Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of MobileUnlocks

MobileUnlocks

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate MobileUnlocks?
grey stargrey stargrey stargrey stargrey star

MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

quality
2,239
This company does not typically respond to reviews

Instant Feedback

8,297 reviews

We monitor reviews for authenticity

Colombia
1 review
0 helpful votes
Follow Mauricio E.
Unfollow Mauricio E.
Share Review
Report Review

Best service so far 👍
August 6, 2024

Fast service and real unlock service
Iphone 11 accurate description

Date of experience: August 5, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mauricio,

Thank you for your feedback and for choosing us to unlock your iPhone 11! I’m glad to hear that your friend recommended us.

I see that your order status is "Unlock Complete," which means you’ve successfully finished the unlocking process. If you continue to experience any issues, please double-check your phone's compatibility with a different network.

If you need any further assistance or have questions about your unlock status, feel free to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
Follow L O.
Unfollow L O.
Share Review
Report Review

I feel scammed
August 5, 2024

I came on to this website to unlock my phone. Having seen that I could get more money when I sold it. I put that it was a sky mobile and rather than being honest, as I have since found out all sky mobile phones are unlocked, they charged me £26 and didn't state that sky mobiles don't require unlocking

Date of experience: August 5, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Laura,

I understand your frustration, and I appreciate you sharing your concerns. To clarify, the charge for the unlock is based on the eligibility check required for the network, even if it turns out that your phone is already unlocked. Our checkout page outlines all costs upfront, ensuring transparency about what you’ll be paying for.

If you have further questions or need assistance with anything else, please don’t hesitate to ask. We're here to help!

Best regards,
Charlotte

Uruguay
1 review
0 helpful votes
Follow Deferrari R.
Unfollow Deferrari R.
Share Review
Report Review

Desbloqueo de Sim
August 5, 2024

Fue todo muy claro. Se va pagando en etapas. Precios accesibles.
No tuve ningún problema. Muy recomendable

Date of experience: August 5, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Deferrari Fernando, ¡Muchas gracias por tus comentarios positivos! Nos alegra saber que nuestros precios le parecieron claros y asequibles. Dado que el estado de su pedido muestra "Desbloqueo completo", ¡parece que todo ha ido bien para su iPhone 12 Pro! Si necesita más ayuda o tiene preguntas sobre su proceso de desbloqueo, no dude en comunicarse con nosotros. ¡Estamos aquí para ayudar! ¡Atentamente!

Australia
1 review
0 helpful votes
Follow Gary N.
Unfollow Gary N.
Share Review
Report Review

Very simple and quick no problems
August 5, 2024

Great service and easy to,follow instructions and price was far

Date of experience: August 5, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Gary,

Thank you so much for your positive feedback! We're thrilled to hear that you found our service easy to follow and reasonably priced. If you have any further questions or need assistance with your iPhone 15 Pro Max unlock, feel free to reach out. We're here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow Tanya Z.
Unfollow Tanya Z.
Share Review
Report Review

Great customer service
August 5, 2024

I applied for my phone to be unlocked.

I was approved straight away that the phone was able to be unblocked which was great. I paid the extra £33.

Unfortunately due to O2 my phone took longer than the expected time as they had to go to the phone manufacturer.

However customer services always responded to me with as much update as possible and responded very quickly.

Date of experience: August 5, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Tanya,

Thank you for taking the time to share your experience with us! I’m glad to hear that you were approved quickly for the unlock and that our customer service team was responsive throughout the process. We understand that delays can be frustrating, especially when they’re out of our control.

It’s great to know you chose us for our excellent reviews and remote service, and I hope that once your iPhone X is fully unlocked, it will provide you with the flexibility you’re looking for with your pay-as-you-go plan!

If there’s anything else we can assist you with, please feel free to reach out. We’re here to help!

Best regards,
Charlotte

Mexico
1 review
0 helpful votes
Follow Yoselen I.
Unfollow Yoselen I.
Share Review
Report Review

Desbloqueo de mi iphone
August 5, 2024

Me ayudo bastante aunque tarda días pero el resultado excelente

Date of experience: August 4, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Yoselen Flores, ¡Muchas gracias por tus comentarios positivos! Nos encanta saber que nuestro servicio le resultó útil y que está satisfecho con el resultado. Nos esforzamos por brindar una forma confiable y legal de desbloquear su teléfono y es fantástico saber que cumplimos con sus expectativas. Si tiene más preguntas o necesita ayuda, no dude en comunicarse. ¡Estamos aquí para ayudar! Saludos cordiales, Carlota

Mexico
1 review
0 helpful votes
Follow Calep Z.
Unfollow Calep Z.
Share Review
Report Review

Super recomendable
August 5, 2024

Exelente servicio, el proceso y avance se te muestra atraves de la misma página y esto da más confianza.

