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MobileUnlocks

3.5

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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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8,297 reviews

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GB
1 review
0 helpful votes
Follow Tricia B.
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Excellent service...be patient
August 12, 2024

This was a really good, effective service, took a little longer than expected but you just need to be patient.

Date of experience: August 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Tricia,

Thank you so much for sharing your experience! We're thrilled to hear you found our service effective. We understand that waiting can be challenging, but your patience truly helps ensure everything goes smoothly.

If you have any questions or need further assistance unlocking your Galaxy Z Fold4, feel free to reach out. We're here to help you enjoy your unlocked phone!

Best,
Charlotte

Indonesia
1 review
0 helpful votes
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Happy
August 12, 2024

Process took a little longer than expected, but happy with the result.

Date of experience: August 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Russell,

Thank you for your feedback! We're thrilled to hear that you're happy with the unlock results for your Galaxy S21 FE 5G. We understand that the process took a bit longer than you'd hoped, and we appreciate your patience.

If you need any further assistance or have questions about using your phone with a new network, feel free to reach out. Enjoy your newly unlocked phone!

Best,
Charlotte

GB
1 review
0 helpful votes
Follow R B.
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Great service.
August 11, 2024

Needed to unlock a iPhone 11 for my son, great service easy to use and good price.

Date of experience: August 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi R Davenport,

Thank you for your review! We’re thrilled to hear that you found our service easy to use and reasonably priced. We appreciate you choosing us to help unlock your son's iPhone 11.

If you have any questions or need further assistance during the process, feel free to reach out. We're here to help!

Best regards,
Charlotte

Australia
1 review
0 helpful votes
Follow Saleshni N.
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Excellent service provided.
August 11, 2024

Every steps directed for unlocking mobile phone was with clarity was done in two days.

Date of experience: August 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Saleshni,

Thank you so much for your positive feedback! We’re thrilled to hear that you found our unlocking process clear and convenient. Your satisfaction is our priority, and we're glad we could help save you the hassle.

If you have any questions or need further assistance with your Galaxy A13, feel free to reach out. Happy unlocking!

Best regards!

Canada
1 review
0 helpful votes
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Fast and efficient
August 11, 2024

Great experience. Took only 5 mins to unlock the phone. Will do it again.

Date of experience: August 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi K Karunananthasivam,

Thank you so much for your positive feedback! We're thrilled to hear that the unlocking process was quick and efficient for you. Your satisfaction means a lot to us!

If you ever need our services again, we’re here to help. Feel free to reach out anytime!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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A complete rip off!
August 11, 2024

It said it would cost me £4.50 to see what network my phone was locked to then £11.99 to confirm that then a further £26.00 to unlock it so £42.98 in total. Absolute rip off!

Date of experience: August 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mr. Ransome,

I understand your frustration regarding the multiple payments, and I'm here to clarify. The charges you mentioned—£4.99 for the Network Check, £11.99 for the Eligibility Check, and £26 for the Standard Unlock—are all standard fees that were clearly outlined during the checkout process. Each step ensures we can accurately unlock your iPhone 7.

I see your order status shows "Unlock Complete," which means you’ve successfully completed the process! We appreciate your feedback, and we hope your phone is now fully operational. If you have any further questions or need assistance, please feel free to reach out.

Best,
Charlotte

Texas
1 review
0 helpful votes
Follow Rashaad X.
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Device Saver!
August 11, 2024

I was very skeptical of this process and if it would be successful. I went through with it and was not disappointed in any way shape or form. After payment, it literally took about a day or two and I was able to use my device freely.

Date of experience: August 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Rashaad,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and that it met your expectations. It’s great to know that you felt reassured through our customer support and that we could help you unlock your iPhone 15 Plus smoothly.

If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We’re here to help!

