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MobileUnlocks

3.5

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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 3.5 stars from 2,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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8,297 reviews

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GB
1 review
0 helpful votes
Follow Mr E.
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Brilliant
October 29, 2024

I found the who thing brilliant sitting in my own home and sorting out old phone getting unblocked for any network sim was so easy.I would recommend this service to everybody.

Date of experience: October 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mr. Scott,

Thank you so much for your kind words! We're thrilled to hear you found the process of unlocking your phone easy and convenient from home. It's great that you chose us based on our competitive pricing, and we truly appreciate your recommendation.

If you have any further questions or need assistance in the future, feel free to reach out. Enjoy using your unlocked Samsung Galaxy J4+!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Simple phone unlock
October 29, 2024

Did not realise our phone was locked until we changed mobile SIM. Simple Google search found this site and we achieved the unlock in 2 hours as promised.
2 stages, verifying the phone and then unlocking. Code worked first time and would recommend as a simple fix.

Date of experience: October 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Cheryl,

Thank you so much for your positive review! We’re thrilled to hear that you found our service straightforward and efficient. It’s great to know that the unlock code worked perfectly for you!

If you have any more devices to unlock in the future, or if you need assistance with anything else, don't hesitate to reach out. We’re always here to help!

Best wishes,
Charlotte

Poland
1 review
0 helpful votes
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Samsung s23 Ultra network lock
October 29, 2024

Very fast service. You don't need to do anything. They will do all by themselves. Finished then I expected

Date of experience: October 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Khasanboy,

Thank you so much for your kind words! We're thrilled to hear that you found our service fast and secure. Since your order status is "Unlock Complete," you should be all set to enjoy your Galaxy S23 Ultra unlocked. If you have any questions about the unlocking instructions or anything else, feel free to ask. We're here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow Robert J.
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Excellent service
October 28, 2024

Sent by Copilot:
I recently had the pleasure of using MobileUnlocks to unlock my iPhone, and I couldn't be more satisfied with the service. From the moment I reached out, their team was incredibly responsive and helpful, answering all my questions promptly. The process was straightforward and transparent, with clear instructions provided at each step. Within a short period, my phone was successfully unlocked, allowing me to switch carriers without any issues. The efficiency and professionalism displayed by MobileUnlocks made the entire experience stress-free and enjoyable.
What stood out the most was the excellent customer support. Despite my initial concerns about the legitimacy of online unlocking services, MobileUnlocks proved to be trustworthy and reliable. They kept me informed throughout the process with regular updates, which greatly reassured me. The cost was reasonable, especially considering the high quality of service provided. I highly recommend MobileUnlocks to anyone in need of unlocking their mobile phone – their expertise and dedication to customer satisfaction are truly commendable.

The unlocking process with MobileUnlocks was impressively quick. It took just a few days from the time I submitted my request to when my phone was fully unlocked. The efficiency of their service really stood out and made the entire experience hassle-free.

Date of experience: October 28, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Robert,

Thank you for your feedback! I'm delighted to hear that your iPhone 8 Plus unlocking process was quick and hassle-free. We strive to provide clear instructions and excellent customer support, and it's great to know that you appreciated that.

If you have any further questions or need assistance, don't hesitate to reach out. Enjoy your newly unlocked phone!

Best wishes!

GB
1 review
0 helpful votes
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Unlocking Samsung A6
October 28, 2024

A very easy unlocking experience.
Having never unlocked a phone before via the Internet I wasn't sure if it would work

But I can honestly say it was very straight forward and the instructions on what I needed to do was very clear and straight forward.

I wouldn't hesitate to unlock a phone again if I needed to with these people

Date of experience: October 28, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mr. Bellamy,

Thank you so much for sharing your positive experience! We're thrilled to hear that you found our unlocking process straightforward and easy to follow. It’s always our aim to make things as simple as possible for our customers.

If you have any further questions or need assistance in the future, feel free to reach out. We’re here to help!

Best regards!

GB
1 review
0 helpful votes
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Was not unlocked! Kept asking for Vodaphone Simcard. I told you via e-mail to no avail!
In frustration with you, I had to pay someone else to unlock it. So you owe me a refund!

Date of experience: October 28, 2024
GB
1 review
0 helpful votes
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Exactly what it says in the site
October 27, 2024

Good fast experience
My only concern would be you initially pay £11.99 assuming your phone would be unlocked but this just gives you an in depth report of your phone you then have to pay a further £26.99 to get your unlock code
So it cost £39 total but I mean I think this is still a reasonable price and a fast process I had a unlocked phone in around 20 min
Dan liverpool

Date of experience: October 27, 2024
GB
1 review
0 helpful votes
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The process took about 6 days in total probably due to Vodafone, despite me getting a little angry actually a lot, i have to say Mobile unlocks where very professional and did reply every time.My phone is unlocked al all is good.

