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MobileUnlocks

3.5

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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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2,239
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8,297 reviews

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Massachusetts
1 review
0 helpful votes
Follow Sergio J.
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Faster and easy
October 14, 2024

Base on my experience it was simple all you have to do is wait.

Date of experience: October 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Sergio,

Thanks for your review! I'm glad to hear you found the unlocking process straightforward. Your order status is currently "Unlock Complete," which means your iPhone 13 Pro Max should be good to go.

If you have any questions about completing the unlock or need further assistance, feel free to ask. We're here to help!

Best,
Charlotte

Canada
1 review
0 helpful votes
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Really appreciate it
October 13, 2024

My phone was locked and am so happy I can use it again...keep on the good works

Date of experience: October 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Rick Joseph,

Thank you for your kind words! We're thrilled to hear that your Galaxy A53 5G is now unlocked and ready to use. Your satisfaction really means a lot to us, and we appreciate you choosing our service based on great reviews and our advertisement.

If there's anything more we can help you with in the future, or if you have any questions, just let us know. Keep enjoying your unlocked phone!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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IPhone 11 Unlock
October 13, 2024

Great fast service. Phone was unlocked quickly with no fuss.

Date of experience: October 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mr. Strachan,

Thank you so much for your wonderful review! We’re thrilled to hear that you found our service fast and efficient. It’s great to know that your iPhone 11 was unlocked without any hassle.

If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your support and look forward to helping you again!

Best regards,
Charlotte

Argentina
1 review
0 helpful votes
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Cumple su cometido
October 13, 2024

Aún cuando tuve que esperar casi una semana, finalmente llegó el código de desbloqueo correctamente.
Lo que si deberían hacer es informar correctamente en su página de inicio el costo final del desbloqueo.

Date of experience: October 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Pablo, ¡Gracias por compartir tu experiencia! Me alegra saber que el código de desbloqueo finalmente llegó correctamente. Entiendo que la espera y la incertidumbre pueden ser frustrantes, y agradezco tus comentarios. Con respecto a los costos, todos los cargos se detallan en la página de pago antes de la compra, incluidos los pagos necesarios para la verificación de elegibilidad y el desbloqueo. Estamos verdaderamente comprometidos con la transparencia y tomaremos en cuenta tu sugerencia para mejorar nuestra comunicación. Si tienes más preguntas o necesitas ayuda con el proceso de desbloqueo, no dudes en comunicarte con nosotros. Queremos asegurarnos de que tengas una experiencia sin problemas. ¡Gracias por elegirnos! Saludos, Charlotte

Spain
1 review
0 helpful votes
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Perfecto
October 13, 2024

Todo ok y esperando disfrutar de mi 14 pro max
España

Date of experience: October 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Ral Paez, ¡muchas gracias por tus comentarios! Me alegra saber que estás deseando disfrutar de tu iPhone 14 Pro Max. Dado que el estado de tu pedido es "Desbloqueo completo", ahora deberías poder usar tu dispositivo como corresponde. Si tienes alguna pregunta o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! ¡Disfruta de tu teléfono desbloqueado! Saludos, Charlotte

GB
1 review
0 helpful votes
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Recommend
October 12, 2024

Unlocking my phone Samsung A20e with this company was incredibly smooth. Didn't expect it going to be so quick. Now my phone works perfectly with all networks and the service quality is amazing. I am really glad that i found Mobile Unlocks. I can honestly recommend 👌

Date of experience: October 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi M Tomczyk,

Thank you so much for your fantastic review! We’re thrilled to hear that your experience unlocking your Samsung Galaxy A20e was smooth and that it’s now working perfectly with all networks. Your recommendation means a lot to us!

If you have any other questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Where you go faster than easy
October 12, 2024

Really god clear instructions fast easy Very good would rank a recommend

Date of experience: October 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Adam,

Thank you for your positive feedback! I'm glad you found the instructions clear and the process easy. It sounds like you're making great progress with unlocking your HUAWEI P Smart 2020. Since your status is "Unlock Complete," you should be all set to enjoy your unlocked phone!

If you have any further questions or need assistance, feel free to reach out. We're here to help!

Best regards,
Charlotte

Oregon
2 reviews
0 helpful votes
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Good Service but Read the Fine Print
October 12, 2024

This popped up in a featured ad in a Google search. It wasn't clear to me that the initial charge billed to my card was only to "see if my phone could be unlocked." The additional charge to do the actual unlocking was a surprise. I realize now the "fine print" disclosed that, if I had taken the time to read it... That said, I received the code promptly via email, had my phone unlocked within 24 hours and all is well today.

