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Mirraw Reviews Summary
The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
This summary is generated by AI, based on text from customer reviews
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I received the same necklace which was on sale and I loved it. Thanks so very much Mirraw
The dress was above my feet, even after I measured it up to the floor length, it was short.
I also asked the dress to be 1 inch longer than floor length.
This dress was custom stitched...
The item was good good quality I receive my item on time
I received the item on time, its beautiful, I cant wait to wear it. Thanks
Really appreciate the service nevertheless it was little late
It needed to be a bit thinker so you don't see through
I loved the suit on time according my measurements
Thanks
We received the product as per ordered and in good condition.
Its small in size compared to shown in the picture
All the dresses I ordered re really well stitched except one dress; the one dress is little tight but they left room to open the stitches and if we open the stitches hopefully it fits well.
It's my first time order from Mirraw I just ordered 1 piece to check the quality and it's perfect shown as the picture definitely will shop more in the future. Good quality good services
I live in Alabama USA and to my surprise, the shipping process felt as if it had been mailed locally the turn around town was so fast. This is a big plus for me. I'm happy I read the measurement chart because you will need to choose larger sizes in comparison to what your American size may be. The downside is it limits your choices of what outfit you can choose, but the same thing in America when you are a plus-size person. The quality is polished and it was just like the dress in the picture. Quality product at a bargain price if you can find items on sale and they have a lot of sales! The only downside I found is if you want to cancel an order it's not set up to cancel online. You have to send an email cancel request within 24 hours. I did so within 30 mins because I saw the estimated delivery date was after my event. Customer service didn't get back with me until after the dress was mailed. Not good.
Was not happy as I was told that my request for lining in the sleeve would be met. But the product arrived with no lining in the sleeve.
I purchased the yellow printed rayon salwar size 42 (shree the Indian avatar) for my mum as we're going to India in March and wanted some authentic Indian wear. I didn't read the reviews and there were some shocking ones such as item not received, customer service non existent, terrible quality etc... I was on the verge of cancelling, but as I paid by Paypal, decided to risk it as I could get my money back if need be.
Can I say we are blown away by the quality, colours, fit, value for money. Everything is just perfect. I was so worried after reading the awful reviews and I must say mirraw have exceeded all expectations and my mum is absolutely over the moon. After our positive experience we will both go on to purchase more items from this site.
Very happy. Thank you
The bangles are pretty and runs per your size. I'm a 2.10 and they fit nicely. I'm glad I didn't have to exchange any sizes. I rated 4/5 because my order was supposed to be delivered couple days before and I ordered to wear these for a wedding, but it didn't arrive on time but the Mirraw team credited me some money for future purchases which was nice of them. I recommend them based on products.
It was my first time shopping with Mirraw and the experience was very good. Very fast and reliable. The product before time and communication was very professional and informative. Really loved the necklace and can't wait to buy more stuff. Thank you!
Love my purchase but didn't know about size thing as i am looking to order a lot more stuff. That dress was bit long but definitely i am extremely happy with that.
Only the one sleeve in the front was stitched as per photo. The rest was not done, but I still love it.
Another completely fabulous and elegant garment! The sequin and embroidery work is outstanding and it got many compliments. Amazing and beautiful!
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Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members