Best,
Charlotte

New Zealand
1 review
0 helpful votes
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100% SCAM
August 11, 2024

100% SCAM. CHARGE $14.99 TO VERIFY THEN TRY TO CHARGE $50 MORE. THEY WILL NOT UNLOCK YOUR PHONE. YOU WILL NEED TO CONTACT BACK AND INSTIGATE A CREDIT CARD CHARGE BACK

Date of experience: August 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Jerry,

I’m sorry to hear you’re feeling frustrated with your experience. I understand that the multiple payments can be confusing, but each step, including the $28.99 for the Eligibility Check and the $83 for the Standard Unlock, is clearly outlined during the checkout process.

Right now, your order status is "Reported as Not Unlocked, waiting customer feedback." To complete the unlock for your Galaxy S23 Ultra, please follow the provided instructions regarding entering recovery mode and choosing the repair apps or factory reset. This step is crucial for us to proceed further.

I hope you can give this a try, and please feel free to reach out if you have any other questions or need assistance!

Best,
Charlotte

GB
1 review
0 helpful votes
Follow R L.
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Great service
August 10, 2024

Brilliant service and easy instructions to follow.
I was a bit nervous at first but after reading the great reviews I thought I'd give it a go. The phone was unlocked really quickly.

Date of experience: August 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi R Evans,

Thank you for your fantastic review! We're delighted to hear that you found our service easy to use and that your Samsung Galaxy A70 was unlocked quickly. Your choice to go with us based on positive reviews means a lot to us!

If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!

Best wishes,
Charlotte

Zimbabwe
1 review
0 helpful votes
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Was the best and fast service ever
August 10, 2024

Straight forward app with no complications at all with detail

Date of experience: August 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Anesu Chiomadzi,

Thanks for sharing your experience! I'm thrilled to hear you found our app easy to use. We strive to make the unlocking process as straightforward as possible for our customers.

Since your order status shows "Unlock Complete," that means you're all set to use your iPhone 11 with your desired network! If you have any questions or run into any issues with setup, please don’t hesitate to reach out.

Enjoy your unlocked phone!

Best,
Charlotte

Ecuador
1 review
0 helpful votes
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Excelente servicio
August 10, 2024

Nunca pensé que se me desbloqueara mi teléfono móvil, siempre hay páginas que estafan,pero esta página es super genial y muh efectiva muchas gracias ya puedo utilizar sin ningún problema mi celular

Date of experience: August 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Mauro, ¡muchas gracias por tus comentarios! Me alegra saber que consideraste que nuestro servicio es confiable y eficaz para desbloquear tu Galaxy S23 Ultra. Tu confianza en nosotros significa mucho y nos alegra haberte podido ayudar a que tu teléfono vuelva a funcionar. Si tienes más preguntas o necesitas ayuda, no dudes en comunicarte con nosotros. ¡Disfruta usando tu teléfono desbloqueado! Saludos cordiales, Charlotte

GB
1 review
0 helpful votes
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Easy and quick
August 10, 2024

Very easy instructions and quickly done. Thank you and will definitely use and recommend you.

Date of experience: August 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Jaskirren Bains-kalic,

Thank you so much for your kind review! We're thrilled to hear that you found our instructions easy and our service quick. It's great to know that our website's professionalism caught your attention and helped you in making your decision.

If you have any further questions or need assistance with your unlocked Samsung Galaxy A21s, feel free to reach out. We're here to help, and we appreciate your recommendation!

Best regards!

GB
1 review
0 helpful votes
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Unlocking my phone
August 10, 2024

A quick and easy service to unlock my EE phone as EE were very unhelpful with the unlocking process. MobileUnlocks performed all the checks needed to ensure the phone wasn't stolen and they kept me informed constantly.
The only issue was that they didn't specify the full price which cost another £26 on top of the £10 checks but I needed my phone unlocked quickly and was prepared to pay rather than the messing about with EE. The whole process took about 1 hour and a half.

Date of experience: August 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi David,

Thank you for your review! I'm glad to hear that the unlocking process was quick and that we could assist you when EE let you down. I want to clarify that all costs, including the additional £26 for the standard unlock, are outlined on the checkout page before you finalize your purchase. Unfortunately, all phones require an eligibility check first, followed by the unlocking payment.