Date of experience: October 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi John,

Thank you for sharing your experience! I understand that the initial charge for the eligibility check can be a bit confusing, but I'm glad to hear you received your unlock code promptly and have successfully unlocked your phone. We do aim to provide all the necessary information upfront on our checkout page, and we appreciate your feedback. If you have any more questions or need assistance in the future, feel free to reach out!

Happy unlocking!

GB
1 review
0 helpful votes
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Great and quick service!
October 12, 2024

I was expecting a scam. To my surprise, everything worked perfectly. First, you pay for a check to verify they can unlock your phone; later, if your phone passes that check, you pay for it to be unlocked. It worked beautifully, very quickly and had zero hustle!

Date of experience: October 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Javiera,

Thank you for your wonderful feedback! I’m thrilled to hear that everything went smoothly with your unlock process. Our eligibility check and the subsequent unlocking payment are designed to ensure that you only pay for services that can actually work for your phone. It’s great to know we helped make your experience easier compared to the O2 webpage.

If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your unlocked iPhone 13 Mini!

Best,
Charlotte

GB
1 review
0 helpful votes
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Quick and Efficient Service
October 12, 2024

I had to unlock my son's phone urgently, did not know / remember that it was locked... Mobileunlocks were excellent in quickly unlocking the phone for us ( Samsung S10+)

Date of experience: October 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Ritesh,

Thank you for your feedback! I’m glad to hear that you found our service quick and easy for unlocking your son's Samsung S10+. It's great to know that our website's usability and positive reviews helped you choose us!

If you have any further questions or need assistance with anything else, feel free to reach out. We’re here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Review
October 12, 2024

Phone is now unlocked so this service works. Did not take very long at all. If you read the small print you get charged twice.First charge is £11.99 for a search fee. Second charge £26 is for the unlock code. So not a very cheap service. £38 altogether. If you fill in this review you get £10 back, so a total charge of £27.99. Be prepared.

Date of experience: October 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Simon,

Thank you for taking the time to share your experience. I’m thrilled to hear that your Samsung Galaxy A8 (2018) is now unlocked!

I completely understand your concern about the costs. Just to clarify, the £11.99 charge is for the Eligibility Check, which is essential to determine if your device can be unlocked, followed by the £26 unlock fee. These costs are outlined during the checkout process to provide transparency right from the start.

If you have any questions or need further assistance, feel free to reach out. Enjoy your newly unlocked phone!

Best,
Charlotte

GB
1 review
0 helpful votes
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A+++++
October 11, 2024

Needed my phone unlocked samsung a52 sorted within the hour excellent service would recommend to anyone who needs this service 5 stars 🌟

Date of experience: October 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Marc,

Thank you so much for your fantastic review! We're thrilled to hear that you found our service excellent and that we could help you unlock your Samsung Galaxy A52 5G. Your recommendation means the world to us! If you have any more questions or need further assistance in the future, don’t hesitate to reach out.

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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Genuinely, do it.
October 11, 2024

I was a little skeptical at first, not having ever had a phone unlocked online, rather than going in store, but, I thought I'd give it a try.
Phone was unlocked within an hour, ready for any sim to be entered.
Genuinely, if you need a phone unlocking, use these guys, trust me.

Date of experience: October 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Ashley,

Thank you so much for sharing your experience with us! We're thrilled to hear that your Huawei P20 Lite was unlocked quickly and that you found our service to be the most affordable option. It’s reassuring to know that we could help you get your phone ready for use with any SIM.

If you have any further questions or need assistance with anything else, please don’t hesitate to reach out. We're here to help!

Best,
Charlotte

Nigeria
1 review
0 helpful votes
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My iPhone 15 pro max
October 11, 2024

I recently had my iPhone 15 Pro Max unlocked, and I couldn't be happier with the process and the results! Initially, I was a bit apprehensive about unlocking my phone, but the service I used made it incredibly straightforward and hassle-free.
The instructions were clear and easy to follow. I simply provided my phone's IMEI number and a few other details. The customer support team was very responsive and answered all my questions promptly, which gave me confidence in their service.
The unlocking process itself was quick. Within a couple of days, I received confirmation that my phone was unlocked. I tested it with a different carrier, and it worked perfectly! Now, I have the freedom to use my iPhone 15 Pro Max with any carrier I choose, which is especially useful for traveling.
Overall, I highly recommend this service to anyone looking to unlock their iPhone. The process was smooth, the support was excellent, and the results were exactly what I hoped for. Five stars!