Date of experience: October 27, 2024
GB
1 review
0 helpful votes
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Fast unlock, great service
October 27, 2024

Unlocked my iPhone 11 Pro Max.
The process was fast, taking no longer than 5 minutes. Now, I can use my phone on any network without risking losing my warranty.

Date of experience: October 27, 2024
GB
1 review
0 helpful votes
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Great service
October 26, 2024

Fast, easy to use service. Spot on, would recommend to anyone looking to get their phone unlocked.

Date of experience: October 26, 2024
GB
1 review
0 helpful votes
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Great
October 26, 2024

Great great great great great. Great great great great grea

Date of experience: October 26, 2024
GB
1 review
0 helpful votes
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IPhone unlock
October 26, 2024

Took less than 10 minutes to unlock the phone. Very happy I'm able to use the iPhone with my old SIM

Date of experience: October 26, 2024
GB
1 review
0 helpful votes
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Solved a problem
October 26, 2024

I was sceptical at first, but needn't be as the process was seamless for my father-inlaws new locked phone.
Switched over from EE, who were absolutely useless, to O2 and all is working brilliant, thank you.

Date of experience: October 26, 2024
Ireland
1 review
0 helpful votes
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Samsung S8
October 26, 2024

Great service, was able to get my phone unlocked, was costly, but we'll worth it.

Date of experience: October 26, 2024
Canada
1 review
0 helpful votes
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Unlocking my phone.
October 25, 2024

It was definitely an interesting experience. After reading all the reviews about how good and fast the service was,I was excited to get my phone unlocked. But it took 11 days to receive the unlock codes. Yes it took a while but it worked. Truthfully, I was getting frustrated by the 4th day but the agents I was in contact with were very professional and assured me that they will get the codes eventually,my patience was appreciated. I finally got the codes and it worked immediately. The agents were grateful for my patience and apologized for the delay which I appreciated. I guess with some phones/companies, it takes quicker some longer. I am glad how the agents handled it,they were awesome.

Date of experience: October 25, 2024
GB
1 review
0 helpful votes
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Unlocked my iPhone X
October 25, 2024

MobileUnlocks successfully unlocked my iPhone X. It was a straightforward experience. The cost was slightly higher than I was expecting, though I suppose I should be more careful to read the small-print:T's and C's.
I did take about 4 days from start to finish which was slightly longer than I expected. However, I am pleased. The live update screen was useful to know my progress and reassured me that the task was being carried out.

Date of experience: October 25, 2024
GB
1 review
0 helpful votes
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Excellent
October 24, 2024

Took about 40 mins and my phone was unlocked and ready to use. I now have a happy child with a phone he can use.

Thank you

Date of experience: October 24, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Miss Davison,

Thank you for your review! I’m so glad to hear your iPhone 8 is unlocked and that your child is happy with the phone. It’s wonderful that you chose us based on our positive reviews; we truly appreciate your support.

If you have any more questions or need further assistance, feel free to reach out. Enjoy your newly unlocked phone!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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First class service
October 24, 2024

Very fast service and explained what is happening all the way through. Would secretly recommend the service.

Date of experience: October 24, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi David,

Thank you so much for taking the time to leave such positive feedback! We’re thrilled to hear that you found our service fast and informative. It’s great to know that the reviews helped you choose us!

If you have any questions or need further assistance, feel free to reach out. We’re here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Samsung Galaxy a6
October 24, 2024

Good stuff helping my unlock my phone Samsung Galaxy a6 by sending unlocking code

Date of experience: October 24, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Aj Cenarski,

Thank you for your kind words! I’m glad to hear that you’re satisfied with the speed of our service as we strive to assist our customers promptly.

I noticed you mentioned having some trouble with your Samsung Galaxy A6. Since your order status shows "Device doesn't prompt for unlock code," it might be that the device is not able to accept an unlock code due to it not prompting for one. Please check if you’re using an incompatible SIM card, as this could be the reason.

If you're still facing issues, I encourage you to proceed with our Remote USB Unlock service, as we can help you through that process. Let us know if you need any assistance!

Best regards!

Latvia
1 review
0 helpful votes
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Unlock Samsung A05s
October 24, 2024

I received the code, but I had to wait for a while. No matter what they do a great work.

Date of experience: October 24, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Martins,

Thank you for your kind words! We're glad to hear that you received your unlock code and appreciate your patience during the process. We understand that waiting can be frustrating, but we strive to deliver the best service possible.

If you have any questions or need further assistance unlocking your Galaxy A05s with the codes provided (NCK=54124847, MCK=26047594), just let us know. We’re here to help!

Best regards,
Charlotte