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MMOGA

2.9

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MMOGA Reviews Summary

The company has garnered significant negative feedback, primarily centered around poor customer service and invasive verification processes that many customers find unacceptable. Complaints include unresponsive support, issues with receiving purchased items, and demands for personal information that raise concerns about identity theft. While a few customers report satisfactory experiences with quick transactions and product delivery, these are overshadowed by the prevalent sentiment of distrust and frustration. Overall, the company's reputation is marred by a lack of accountability and reliability, leading to strong recommendations to avoid their services.

This summary is generated by AI, based on text from customer reviews

service
55
value
55
shipping
52
returns
48
quality
52

We monitor reviews for authenticity

GB
1 review
7 helpful votes
Follow Fred S.
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Awful
May 5, 2015

I ordered my coins 8 hours ago. Even though they said 6 hours max i have still not recived them. The only reply i recived was telling me to be patient. Dont use this site. U7 buy delivers within an hour, much better site.

Date of experience: May 5, 2015
Australia
1 review
11 helpful votes
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mmoga.com You haven't heard the last of me.

I was in a rush to buy h1hz, and unfortunately fell into the trap of buying from these guys. As soon as they sent me that bogus verification form, i filed a dispute, and immediately escalated it with the paypal resolution option seconds after i got the pdf, and before they could respond to my cancellation request (its been well over an hour as i type this)

I also sent paypal a copy of the pdf (same one i'm posting as photos).

---------------------------------------------------------------------------------------------------------------------------------
UPDATE: Within five hours of the contacting paypal via resolution team, they reversed the payment, and i received the refund in under six days.

Then mmoga sent me a letter saying the following:

"Hello,

We hereby confirm both the cancellation of your order as well as the refund of your payment.

Hint:
Payments made using Ukash or Bank transfer don't require verifications."

It's next to impossible to recover your money if you choose bank transfer. Not to mention choosing bank transfer requires you to log into online banking, and sending the money to the vendor via account/BSB number. (If a payment made via this method, it's over).

Ukash refunds require alot of user information, AND you have to send the form off to them by post.

ALWAYS use paypal when purchasing games/game items etc. NEVER, i repeat NEVER use Ukash/western union for online purchases.

Review video: https://www.youtube.com/watch?v=Nq6tnCIKWKU

Date of experience: May 5, 2015
GB
3 reviews
10 helpful votes
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Terrible
May 1, 2015

I bought an account which had coins on it. They gave me all the details and when I tried to access it I couldn't get on it. I sent mmoga many emails saying what do I have to do but they wouldn't help. This site is truly a rip off and no-one should be using it.

Date of experience: April 30, 2015
Rhode Island
1 review
4 helpful votes
Follow Anis N.
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No fkin way i am going through that verification sht, to fill out forms and attach the copy of my id, i m never coming to this bs website again.

Date of experience: April 28, 2015
Estonia
1 review
3 helpful votes
Follow Mitte S.
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I have ordered ~10 FIFA Coin packages from them, received them in like 3 hours but now I ordered one, it's already been 3 days, they said they're out of stock.

Date of experience: April 28, 2015
Illinois
1 review
3 helpful votes
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This is the worst online company ever. They take your money, don't deliver the product and then ask for private information they don't need in order to "verify" you and your information. What a scam that has FRAUD oder all over it. Impossible to work with and all they care about it getting your money. Don't even think about doing business with them.

Date of experience: April 28, 2015
NL
1 review
4 helpful votes
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Bought fifa Coins, they gave me the log in things but they didnt Tell me what do to and how to do it and finally after fixing it after 7 hours... There weren't any Coins on the account! My Coins weren't diliverd! FAKE! Dont buy here! Sorry For the bad english

Date of experience: April 27, 2015
New York
1 review
7 helpful votes
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I do believe that MMOGA might fulfill some orders but for many others the order never comes and the customer service is $#*!. I've been waiting 2 days for an email back after I bought 2mil FUT coins (Mule Account) and nothing has happened. I only spent $11 so I won't get too mad it's my fault for not investigating further.]

Just reiterating– before you make the mistake of buying from these people know that it may or may not work. If it doesn't work you're pretty much screwed and you won't get your money back. I advise you to find another site, this one isn't worth it.

Date of experience: April 25, 2015
GB
1 review
7 helpful votes
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Not only did I have to wait 10 days for my coins, I receive an email saying it had been completed. Brilliant! But no... I look on my squad, they sold MY Bale, Modric and IF Isco to fund for the coins. So the coins I bought to fund for a quality player, I can't buy now as I have to buy these players back. It's an absolute joke that they think I would not notice this, especially when a black card disappears, then a gold is put in its place! I will never use these again, an absolute joke of a company and never heard so many par offs in my life.

Date of experience: April 20, 2015
New Jersey
2 reviews
17 helpful votes
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Excellent
April 19, 2015

The reviews on this site are BAD but I have bought coins 4 times from mmoga. Once via comfort buy and the other 3 where mule accounts and all the times it was completed fast and reliable I have no complains about the site.

Date of experience: April 19, 2015
Germany
1 review
4 helpful votes
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NEVEREVER AGAIN!
April 18, 2015

Waitet 2 Weeks for my 1000K Fifa Coins, which i've purchased for 50€. I currently receive Emails, that are saying, that my Account Data, which i gave them was wrong. Everytime i type in the new, right Account Data i receive the same Mail! Wish i would've read this here before i buyed from MMOGA-.-

Date of experience: April 18, 2015
GB
1 review
4 helpful votes
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Dreadful
April 11, 2015

I brought 30 pounds worth of fifa coins. They did not come for a week. When they did the account did not work and they are now not giving me a refund. Do not use their site. Use igsky instead whith capgun for 5% off. Don't just buy from them as they youtubers advertise them.

Date of experience: April 11, 2015
Belgium
1 review
4 helpful votes
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Basterds
April 8, 2015

Ive ordered 2,5mil coins via comfort trade, sunday 5th of april, still havn't gotten them, they keep sending me errors like: can't login, account doesn't exist, change password...
It has been 4 days now, I demanded that they cancelled my order and refund my money, but they keep telling me that I should wait another day, tomorrow it will be done etc.

I have a feeling ive lost my €30

Date of experience: April 8, 2015
Ohio
1 review
2 helpful votes
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I bought a mule account with 3 million coins after 2 days they finally give me the account information and it has 500 coins instead of 3 milllion absolute $#*! website and $#*! customer service and they are refusing to give me a refund 0/10 avoid this website by all costs!

Date of experience: April 7, 2015
GB
1 review
0 helpful votes
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Total bunch of crap
April 5, 2015

Dont bother with them! I bought a mule account for £15.31 last sunday and still have not recieved the account! Dont waste your time on them! Go to coins4mom there are legit

Date of experience: April 5, 2015
GB
1 review
1 helpful vote
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Do not bother!
April 2, 2015

I recently ordered the Sims 4: Get to Work, and I have paid for the game. Ever since I have received endless emails and phone calls trying to sell me the game when I have already paid and wasted my money! I even went to the live support page yesterday at around 3pm and I still have not received any support. I have asked for a refund several times and have not got my money back yet. I would not recommend using this website, look elsewhere and get the legit game and do not waste your time or money.

Date of experience: April 2, 2015
GB
1 review
1 helpful vote
Follow A E.
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Don't touch them
March 30, 2015

Ordered and paid for some software with a delivery time of 10 minutes. A week later I still haven't received it and they aren't replying to my emails. Escalated it through PayPal

Date of experience: March 30, 2015
GB
1 review
3 helpful votes
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I ordered Kaspersky Internet Security 2015 from this outfit. I had my reservations from the start because I realised they were some kind of broker, not a supplier. After I ordered using a credit card and the card security procedure went okay, I received an email saying that I had to provide a telephone number in order to undergo a security check. At this point I was very concerned and starting to think I had been scammed and now they were phishing for other information. I cautiously provided my phone number. The first call back failed. The system did not seem to recognise that I was pressing the correct key on my keypad. I then gave them a mobile number and when I answered their call there was nothing, no electronic voice, nada. So I tried one more time, thinking "if this doesn't work I'm phoning my credit card company fraud helpline". Fortunately it was third time lucky. They simply asked for a two digit code to be typed into the phone and this then activated the order. A working key to renew the software was delivered from the supplier by email instantaneously. I'm glad it worked out but this was hardly a relaxing customer experience, especially for a first time customer who is just an ordinary guy in his 50s and not a gamer or a computer geek!

Date of experience: March 28, 2015
Germany
1 review
3 helpful votes
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Scammer
March 24, 2015

These guys are selling keys, that wont work. If you mail them, that your key doesn't work they wont answer.

Date of experience: March 23, 2015
GB
1 review
1 helpful vote
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Have used in the past with no problem. 1 seller has ruined it. Will never use again. Terrible communication's when I complained that the transaction didnt take place within 24hrs as i was told. After 2 weeks i gave up. Avoid.

Date of experience: March 22, 2015