Date of experience: October 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Thank you so much for your wonderful review! 🌟 We're thrilled to hear that your unlocking experience with your iPhone 15 Pro Max was smooth and hassle-free. It's great to know that our instructions and customer support met your expectations. We truly appreciate your recommendation and are here if you need anything in the future. Enjoy the freedom of using your phone with any carrier!

GB
1 review
0 helpful votes
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Great service
October 11, 2024

Needed to unlock my old Hauwai Mate 20 Pro as it was locked to Vodafone. Didn't have a clue how to do it and didn't want to have to drive to a town for help.

Quick Google and found this service. Extremely useful and have an unlocked mobile

All the instructions were easy to follow - even for a very non technical person. Handy email updates and instructions to follow. Bearing in mind I had lots of other chores to do at the same time, I kept forgetting how far through the process I'd gotten. Straight away, an email was in my inbox with the next instruction

Highly recommend as an unlocking service. Very pleased

Date of experience: October 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Lady Elizabeth,

Thank you so much for your lovely review! We’re thrilled to hear that you found our unlocking service easy to use and that the instructions helped you along the way.

If you have any further questions or need assistance with anything else, please feel free to reach out. We're here to help!

Best regards!

GB
1 review
0 helpful votes
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Easier than expected
October 11, 2024

I was dubious about the unlocking process having heard tales of it potentially being expensive, complex, long-winded and time consuming. However despite it costly a little more than initially expected (due to hubby not reading the small print!) the process itself took just over 2 days with the ability to monitor progress. The changeover itself was relatively simple once we reread instructions and the unlock code worked immediately.

Date of experience: October 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Steve,

Thank you for sharing your experience with us! I’m delighted to hear that the unlocking process went smoothly for you after a bit of re-reading. We appreciate your patience as you navigated through the instructions.

It’s great that you chose us to help you unlock your Galaxy S23, especially for the convenience of using a data SIM abroad. If you have any more questions or need further assistance as you set up your new options, feel free to reach out. We're here to help!

Happy travels and enjoy the flexibility of your unlocked phone!

Best regards,
Charlotte

California
1 review
0 helpful votes
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Did what I paid them to do.
October 11, 2024

Decided to take a chance with their service. Phone was successfuly unlocked. Took less than 48 hours.

Date of experience: October 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Keith,

Thank you so much for your positive feedback! We're thrilled to hear that your iPhone 13 Pro was successfully unlocked in less than 48 hours. Your choice to go with MobileUnlocks based on customer reviews means a lot to us, and we're grateful to have you as a customer. If you need any further assistance or have questions in the future, feel free to reach out!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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So Simple To Unlock My iPhone
October 10, 2024

I have an iPhone 6s, but it was locked to EE. After using Mobile Unlocks' easy-to-use service, it was unlocked within an hour! I couldn't recommend this service more!

Date of experience: October 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Kevin Needham,

Thank you so much for your feedback! I'm glad to hear that you found our service easy to use. If you're experiencing any issues with your iPhone 5S unlock, please remember that your order status is "Unlock Complete." Everything is properly set up for you to enjoy your unlocked phone with any compatible carrier.

If you have any additional questions or need help with anything else, feel free to ask!

Best regards!

GB
1 review
0 helpful votes
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Network unlock
October 10, 2024

Everything working great.I was surprised when got 2 bills to pay,but it was not so big,it was worth it.Very nice explanation of guidance was sendet on email, easy to follow,an vola,now my phone unlocked, and im so happy

Date of experience: October 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mr. Jaroscuk!

Thank you so much for your wonderful feedback! We're thrilled to hear that your Samsung Galaxy S10e is unlocked and that the guidance we provided was easy to follow. We understand that seeing multiple payments can be surprising at first, but they're necessary steps to ensure a successful unlock.

Your initial payment for the Eligibility Check and the subsequent unlock payment help us provide the best service possible. If you have any questions or need further assistance, feel free to reach out. Enjoy your newly unlocked phone!

Best wishes,
Charlotte

California
1 review
0 helpful votes
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Great, will recommend it, hundreds per cent reliable

Date of experience: October 10, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Stefano,

Thank you so much for your positive feedback! We're thrilled to hear that you found our service reliable. We always appreciate when customers recommend us!

If you have any other questions or need assistance with anything else, feel free to reach out. We're here to help!

Best,
Charlotte