Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Loved every bit of it. Awesome is just a word which suits it better.My little angel looks more precious in this. Perfect size.
The material is perfect, should make in more colours
The dress came on time and it is nice. I jsut eed to get a size smaller next time
Exactly and more than I expected am in love with it, but too big needs to be altered but other than that love it
Product is not as per picture. The polish of pendent is down. Finishing is not good. One hand is missing in pendent. So I want to return it.
Best online sales app trustworthy what is shows in the picture i got same colour same design really you are best. Thanks alot
I bought this black outfit its lovely patterns are great, but the velvet is not what I expected it ah bit stiff in material. But hey for the price I pay I cant go wrong I will still wear this as well thank you.
Effective efficient service.
Emails of enquiry and requests for status reports were promptly responded to.
Extremely satisfied South African customer
The fabric is harder then expected. Not as smooth as I hoped. But when you wear it, it looks great nevertheless
Well stitched and exactly like the image. Material is good. Only the sleeves and the total lenth of the kameez was too long.
The top is tight across the bust and the dupatta is not matching the skirt.
All though it took a little longer for the items to be shipped, I am extremely satisfied with the products. The jewelry is beautiful and the sarees were exactly as shown in the picture.
Absolutely gorgeous and beautiful and better than shown! I love it!
While what I received is pretty, it's a different color with slightly different stitching. They also sent me the wrong duppatta, the one I received is blue and silver and clearly doesn't go with this outfit. I wish they delivered the correct dupatta as I don't think I can wear the outfit without it, and more pictures would be helpful to understand what the product actually looks like.
Loved the products which I ordered. It was my first time to shop with mirraw n I mean thankful to mirraw and 100% satisfied.
A stunning and beautiful set of jewellery. I got to use them to work last week and was complimented by staff
This is a beautiful item, well made and very good quality. I couldn't fault this at all, worth them money I paid and have ordered 2 more similar ones
I receive completely different shown in the picture, especially dupatta is not this what i receive
I like the salwar, material is as expected. Stitching was good, except for the fact that the front neck was too high. When I filled out the stitching form, I mentioned to do the neck as is shown in the picture. But would recommend to still have the measurement option. Happy with the purchase though.
Just like the picture... I loved it... I'm 5.6 little long for me but with high heels it was perfect...
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores

