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MMOGA

2.9

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MMOGA Reviews Summary

The company has garnered significant negative feedback, primarily centered around poor customer service and invasive verification processes that many customers find unacceptable. Complaints include unresponsive support, issues with receiving purchased items, and demands for personal information that raise concerns about identity theft. While a few customers report satisfactory experiences with quick transactions and product delivery, these are overshadowed by the prevalent sentiment of distrust and frustration. Overall, the company's reputation is marred by a lack of accountability and reliability, leading to strong recommendations to avoid their services.

This summary is generated by AI, based on text from customer reviews

service
55
value
55
shipping
52
returns
48
quality
52

We monitor reviews for authenticity

Australia
1 review
12 helpful votes
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I ordered a Windows 7 key from them, attracted by the cheap price. Normally I'm conscientious about checking reviews of places I haven't used before, but I was in a hurry, and neglected to do so this time. A mistake! Bad reviews everywhere!

After being very quick to charge my card, they sent me a ridiculous "verification" form. Poorly written, with glaring mistakes, there was no way I was going to sent them a photo of my passport! I replied back, politely, but firm, and let them know that I would not expose myself to identity theft, and please cancel & refund. Of course, they pushed back and suggested that I really should fill in the form, but I stood my ground, and eventually they agreed to refund.

I was worried that I would never see my refund, and I would have to contact my credit card company, but it did come through a week later.

Date of experience: September 5, 2014
Malta
2 reviews
15 helpful votes
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I ordered a simple 5 pound psn card from the site. Being promised 10-15 minute to deliever to my email, and only costing 6 euro, I figured it was a good deal. However, when I ordered it, what I found in my email was a 'request' to verify that I had indeed bought the item (even though I bought it through paypal which verified that very thing. Not only that, but the verification consisted of me having to fill out a PDF file with personal details, take a picture of my ID card AND a picture of me holding the ID card.
For starters, this rediculous policy should be known to you BEFORE you buy. Of course, I didn't want to waste my time doing this, and so I tried contacting them by going to their online customer service. I was only greeted by a long que which after 2 HOURS of waiting, I was still in the virtual line. At this point, I got fed up. I opened a dispute with paypal, and I sent them an email that I had done so and that I request a refund immediately due to their incredibly idiotic policy.

To their very little credit, they replied shortly there after offering me apologise and excuses as to why their policy is necessary, and then they told me that they will bypass the policy and give me the code if I wanted, or offer a refund (what's the point of the policy if it can be so easily bypassed then?)

I opted to get the code which I did. But needless to say, I won't be buying from there again. Its a waste of your time, and a hassle. There are far better sites out there. Remember to do your research before buying from a site, if I did I wouldn't have ended up in such an annoying situation.

Date of experience: August 30, 2014
GB
1 review
8 helpful votes
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Purchased coins from here yesterday, 1,000,000 for Xbox One Fifa 14. After around 6h 30m they came through so they took a bit longer than i expected but still came. Very good website easy to use recommend to anyone.

Date of experience: August 30, 2014
GB
1 review
4 helpful votes
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Although I saw some negative reviews, I went ahead and brought £2.50 worth of android FIFA ultimate team coins and they were delivered within 15 mins and I didn't have any problems with the site. I recommend it for people buying at this site in the future, at the very least the android FIFA coin section.

Date of experience: August 27, 2014
Canada
1 review
10 helpful votes
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Same for me
August 22, 2014

Same for me. I bought a windows licence, paid with my credit card and then they ask me to send them all sorts of personal information. Ridiculous!
They then ask to call me back. I entered my cell phone and house number without any success. They said my phone numbers were invalid!

I finally had to call my credit card to cancel the payment! What a scam. Lost way too much time on this.

DO NOT BUY FROM THIS SITE!

Date of experience: August 22, 2014
Romania
1 review
6 helpful votes
Follow Boscuta C.
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Bought a code for ps2. They asked for pictures of my id with me next to it. And alot of personal information. I said i whant a refund. But they just stole my money and im still waiting for the refund/

Date of experience: August 21, 2014
NL
2 reviews
11 helpful votes
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After you pay for a product you have to send them your personal ID and a photo of yourself verifying that it's really you. Instead of them telling you this before you pay for the product you are forced to send them your personal information after you've already payed. This website is a scam. DO NOT BUY FROM THIS WEBSITE.

Date of experience: August 14, 2014
Germany
1 review
4 helpful votes
Follow Shazia G.
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Bought a diablo3 key there and paid with paypal. I received an e-mail telling me that I need to get verified because of fraud with paypal accounts. They have a site where you can enter a phone number and call you. The first time it didn't work because their telephone computer didn't accept the digit I entered. I tried it again and everything worked fine. Got my code 5 minutes after that succesfull call. Happy customer.

