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MobileUnlocks Reviews Summary
MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.
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I had an old ZTE MC88 8D 5G router locked to my previous carrier. And now I decided to put another sim card in it ( I have paid the router and don't owe anything to my previous carrier). I found the website in internet and wanted to unlocked the router and use other sim cards. When I enter into the routers menu it asked me for an unlock code in order to unlock the router to other carriers. So I checked the device imei into the mobileunlocks website and it only asked me for 13.5 Euro (total price for unlocking my device). I decided to risk 13.5 Euro and get it done. I paid this $#*!ty site the price and they asked me for another 44 Euro ( I am posting picture to see the whole process and you can check if there is a mention of another payment and according to them the unlocking process is instant. Now I'm missing almost 60 Euro and I should wait 7 days in order to get the device unlocked). It should have been in easy one time code solution? Everyone don't use this site it is a total SCAM!
Quick and easy, cost about £35 in total, all together it was transferred in about an hour.
Hello Mr. Manning,
Thank you for taking the time to leave us a review! We're thrilled to hear that you found the process quick and easy. We appreciate your trust in us, especially since our goal is to ensure that our service meets your expectations.
It looks like your order status is "Unlock Complete," which means your iPhone XR should be good to go! If you have any further questions or need assistance with using your unlocked phone, please don’t hesitate to reach out.
Thank you again for choosing us, and we hope you enjoy your unlocked device!
Best,
Charlotte
Me ayudaron a desbloquear mi teléfono de manera muy fácil y sencilla intentamos con los tres métodos que él yo tiene y al final me sirvió el desbloqueo USB remoto por lo que no me quejo.
Hola Isabel, ¡muchas gracias por tus amables palabras! Estamos encantados de saber que el método de desbloqueo remoto de USB funcionó para usted y que tuvo una experiencia positiva con nuestro equipo. Nuestro objetivo es hacer que el proceso de desbloqueo sea lo más sencillo posible para nuestros clientes. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. ¡Realmente apreciamos su apoyo y le deseamos todo lo mejor al usar su Galaxy A14 5G desbloqueado en Ecuador! ¡Atentamente!
Very easy process from start to finish. You will get all instructions and updates via email. They will check your phone first. Highly recommend to everyone. No point to spend hundreds on your local mobile fix shop. They will do totally same thing. Very happy customer
Hi Norbert,
Thank you so much for your positive review! We're thrilled to hear that you found the process easy and appreciate your recommendation. It’s our goal to provide a seamless experience for unlocking your Samsung Galaxy S9+.
If you encounter any issues with your unlock using the provided code "46404808", please remember that some devices may require a Remote USB unlock if they don't prompt for a code with a non-EE SIM. We're here to help you through that process if needed!
Thank you again for choosing us!
Best,
Charlotte
Hai Eko Hartoyo, Terima kasih kerana berkongsi pengalaman anda! Saya gembira mendengar bahawa proses buka kunci anda berjaya dan anda memilih kami untuk keperluan buka kunci anda. Saya faham bahawa menunggu boleh mencabar, tetapi kami menghargai kesabaran anda semasa kami berusaha untuk memberikan perkhidmatan yang terbaik. Jika anda mempunyai sebarang pertanyaan atau memerlukan bantuan lanjut, sila hubungi. Kami di sini untuk membantu! Terbaik, Charlotte
Did a mobile phone on lock online through mobile unlocks, it was easy to use, clear instructions and fast results.
Once I had my unlock code, my new sim card worked straight away without having to wait 24 hours.
Hi Rachel,
Thank you so much for your positive feedback! I'm thrilled to hear that you found our service easy to use and that the unlock code worked seamlessly. It’s great that you could make the switch to a cheaper SIM-only contract without any hassle.
If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help!
Best regards,
Charlotte
Phone was locked to carrier, I was skeptical at first but worked like a charm.
What would be nice is if they would tell you the full cost up front, so people would know what to expect. They charge a fee to see if phone can be unlocked, then they charge to unlock.
Hi Thomas,
Thank you for sharing your experience! I'm glad to hear the unlock process worked smoothly for your Galaxy S22+ 5G.
I understand your concern about the multiple payments. Just to clarify, the initial $14.99 you paid for the Eligibility Check is necessary to confirm if your device can be unlocked, and the subsequent $101 for the Standard Unlock is required to complete the process. All costs are outlined clearly on the checkout page before purchase.
Your order status shows as "Unlock Complete," which means you're all set to enjoy your unlocked phone! If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help!
Best regards!
I was able to get an unlock code within 5 minutes of paying. Great service, thank you.
Dear Mrs. Goddard,
Thank you so much for your wonderful feedback! We're thrilled to hear that you received your unlock code quickly and experienced great service. Your satisfaction means a lot to us, and we appreciate you choosing our website based on our reviews. If you need any further assistance or have questions about using your code, just let us know! We're here to help.
Best regards,
Charlotte
Dreaded doing this as I am not technical at all. When I needed support the instructions were clear. Successful unlocking.
Hi Lorna,
Thank you for your wonderful feedback! I'm thrilled to hear that you found our instructions clear and that your iPhone 7 Plus has been successfully unlocked. It's fantastic that you chose to give your old phone to a friend—that's such a thoughtful gesture!
If you have any questions or need further assistance in the future, feel free to reach out. We're here to help!
Best regards,
Charlotte
The website was misleading with a 15 min guarantee and costing $8. Then it said that was only to look into it and the actual cost was $44 and 4 days possible. 6 days later it was unlocked. I got what I wanted but not at the cost or time. No even close
Hi Dustin,
Thank you for your review! I’m glad to hear that your iPhone 8 Plus is now unlocked. I understand that the costs and timing weren't what you initially expected. Our pricing and process are indeed laid out on the checkout page, which includes the €13.49 for the Eligibility Check and €44 for the Standard Unlock.
