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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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Fabric as good as expected. Product is same as shown satisfied..
The received item is same as displayed, fitting size.
Very nice product as shown in the pic and fast delivery and also the packing was super
I like the stitching and the measurements it's awesome. I love it good job done
This item is beautiful. This was my first order through this site, and I am blown away by the quality of the product.
I love the material. It's nice, light, and easy to breathe through. However, the niqab part. The edging stitching is very loose and unraveled in my eye the first time I wore it. I had to cut the thread. I don't trust that it won't come completely undone now. However, it is still such a great piece, and such great material, I'd buy every color if they had more.
2 stones fell off and the string came off. I had to glue them back. Otherwise everything was good.
Thanks so much. I received the order on time and really liked the products.
I was very impressed with my order, exactly what has shown online. Beautifully produced and the measurements was on the point. I have tried it on and I look and feel amazing, I cannot wait to wear it on for my special event. Definitely recommend to others and look forward to order more in the future, Cheers from Victoria, Australia.
Awesome product... I received wat I ordered as it is... superb quality
Excellent customer service. Quality of stitching is excellent. Material very good. So all in all satisfied with the product.
Product was as described. A little long for me but no option to shorten. Well made. Beading was exquisite. Is lined nicely. I did feel the outer layer was a little big. Overall pleased.
It was too good! Worth buy! Product was as per shown in the image... i would suggest to buy
It's a bit too long but a perfect fit I love it. I will let the cleaners hem it some. D
I love this kurti. Unfortunately, it is the wrong size for me. I hope to re-order.
Kudos to your stitching team. They have done a fabulous job. Being a biz size woman I wasn't sure about the fitting of my blouse but stitching was simply great. Keep up the great work. Thanks
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
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