Date of experience: August 4, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Calep, ¡muchas gracias por tus comentarios positivos! Estamos encantados de saber que nuestro servicio le resultó fácil de usar y que nuestras actualizaciones de progreso le brindaron confianza. Es fantástico que nos haya elegido para sus necesidades de desbloqueo y realmente apreciamos su confianza. Si tiene alguna pregunta o necesita ayuda mientras continúa con el proceso de desbloqueo, no dude en comunicarse. ¡Estamos aquí para ayudar! Saludos cordiales, Carlota

Georgia
1 review
0 helpful votes
Follow Shaquayle U.
Unfollow Shaquayle U.
Share Review
Report Review

Dependable
August 4, 2024

Very quick and easy and reliable process! Thought it would take all 3 days to unlock but only a day and a half and it was done!

Date of experience: August 4, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Shaquayle!

Thank you so much for your kind words! We're thrilled to hear that you had a quick and easy experience unlocking your iPhone 11 Pro Max with us. It’s fantastic that we could complete the process even faster than you expected!

Your trust means a lot, and we’re always here to help if you have any more questions or need assistance in the future. Enjoy your unlocked phone!

Best,
Charlotte

Chile
1 review
0 helpful votes
Follow Jonathan S.
Unfollow Jonathan S.
Share Review
Report Review

Mal servicio
August 4, 2024

Hola pague alrededor de 100 dólares para desbloquear el celular y me enviaron códigos que mi celular no reconoció. No recomiendo el servicio ya que deja mucho que desear

Date of experience: August 4, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Jonathan Hernandez, Lamento saber que estás teniendo una experiencia frustrante al desbloquear tu Galaxy A13 5G. Entiendo lo decepcionante que puede ser cuando los códigos proporcionados no funcionan como se esperaba. Actualmente, el estado de su pedido es "Reportado como no desbloqueado, esperando comentarios de los clientes". Esto significa que estamos deseosos de ayudarle más. Asegúrese de ingresar los códigos exactamente como se proporcionan y, si encuentra algún problema específico, infórmenos para que podamos ayudarlo a solucionarlo. A veces, el desbloqueo puede requerir algunos intentos y estamos aquí para asegurarnos de que puedas hacer que tu teléfono funcione en la red. Si necesita ayuda u orientación específica sobre cómo proceder a continuación, ¡no dude en comunicarse con nosotros! ¡Gracias por su paciencia y esperamos poder ayudarle a solucionar este problema pronto! Mejor, charlotte

Czechia
1 review
0 helpful votes
Follow Viktoria R.
Unfollow Viktoria R.
Share Review
Report Review

Найкращі послуги
August 4, 2024

Я очікував що буде довго але все дуже було зроблено бистро неочікував

Date of experience: August 3, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Привіт Вікторія Лемко, дякую за теплі слова! Нам приємно почути, що ви вважаєте нашу службу швидкою та ефективною. Зворотний відлік під час завантаження може бути трохи заплутаним, але він існує, щоб дати вам приблизний час, що залишився до процесу. Якщо у вас виникнуть запитання або вам потрібна допомога, зв’яжіться з нами. Ми тут, щоб допомогти! Найкраще, Шарлотта

Mexico
1 review
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Share Review
Report Review

My phone was unblocked!
August 3, 2024

It takes a couple of days, but your phone gets unblocked! I already used my Iphone with an eSIM and it worked! The only thing I would improve is giving a bit more clarity on the first charge, which is only to check if phone id qualified for unblocking. At first I thought I was buying the unblocking. Nevertheless it worked for me, and I don't regret it al all :)

Date of experience: August 3, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mary Carmen Harruo,

Thank you for your feedback! I'm so glad to hear that your iPhone unlocked successfully and that you're satisfied with the service. I completely understand your concern about the initial charge—it is indeed a standard part of our process to ensure the phone qualifies for unlocking. We're continually looking for ways to improve our communication about this, so your input is valuable.

If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your unlocked iPhone!

Best,
Charlotte

Florida
1 review
0 helpful votes
Follow Jose X.
Unfollow Jose X.
Share Review
Report Review

Excelente lo recomiendo
August 3, 2024

Una buena experiencia, eficaz y rápido muy satisfecho sin moverme de mi casa...

Date of experience: August 3, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola José, ¡muchas gracias por tu maravillosa reseña! Nos alegra saber que encontró nuestro servicio eficiente y rápido. Es fantástico saber que nos eligió por recomendación. Si tiene más preguntas o necesita ayuda con el desbloqueo de su iPhone, no dude en comunicarse con nosotros. ¡Estamos aquí para ayudar! Mis mejores deseos, Carlota.

GB
1 review
0 helpful votes
Follow Lewis H.
Unfollow Lewis H.
Share Review
Report Review

Fast easy to use and worked
August 3, 2024

I had an old phone which I was giving to my dad he's on o2 and the phone was ee the service was good

Date of experience: August 3, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Lewis,

Thank you for your feedback! I'm glad to hear you had a positive experience with our service. It's great that you're helping your dad get set up on O2!

If you have any questions or need assistance with the unlocking process for your Samsung Galaxy S8, just let me know. We're here to help!