Date of experience: August 8, 2014
GB
1 review
5 helpful votes
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I recently brought Arma 3 from the website, the website says delivery within minutes. After around 1 hour or so i begin thinking " where the hell is my code? ", but decided to be patient and wait. After 6 hours I, i got rather annoted and decided to go to live support however they were Offline, so i emailed them.

Later on in the day which is around 8 hours later, i recieved an email to verify by sending ID and then the ID next to my face, which i done. And after awhile i went to bed, thinking ill get my code tomorrow, WRONG.

So i decided to go to live support which was online, clicked it and there was a Que of 78, i thought it would take 30 minutes to an hour until my turn so i waited, this was at 12, it is currently 7, after 7 hours of waiting I still haven't talked to the damn live support.

At this point i just want a refund, go to a proper site and play £5 or so more, instead of putting up with this nonsense. However based on previous reviews im not sure i will even get my refund and how long i will have to argue with the live support until they give me a refund.

Date of experience: August 7, 2014
Brazil
1 review
8 helpful votes
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Never buy from this site, they are scams just take your money and don't supply, this site should be closed down, solicitors and trading standards are involved now...

Date of experience: August 2, 2014
Washington
2 reviews
8 helpful votes
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This site is a joke! I bought Guild Wars 2 from them and they sent me an email stating they needed me to verify by filling out a PDF, which also required a hand signature. I emailed them back and told them I do not have a printer or scanner so they reply and say I can just send a photo of my photo id and a picture of my face with the same id. Sounds easy right? It was! Until they replied that my photos were too blurry, I took more, and more and more. I sent 2 different ones of my I. D, 5 of my face with my I. D and got the same reply every time. I requested a refund about 4 times and still got nothing, I ended up having to open a dispute through PayPal. I would rather pay full price for anything digital than get anything at even 1/4 of the price from these guys! Save yourself some stress and time and go to greenmangaming or amazon!

Date of experience: July 31, 2014
New Jersey
1 review
5 helpful votes
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I bought fifa coins from there three times. If you use paypal they require a verification but then you can request for a phone verification. I've used this site multiple times and it's the only one I use.

Date of experience: July 25, 2014
GB
1 review
4 helpful votes
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Ordered from them a few steam games and never got any of them. More than 100$ are missing from my account and paypal won't help me get them back since they are virtual goods. These people ask for personal and sensitive data in order to commit fraud. I have reported them to my local police station where an officer assured me an investigation is on the way as this isn't the first time these crooks have scammed people out of their hard earned money.

Date of experience: June 29, 2014
Belgium
1 review
4 helpful votes
Follow Wouter J.
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First i didnt get the code within the first 30 minutes but there was a mail in my spam folder saying that i needed phone verification because of paypal so i did that and after that i immediatly got the psn code that was working so good after all guys!

Date of experience: June 29, 2014
Canada
1 review
8 helpful votes
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I was looking to buy fifa 14 ultimate team coins. After making my payment of about 88$ i got an email saying i need to send a photo of my passport including all my personal info with a picture of me. I never ended up getting my coins and they never emailed me back. DON'T WASTE YOUR MONEY!

Date of experience: June 28, 2014
GB
2 reviews
9 helpful votes
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DO NOT WASTE YOUR MONEY!
Sent unusable credit. Purchased a 'download code' for a game, paid in pounds but received codes for credit in euros. Useless for a UK account but they wont accept this even though Microsoft confirmed we are right.
TO MMOGA - YOU'VE CHEATED AN 8 YEAR OLD BOY OUT OF HIS BIRTHDAY MONEY... SHAME ON YOU.

Date of experience: June 12, 2014
GB
1 review
3 helpful votes
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Well layed out website. Very user friendly. Also super fast on the fifa 14 coins I bought got the within a matter of minutes will be using Mmoga again In the future. Would reccomend them to anyone.

Date of experience: June 9, 2014
GB
1 review
2 helpful votes
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I Had a few problems with the site but the support team was absolutely brilliant and helped me throughout they're the ones that make the site brilliant.

Date of experience: June 8, 2014
GB
1 review
0 helpful votes
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I think the prices for x-box 360 fifa coins are to expensive plus it is the end of the season.

Date of experience: June 7, 2014
GB
1 review
2 helpful votes
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I have bought fifa coins and games from MMOGA. It is a very reliable website. I got the fifa coins about 10 minutes after I ordered them and I got working Call of Duty Ghosts (PC) and Call of Duty Black Ops 2 (PC) codes within 2 minutes of ordering them! MMOGA is cheap, trustworthy, reliable and I would recommend it to anyone. Thinking about buying something from MMOGA.co.uk? If so do it!

8th June 2015 Edit: There are many people writing bad reviews for MMOGA, however, I have been buying games and dlc from them since I wrote this review and I have had no problems at all.

Date of experience: June 4, 2014