive experience with us and thank you for taking the time to leave such a wonderful review! We're glad you found our service to be great and fast, and it's fantastic to know that you're happy with your unlocked iPhone 13 Pro Max. If there's anything else you need help with or any other device you'd like unlocked in the future, we'd love to assist you again.
Thank you for choosing and recommending MobileUnlocks, and enjoy the freedom with your Apple product!
Best regards,
Charlotte
Would have been wayyyyyy faster and less than half the price going to a phone store or kiosk. Took almost a week to complete. 10/10 DO NOT RECOMMEND…
Hello Lynn,
Thank you for taking the time to share your feedback. We're sorry to hear that the process did not meet your expectations in terms of speed and cost. Our unlocking services do involve a thorough Eligibility Check followed by the actual Unlocking Process, and we work hard to complete this as swiftly as possible. I'm glad to inform you that the status of your iPhone 6S is "Unlock Complete," meaning you should now be able to use your phone with any network.
We understand that different methods are available for unlocking a device, and while some local stores may offer a quicker solution, our service is designed to provide a reliable and official IMEI unlock that doesn't void your warranty or risk damaging your phone.
We appreciate your patience and would love the chance to ensure you are satisfied with the final outcome. If you need any further assistance or have any questions on how to use your newly unlocked iPhone, please don't hesitate to reach out.
Warm regards,
Charlotte
My experience is good with them and they took a time but these guys do 100% work
Hello Hussanpreet s sandhu,
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had a good experience and that you chose us based on our ratings and the trust you placed in our service. Your acknowledgment means a lot, and we're delighted to have successfully completed the unlocking of your iPhone 14 Pro.
We always strive to meet our customers' expectations, and it's rewarding to know we've done just that for you. Should you need any further assistance or have any more inquiries in the future, please don't hesitate to reach out to us.
Best regards,
Charlotte
Did take longer than expected but was kept well informed on progress and in the was succesful
Hello Lynn,
Thank you so much for taking the time to leave us your feedback. We're delighted to hear that despite the longer wait, you were pleased with the successful outcome and the communication throughout the process. Our team works hard to keep our customers updated, and your acknowledgment truly means a lot.
We appreciate you choosing MobileUnlocks and are glad that our service lived up to the quality you were seeking. If you have any further needs or questions, please do not hesitate to reach out to us.
Thank you once again for your business and your positive review.
Warm regards,
Charlotte
Customer Review Service Agent
MobileUnlocks
El código que me enviaron nunca funcionó le notifiqué que no funcionaba el código y ellos me dijeron que me iban a reembolsar el dinero de vuelta y an pasado más de 5 meses y todavía no me an dado el reembolso devuelta cuándo se lo he notificado en muchas ocasiones y ellos se comprometían con devolverme el dinero y nunca lo han hecho
Hola Edgardo, lamento mucho la frustración que has estado experimentando con el servicio de desbloqueo y la demora en recibir tu reembolso. Nuestro objetivo es siempre brindar un servicio fluido y eficaz, por lo que me decepciona saber que no hemos estado a la altura en su caso. Como el código de desbloqueo para su LG LM-G900UM no tuvo éxito y toda la solución de problemas con nuestro técnico no arrojó un resultado positivo, usted es elegible para un reembolso, según nuestra política. Dado que ha pasado un período prolongado de tiempo, me gustaría solucionar este problema lo más rápido posible. ¿Podría confirmar el correo electrónico o el número de referencia del pedido asociado con su solicitud? Esto nos permitirá acelerar la resolución y garantizar que el reembolso se procese con prontitud. Valoramos su negocio y su paciencia en este asunto, y estoy aquí para asegurarnos de que lo resolvamos a su entera satisfacción. Saludos cordiales, Carlota.
I searched google and this site popped up. I was initially scared but went ahead to fill in details, seconds later after submitting i got details of the phone including color and serial number, additionally, whether it is stolen or has icloud lock on it. Amazing isn't it?. I went ahead to pay for the unlock and true to their words phone was unlocked. Was so excited to see my phone unlocked and it works good as expected.
Hello Darlington,
Thank you so much for sharing your experience with us! It's fantastic to hear that you found our service amazing and that your iPhone 13 Pro is now successfully unlocked and working as expected. We’re delighted to have been able to assist you and thrilled that you’re enjoying the freedom of using your phone on any network.
If you ever have any more questions or need further assistance, please don't hesitate to get in touch. Enjoy using your unlocked iPhone, and we’d love to help you or your friends with any future mobile unlocking needs!
Best wishes,
Charlotte
Used MobileUnlocks in order to keep using my preferred phone which was locked to EE with my new Tesco SIM. Make sure you read everything first, otherwise like me you might be suprised by the second required payment. The technical staff were very helpful and quick in explaining it to me and I have no complaints with the service received
Dear Euan Clement,
Thank you for taking the time to leave a review and for the valuable feedback. It's great to hear that our technical staff could assist you efficiently and that you're satisfied with the service received. We understand that the process involving multiple payments can be a surprise if the details have not been fully noted beforehand. We certainly do our best to make all costs clear on the checkout page and I'm glad we could clarify this for you.