Best,
Charlotte

Nevada
1 review
0 helpful votes
Follow Eduardo F.
Unfollow Eduardo F.
Share Review
Report Review

Extremely satisfied customer
August 3, 2024

My experience with MobileUnlocks is peace of mind, excellent customer service and support, they do reply very fast and very precise plus the service is delivered in a timely manner and now my beautiful Moto G is unlocked since it was Boost and now I am using it under the Tmobile network.

Date of experience: August 3, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Eduardo,

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that your Moto G is now unlocked and working perfectly with T-Mobile. It’s fantastic to know that our customer service and delivery met your expectations.

If you ever need assistance with another phone or service, don't hesitate to reach out. We truly appreciate your recommendation and look forward to serving you again in the future!

Much love back to you!

Best,
Charlotte

GB
1 review
0 helpful votes
Follow Richard M.
Unfollow Richard M.
Share Review
Report Review

Quick and easy
August 3, 2024

Unlocked an old apple 6 S with ease within an hour. Very happy with the service

Date of experience: August 2, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Richard,

Thank you for your great feedback! We're thrilled to hear that you found the unlocking process for your iPhone 6S quick and easy. It's fantastic to know that our service met your expectations!

If you have any other devices you need help with or further questions, feel free to reach out. We’re here to assist!

Best regards,
Charlotte

Illinois
1 review
0 helpful votes
Follow Keishla Y.
Unfollow Keishla Y.
Share Review
Report Review

Awesome
August 3, 2024

Honestly this is %100 me! I have a galaxy flip and did not want to have to sell or give it away. Mobil unlocks was able to unlock it and I'm so happy. Truly exceptional experience.

Date of experience: August 2, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Ruben,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience unlocking your Galaxy Z Flip5. It’s wonderful to know that you didn’t have to part with your device and that our service met your expectations. If you need any further assistance in the future or have friends looking to unlock their phones, feel free to reach out!

Best,
Charlotte

North Carolina
1 review
0 helpful votes
Follow Carlos U.
Unfollow Carlos U.
Share Review
Report Review

Uncooked phone
August 3, 2024

Fue rápido sencillo y funciona me siento agradecido con el servicio

Date of experience: August 2, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Carlos, ¡muchas gracias por tus comentarios positivos! Nos alegra saber que el proceso de desbloqueo le resultó rápido, sencillo y eficaz. Su satisfacción significa mucho para nosotros y nos alegra poder ayudarlo a desbloquear su iPhone 15 Pro Max. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. ¡Disfruta usando tu teléfono desbloqueado! Mejor, charlotte

Puerto Rico
1 review
0 helpful votes
Follow Miguel T.
Unfollow Miguel T.
Share Review
Report Review

My experience with the service was very good and reliable at all times, the system is very efficient and easy.

Date of experience: August 2, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Jorge,

Thank you so much for your kind words! We're thrilled to hear you had a good experience with our service. It's great that you found our system efficient and easy to use. We strive to provide the best possible unlocking experience, and your feedback inspires us to keep improving.

If you have any further questions or if there's anything else we can assist you with regarding your iPhone 11 Pro Max, please feel free to ask. We're here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow Casey A.
Unfollow Casey A.
Share Review
Report Review

Quick and easy
August 2, 2024

Fast process with clear information about how it will take. You can follow the steps and keep track of how long it will take.

Good professional service. Quick turn around after purchase too.

Date of experience: August 2, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Casey Walker,

Thank you so much for your review! I see that you've made two payments for the Eligibility Check and the Standard Unlock for your Find X5. Your current order status is "Reported as Not Unlocked, waiting customer feedback."

It looks like we're awaiting some feedback to continue the process. If you could provide that, we can move forward and get your phone unlocked. Rest assured, all costs are outlined clearly before purchase, and this step is part of ensuring that we can successfully unlock your phone.

If you have any questions or need assistance in providing the feedback, feel free to ask!

Best,
Charlotte

North Carolina
1 review
0 helpful votes
Follow Christopher S.
Unfollow Christopher S.
Share Review
Report Review

Still Waiting
August 2, 2024

I didn't have an issue with the second payment however it was a surprise to me. For the price one can't argue. However I've been waiting over a week to have T-mobile lifted off of an unused, factory sealed Samsung phone. It's not blacklisted, or sim locked for non-payment but only the IMEI is with T-mobile & I want Verizon. This is their site in their own words "TMobile USA Current Unlocking Timeframe: 24-72 hours" they also say "Please note that timeframes quoted are WORKING DAYS, so if your unlock is delayed please give consideration to bank holidays and weekends". So it's not the weekend or a holiday yet I'm still waiting but they never had to wait on my money. Doesn't seem professional nor a cause for this.

Date of experience: August 2, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi there!

Thanks for sharing your feedback. I completely understand your frustration with the wait time for unlocking. We aim to complete the process as quickly as possible, but sometimes delays occur due to network factors that are out of our control.

You are correct that T-Mobile states a timeframe of 24-72 working hours for unlocking, and we truly appreciate your patience during this time. Please rest assured that we are actively processing your request, and you will be notified as soon as it’s completed.

If you have any further questions or need assistance in the meantime, feel free to reach out. We're here to help!