While we strive to provide clear timelines, actual unlock durations can sometimes vary due to network conditions. Your feedback is important to us, and we appreciate your understanding as we work to improve our services.
If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked phone!
Best,
Charlotte
I had problems trying to get my iphone unlocked via the EE website for at least 6 months even though i was out of contract so i decided to use Mobile Unlocks.
The process of unlocking was really easy, i submitted the required information for the checks and then submitted for unlocking and they also had issues when trying to get an unlock from EE but... Mobile Unlocks then got my phone unlocked via the manufacture which was successful and i was impressed as it only took a couple of days and it was done.
Thank you Mobile Unlocks i was very satisfied with your service and will use your service again if i need to unlock another phone in the future, your service is very good and you have quite a few options up your sleeves for troublesome unlocks.
Keep up the good work, very happy customer.
Hi S Froom,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our unlocking service and that we were able to assist you when EE's process fell short. We truly appreciate your trust in us and your kind words about our options and quick turnaround.
Should you need to unlock another phone in the future, we’re here to help! Safe travels, and enjoy using your unlocked iPhone!
Best,
Charlotte
Fast and easy phone was locked to cricket unlocked in 7 days
Hi Ajianna,
Thank you for sharing your experience! We’re so glad to hear that your iPhone 14 Plus has successfully been unlocked from Cricket USA. It’s great to know the process was fast and met your expectations.
If you have any questions or need further assistance, feel free to reach out. We're here to help!
Best,
Charlotte
Hola Luis González Jiménez, ¡Muchas gracias por tus comentarios positivos! Estamos encantados de saber que encontró nuestro servicio de desbloqueo rápido y a un precio justo. Si tiene alguna pregunta o necesita ayuda con el estado de desbloqueo de su iPhone 12 o cualquier otro servicio, háganoslo saber: ¡estamos aquí para ayudarlo! ¡Atentamente!
Had to wait a little bit longer then promised but only 24hrs. Fabulous service easy to follow.
Hi Ms. Hunter,
Thank you so much for your review! I'm glad to hear you found our service fabulous and easy to follow. I appreciate your patience with the slight wait—sometimes, these processes can take a bit longer than expected, but we do our best to keep you updated.
It's wonderful that you're unlocking the phone for your dad. If you have any more questions or need assistance during the unlocking process, feel free to reach out!
Best,
Charlotte
I had an older phone of mine laying around that was locked to another carrier. Being able to use it now saves me a lot of money. I liked Mobile Unlocks because they keep you updated on the progress of your order.
Hi Jack,
Thank you for your kind words! We're thrilled to hear that our service has helped you save money by unlocking your older phone. It's great to know that the updates kept you informed throughout the process!
If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy using your unlocked device!
Best regards,
Charlotte
Dear Miss Ellis,
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and that a friend recommended us. It’s wonderful customers like you that make our work rewarding.
If you have any questions or need further assistance with your Samsung Galaxy S10 unlock, please don’t hesitate to reach out. We’re here to help you through the process!
Best regards,
Charlotte
The service was so exact to me, I had a play by play experience with this service. I can recommend it to anyone without a second thought knowing that the service is reliable. And it served me just what I needed. My device was unlocked within 73 hours.
Hi Jeepea Siafolo,
Thank you so much for your kind words! We're thrilled to hear that your experience with our service was so positive and that your iPhone XS Max was unlocked within 73 hours. It's great to know that our previous customer feedback helped you choose us!
If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help!
Best regards,
Charlotte
I tried to unlock my router but after I paid 14.99 the site surprised me with an additional of $50 to be paid and it was not clear from the start and no customer service replied me and I wanted refund!
Dear عامر ناغي,
I understand your frustration regarding the additional payment for the unlock service. I want to assure you that all costs, including the unlocking fee, are clearly outlined on the checkout page before you complete your purchase. The $14.99 you paid was for the Eligibility Check, and the next step requires the Unlocking Payment, which is necessary for unlocking your ZTE MU5001.
Your order status indicates that you are currently waiting to proceed with the unlocking payment. If you can continue with that process, we would be happy to assist you through the next steps.
If there's anything else I can do to help or clarify, please let me know! We're here to support you.
Best regards,
Charlotte
This was a useful service to have when i needed would prefer if they did the price all together not two separate payments
Hi Robyn,
Thank you for sharing your thoughts! I’m glad to hear you found our service useful. I understand the separate payments can be a bit inconvenient, but all costs are clearly outlined at checkout. In your case, the £11.99 was for the Eligibility Check, and the £26 for the Standard Unlock – both are necessary steps for successful unlocking.
If you have any concerns or questions about the process, feel free to ask! We're here to help.
Best,
Charlotte
Are used to service to help unlock my phone. I found it quick and simple, would use again in the future
Hi Michelle,
Thank you so much for your kind words! We're thrilled to hear that you found our service quick and simple. It's always great to know that our customers have a positive experience.
If you have any questions about your unlock or need assistance in the future, feel free to reach out. We’re here to help!
Best,
Charlotte
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Todor,
I’m really sorry to hear about your frustrations. I can understand how that feels! When you placed your order, the €13.49 was for the Eligibility Check, and the €44 for the Standard Unlock, and both are clearly outlined on our checkout page before completing your purchase.
Your order status is currently "In Process," and unlocks typically complete within 6 days and 23 hours. I encourage you to hang in there as your unlock is on its way!
Thank you for your patience, and if you have any more questions, don’t hesitate to reach out.
Best,
Charlotte