We're really pleased to hear that you chose our business on the recommendation of a family member, and we hope that now your Samsung Galaxy A40 is unlocked from EE UK, you are enjoying the flexibility of being able to use your preferred Tesco SIM.
If you require any further assistance now or in the future, we're always here to help.
Best wishes,
Charlotte
I needed an older phone unlocking and MobileUnlocks sorted it quickly and efficiently. I'm not overly tech driven and I needed help that just worked. I was very pleased that MobileUnlocks just did what I needed without fuss or hitch.
Great job and I recommend their service.
Hello Paul,
We're absolutely thrilled to read your positive review! It's great to know that we could provide you with a quick and efficient solution for unlocking your iPhone 6S Plus. We pride ourselves on offering friendly and helpful service, and it's wonderful to hear that your experience reflected just that.
Thank you very much for choosing MobileUnlocks and for taking the time to share your thoughts. Your recommendation means a lot to us, and we're here for you should you need any more assistance in the future.
Warm regards,
Charlotte
They were able to unlock my iPhone pro max with ATT and pay my balance but at a discounted rate, just an amazing service, highly recommended
Hello Héctor,
Thank you so much for your positive feedback and for recommending our service! We're thrilled to hear your iPhone 15 Pro Max is now unlocked and that you were satisfied with the rate you received. If there’s anything more we can do to assist you or if you have any friends or family who might need our unlocking services, please don't hesitate to let us know.
Best regards,
Charlotte
At first it seemed like this was going to be expensive but in all honesty the speed of the service without having to leave the home offset this. 100% recommend.
Hello Robert,
Thank you for taking the time to share your feedback, and I'm delighted to hear that you were pleased with the speed and convenience of our service! It's fantastic that you would highly recommend us - customer satisfaction is our top priority.
Should you need any further assistance or have any more questions about your phone's unlocking process, please don't hesitate to reach out. We're here to ensure that your experience remains positive, and we look forward to serving you again in the future.
Warm regards,
Charlotte
My phone was unlocked after 6 days saving me the expense of buying a second phone so, bargain!
Hello Wendy,
Thank you for leaving a review with us! We're glad to hear your iPhone SE was successfully unlocked, and it's great that it saved you the cost of purchasing a new phone. We always strive to provide quality service in a timely manner. If there's anything else we can assist you with, please don't hesitate to reach out.
Enjoy your newly unlocked iPhone SE with the freedom to choose your preferred network!
Best regards,
Charlotte
Muy bueno si se pudo muchas gracias bastante bien, lo recomiendo bastante ya saben
Hola Enmanuel, ¡Muchas gracias por tus comentarios positivos! Es fantástico saber que tuvo una buena experiencia con nuestro servicio y que nos recomienda; eso realmente significa mucho. Si necesita más ayuda o tiene alguna pregunta sobre el proceso de desbloqueo de su iPhone 13 Pro, no dude en comunicarse con nosotros. ¡Estamos aquí para asegurarnos de que su experiencia siga siendo de primera categoría! Mis mejores deseos, Carlota.
It was pretty good, I just wish all of the cost was up front. I got afraid that it was a scam. It is not a scam they really helped me. I had no other phone and really needed help!
Hello Crystal Ford,
Thank you so much for taking the time to leave a review. We're glad to hear that we could help you with your iPhone 12 Pro Max unlock and that you're satisfied with the service received.
We understand your concerns about the costs and we always strive to be transparent about the unlocking process. As stated on our website, all costs are outlined during the checkout process. Initially, an Eligibility Check is performed at a cost of $28.99 to ensure your iPhone meets the network criteria for unlocking. Following this, the Standard Unlocking Payment of $50 is required to proceed with the actual unlocking process.
We apologize for any worry this process caused you, and appreciate your understanding that these steps are in place to ensure the successful unlocking of your device. Now that your unlock is complete, we hope you can enjoy the full benefits of your iPhone 12 Pro Max. If you have any further questions or need additional assistance, please don't hesitate to contact us.
Best wishes,
Charlotte
Hello Bethany,
Thank you so much for your feedback. We're thrilled to hear that you're satisfied with the completion of your iPhone 7 Plus unlock from O2 UK. We understand that timing is important, and we always strive to work as efficiently as possible. If there's anything more we can do to assist you or enhance your experience further, please let us know. Enjoy your newfound freedom with your unlocked device!
Best regards,
Charlotte
Answer: THEY ARE THIEVES. They cheat people and steal their money. Varaju ljude i kradu im novac. TO SU LOPOVI I PREVARANTI!
Answer: I used a site called www.unlockriver.com who delivered in a timely fashion and didn't have hidden costs


Hello Frednalyn,
Thank you so much for your positive feedback on the quick unlock of your iPhone 12 Mini! We're thrilled to hear that you had a great service experience with us. Your excitement for the iPhone 15 unlock is much appreciated, and rest assured, we're on it! We aim to deliver the same efficient service for your iPhone 15 as well.
In the meantime, if you have any questions or need further assistance, feel free to reach out. We're here to ensure your experience remains positive all the way through.
Warm regards,
Charlotte