If you have any questions about the codes provided or need further assistance, please don’t hesitate to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
Follow J Y.
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First time unlocked the phone, and a great service.

Date of experience: August 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi J Fallon,

Thank you for taking the time to share your experience! We're thrilled to hear that you found our service to be great and that you appreciated the expertise we offer. Unlocking your Galaxy Z Flip5 opens up a world of possibilities, letting you choose the mobile provider that fits your needs best.

If you have any further questions or need assistance as you explore your options, feel free to reach out. We're here to help ensure you have the best experience possible!

Best,
Charlotte

GB
1 review
0 helpful votes
Follow Sukhbinder I.
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Phone unlocking service
August 10, 2024

Unlocking my phone was very easy and done within 30 minutes. Although it cost more than I thought it would, the service was quick.

Date of experience: August 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Sukhbinder Kaur,

Thank you so much for your feedback! I'm glad to hear that you found the unlocking process quick and easy. I understand that the costs can be a surprise sometimes, but all charges are clearly outlined during the checkout to provide full transparency.

If your Samsung Galaxy S9+ isn't prompting for the unlock code, please remember that you may need to consider a Remote USB unlock to complete the process. Don't hesitate to reach out if you have any further questions!

Best wishes,
Charlotte

Mexico
1 review
0 helpful votes
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Excelente servicio
August 10, 2024

Fue un poco tardado el proceso, pero finalmente todo resultó muy satisfactorio, lo recomiendo al 100

Date of experience: August 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Didi Card, ¡Muchas gracias por tus amables palabras y por la recomendación! Nos alegra saber que nuestro servicio te resultó satisfactorio. Es genial saber que los comentarios positivos inspiraron tu confianza en nosotros. Si tienes alguna pregunta o necesitas ayuda con tu proceso de desbloqueo, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! ¡Saludos!

Alabama
1 review
0 helpful votes
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Life saver
August 9, 2024

Great and fast customer service I would definitely recommend

Date of experience: August 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Tina Wilkinson,

Thank you so much for your positive feedback! We're thrilled to hear you found our service fast and easy. Your satisfaction truly matters to us, and we appreciate you recommending us to others. If you have any further questions or need assistance with your iPhone unlock, feel free to reach out. We're here to help!

Best regards!

Puerto Rico
1 review
0 helpful votes
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Unlocked 8plus
August 9, 2024

Amazing and easy experience.
Only took about 2 days and we were updated the whole time.

Date of experience: August 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Erin,

Thank you so much for your wonderful review! We're delighted to hear that your experience was amazing and easy, and that you appreciated the updates throughout the process. It's great to know you chose us based on positive feedback!

If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
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Yes, it's real, it works
August 9, 2024

After buying an "unlocked" iphone11 that clearly wasn't when I received it, I thought all was lost and being the most sceptical person ever I took a punt on MobileUnlocks. Literally, within 20 mins it's now unlocked and accepting my old SIM.
I couldn't be happier. Let me say this one more time - this is not a scam.

Date of experience: August 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Guy Pearson,

Thank you for your wonderful review! We’re thrilled to hear that your iPhone 11 is now unlocked and you're back in action with your old SIM. Your trust in us means a lot, and we are rooting for you as a satisfied customer!

If you have any questions or need further assistance in the future, please feel free to reach out. We’re here to help!

Best regards,
Charlotte

New York
1 review
0 helpful votes
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Eficiencia y confiabilidad
August 9, 2024

Excelente servicio, confiable; todo fue claro y super rapido. Liberaron mi iphone 13 que ni la misma compañia de tmobile pudo hacerlo. Ellos hicieron todo lo posible para resolver. Gracias! Muy agradecido

Date of experience: August 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola José, ¡muchas gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia tan positiva con nosotros y que pudimos desbloquear tu iPhone 13 cuando T-Mobile no pudo. Es genial saber que nuestro servicio y comunicación clara cumplieron con tus expectativas. Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Agradecemos tu confianza en nosotros! Saludos, Charlotte